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Competency: Delegation Skills

• Sets clear and reasonable expectations for others and follows through on their progress.
• Delegates authority and responsibility to subordinates and holds them accountable for their actions.
• Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
• Delegates tasks, responsibilities, and accountability as appropriate.
• Holds employees accountable for assigned tasks.

• Selects appropriate individuals to complete tasks.
• Delegates the right tasks to the right people.
• Assesses the skill levels of employees being assigned tasks.

• Assigns tasks to create learning opportunities for the employees.
• Entrusts subordinates with important tasks.
• Assigns goals and objectives as needed.
• Assigns tasks to subordinates for completion.
• Assigns tasks to help build the skill sets of subordinates.
• Ensures employees are aware of their assigned tasks.

• Encourages and empowers subordinates to use initiative in achieving goals and objectives.
• Allows subordinates to use their own methods and procedures.
• Allows employees to decide how they wish to complete the tasks.
• Encourages and empowers others to use initiative in achieving goals and objectives.
• Discusses with team members about what to do, not how to do it.
• Encourages and empowers team members to use initiative in achieving goals and objectives.

• Ensures delegated tasks are completed on time.

• Tells subordinates what to do, not how to do it.
• Defines the roles, responsibilities, required actions, and deadlines for team members.
• Defines goals and objectives for subordinates.
• Effectively balances delegation and supervision of employees.
• Effectively balances delegation and supervision in the department.

• Clearly defines duties and tasks to be completed.
• Communicates expected/desired outcomes.
• Aware of the resources needed to complete tasks.
• Communicates expectations for assigned tasks.
• Clearly defines tasks for employees.