360 Feedback Examples

Communication Skills Examples
Accountability Examples
Leadership Examples
Project Management Examples
Decision Making Examples
Initiative Examples
Achievement Examples
Customer Focus Examples

360-Degree Feedback is a powerful tool for the development of employee competencies such as negotiation, communication, interpersonal skills, leadership, planning, risk management, supervisory and managerial skills. The examples here should give you an idea about the flexibility and customization that can be accomplished with our software.

As consultants, we would work with you to develop the questionnaire to meet your needs. The links shown below are just a few of the hundreds of example questionnaires.

Communication Skills Examples

Definition: Communication skills encompass the ability to effectively convey ideas, emotions, and information through clarity, audience awareness, and responsiveness while maintaining professionalism and openness. Strong communicators use multiple methods to connect with others, adapting their approach to suit diverse audiences and ensuring messages are succinct, timely, and impactful. By being attentive, energetic, and persuasive, they excel in delivering presentations, coaching others, and fostering collaboration, empowering teams to achieve shared goals and organizational success.

Example 360-Feedback questionnaires that measure the competency "Communication" will include items that measure the ability to:

to gauge, or be aware of, the audience
to be available and approachable
to be attentive
to be open to ideas and suggestions
to be responsive
to be clear
to be succinct
to be effective
to share information
to be professional
to be timely
to be persuasive

Accountability Examples

Definition: Accountability means taking responsibility for meeting performance expectations and being answerable for the outcomes. It recognizes that actions have consequences, which reflect our commitment to accountability. When individuals aim for high accountability, their performance improves. Accountability exists in a variety of ways including: performance appraisals/reports, delegation of responsibilities, expectations of results, keeping the supervisor informed, being on time, and treating employees well.

Example 360-Feedback questionnaires that measure the competency "Accountability" will include items that measure the ability to:

to accept consequences and hold others accountable
to follow and require others to follow processes and procedures
to be accountable for results
to take ownership of problems and issues
to excel in performance measures
to acknowledge and accept responsibility for errors and setbacks
to keep the supervisor/manager informed
to work with honesty and integrity
to follow through on commitments and expectations
to be on time
to welcome and accept responsibilities

Leadership Examples

Definition: Leadership is the ability to guide and influence others through effective communication, inspiration, and decisive action, while upholding integrity and setting clear expectations to achieve organizational goals. A strong leader fosters accountability, empowers their team, and leads by example, creating an environment of trust, development, and collaboration. By demonstrating emotional intelligence, resilience, and transparency, leaders align efforts, recognize achievements, and drive high performance while mentoring and coaching individuals to reach their full potential.

Example 360-Feedback questionnaires that measure the competency "Leadership" will include items that measure the ability to:

to inspire others
to set a positive example for others to follow
to plan and organize the work of others
to take ownership and accountability for results
to hold team members accountable
to act decisively
to make effective decisions
to influence others and the department
to communicate calmly and honestly
to meet and set performance expectations/goals
to be a mentor to others
to review the performance of others
to be open to feedback
to influence/persuade others
to delegate and empower others
to reward and recognize the efforts of others

Leadership Skills Example Survey 1 (4-point scale; Competency Comments)

Leadership Skills Example Survey 2 (4-point scale; Competency Comments)

Leadership Skills Example Survey 3 (5-point scale; Competency Comments)

Leadership Skills Example Survey 4 (5-point scale; radio buttons)

Leadership Skills Example Survey 5 (4-point scale; words)

Leadership Skills Example Survey 6 (4-point scale; words)

Leadership Skills Example Survey 7 (5-point scale; competency comments; N/A)

Leadership Skills Example Survey 8 (3-point scale; Agree/Disagree words; N/A)

Leadership Skills Example Survey 9 (3-point scale; Strength/Development; N/A)

Leadership Skills Example Survey 10 (Comment boxes only)

Leadership Skills Example Survey 11 (Single rating per competency)

Leadership Skills Example Survey 12 (Slide-bar scale)

Project Management Examples

Definition: Project Management (PM) is a complex set of activities including defining the scope, planning the implementation, creating a timeline, allocating resources, managing risk, execution/implementation, coordinating different teams/individuals, and monitoring progress. Several important skills are required including: communication, teamwork, leadership, interpersonal and technical.

Example 360-Feedback questionnaires that measure the competency "Project Management" will include items that measure the ability to:

to define the scope of the project
to plan the project implementation
to create a timeline
to allocate resources
to manage resources
to coordinate and manage the implementation
to monitor the progress
to keep the team and managers informed
to maintain interpersonal relationships

Decision Making Examples

Definition: Competence in decision making is the ability to confidently and decisively decide on a course of action after critically analyzing information, parameters and constraints. Informed decisions come from gathering information and viewing the choice from different perspectives. High quality decision making requires flexibility and openness as well as a careful evaluation of the costs and benefits.

