Competency: Technology Use/Management

Implements

Understands and is committed to implementing new technologies.
Develops strategies to maximize implementation of technical solutions to problems within the department.
Proficient in the use of technical systems and processes.
Creates flexible solutions to problems maximizing the use of new technology.
Adopts the implementation of new technology into the workplace.
Maximizes the use of new technology to deliver products and services.

Training and Development

Supports technical training and development of employees.
Supports employee training and development initiatives regarding implementation of technology.
Identifies gaps between actual and needed technical competencies and provides recommendations for required training.

Integration

Fosters an environment that minimizes the impact of disruptive technological changes within the department.
Integrates technology effectively into the work environment.
Adopts new methods of communicating with employees.

Evaluates

Uses technology in decision making and problem solving.
Assesses current technology usage and implementation.
Assesses the cost/benefit and risks associated with implementing technology in the department.

Analytical

Applies complex rules and regulations to maintain optimal system performance.
Anticipates changes caused by the introduction of new technology to Company problems.

Resources

Works with the IT department to create innovative solutions to meet customer needs.
Able to allocate resources as needed to procure new technology.
Helps make sure employees have access to latest technology.

Staffing

Selects staff with appropriate technical backgrounds.