Example 360-Feedback questionnaires that measure the competency "Decision Making" will include items that measure the ability to:

to be confident in their decisions and actions
to make decisions decisively
to be unafraid of taking risks
to base decisions on a thorough analysis of the facts
to engage in critical thinking
to work towards goals and objectives
to be informed and knowledgeable
to include input from others
to be forward thinking and self-aware
to consider different viewpoints
to be creative and operate within constraints

Decision Making Skills Survey 1 (4-point scale; Competency Comments)

Decision Making Skills Survey 2 (4-point scale; Competency Comments)

Decision Making Skills Survey 3 (5-point scale; Competency Comments)

Decision Making Skills Survey 4 (5-point scale; radio buttons)

Decision Making Skills Survey 5 (4-point scale; words)

Decision Making Skills Survey 6 (4-point scale; words)

Decision Making Skills Survey 7 (5-point scale; competency comments; N/A)

Decision Making Skills Survey 8 (3-point scale; Agree/Disagree words; N/A)

Decision Making Skills Survey 9 (3-point scale; Strength/Development; N/A)

Decision Making Skills Survey 10 (Comment boxes only)

Decision Making Skills Survey 11 (Single rating per competency)

Decision Making Skills Survey 12 (Slide-bar scale)

Initiative Examples

Definition: Initiative is the ability to independently recognize needs, take decisive action, and pursue meaningful outcomes without waiting for direction. It reflects a proactive mindset that anticipates challenges, seizes emerging opportunities, and mobilizes resources to address them before they escalate. Managers who demonstrate initiative act with urgency, persist through obstacles, and consistently exceed expectations by driving impact beyond their formal responsibilities. They also foster adaptive relationships and influence others to embrace change, improvement, and forward momentum.

Example 360-Feedback questionnaires that measure the competency "Initiative" will include items that measure the ability to:

to be a self-starter
to initiate work on projects
to be proactive
to be opportunistic
to work independently
to be forward thinking
to be motivated for work
to be impactful
to be persistent or tenacious
to rise to the occasion

Initiative Skills Survey 1 (4-point scale; Competency Comments)

Initiative Skills Survey 2 (4-point scale; Competency Comments)

Initiative Skills Survey 3 (5-point scale; Competency Comments)

Initiative Skills Survey 4 (5-point scale; radio buttons)

Initiative Skills Survey 5 (4-point scale; words)

Initiative Skills Survey 6 (4-point scale; words)

Initiative Skills Survey 7 (5-point scale; competency comments; N/A)

Initiative Skills Survey 8 (3-point scale; Agree/Disagree words; N/A)

Initiative Skills Survey 9 (3-point scale; Strength/Development; N/A)

Initiative Skills Survey 10 (Comment boxes only)

Initiative Skills Survey 11 (Single rating per competency)

Initiative Skills Survey 12 (Slide-bar scale)

Achievement Examples

Definition: Achievement: a consistent drive to set and attain challenging goals, a strong desire to improve performance, and a commitment to excellence. It involves accomplishing tasks efficiently, responding to setbacks as opportunities for growth, maintaining a strong pace, and demonstrating strategic risk-taking to improve outcomes and the bottom line. Through resource allocation, adherence to best practices, and goal completion, achievement drives success by fostering continuous improvement, optimizing performance, and ensuring impactful contributions to an organization's progress.

Example 360-Feedback questionnaires that measure the competency "achievement" will include items that measure the ability to:

to strive for high standards of performance
to establish challenging goals
to be results oriented
to be flexible in responding to setbacks
to demonstrate a sense of urgency
to be motivated to achieve success
to take calculated risks

Achievement Skills Survey 1 (4-point scale; Competency Comments)

Achievement Skills Survey 2 (4-point scale; Competency Comments)

Achievement Skills Survey 3 (5-point scale; Competency Comments)

Achievement Skills Survey 4 (5-point scale; radio buttons)

Achievement Skills Survey 5 (4-point scale; words)

Achievement Skills Survey 6 (4-point scale; words)

Achievement Skills Survey 7 (5-point scale; competency comments; N/A)

Achievement Skills Survey 8 (3-point scale; Agree/Disagree words; N/A)

Achievement Skills Survey 9 (3-point scale; Strength/Development; N/A)

Achievement Skills Survey 10 (Comment boxes only)

Achievement Skills Survey 11 (Single rating per competency)

Achievement Skills Survey 12 (Slide-bar scale)

Customer Focus Examples

Definition: Customer Focus is the commitment to understanding, anticipating, and consistently meeting customer needs through responsive, respectful, and solution-oriented service. It involves building trust-based relationships, acting with integrity, and delivering dependable experiences that exceed expectations and foster long-term loyalty. Customer-focused professionals listen actively, adapt quickly, follow through on commitments, and model a helpful, service-first mindset that inspires others. They embrace feedback, pursue continuous improvement, and create innovative, high-quality solutions tailored to the evolving needs of every customer.

Example 360-Feedback questionnaires that measure the competency "customer focus" will include items that measure the ability to:

to satisfy the customer
to build customer relationships
to anticipate and understand customer needs
to address customer needs
to meet expectations
to be action oriented
to maintain a helpful attitude
to be responsive
to be committed to the customer
to be open to customer feedback
to create innovative solutions to meet the customer's needs
to maintain positive interactions
to seek to provide excellent customer service
to solve problems
to communicate effectively
to strive for continuous improvement