Accountability |
- Acts like an owner when they make decisions
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- Can be counted on to do what they say they are going to do
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- Remains knowledgeable of Company performance
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- Defines roles, rights, and responsibilities of employees
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- Tackles issues head on and finds solutions
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- Takes responsibility for results
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- Takes ownership of mistakes and learns from them
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- Is someone you can trust
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- Is someone who is there when you need them
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- Encourages employees to take on greater responsibilities
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- Informs supervisor of progress without having to be asked about it
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- Is aware of problems or issues that may affect the organization
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Do you have any additional comments about this individual's job performance for this area? If so, please explain.
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Communication Skills |
- Accurately attends to/understands ideas which are exchanged
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- An effective listener who is responsive to information needs
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- Checks for understanding throughout conversations or group presentations/discussions
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- Communicates the vision of the organization to all employees
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- Conducts regular performance feedback discussions with individuals and teams
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- Considers the audience in how the communication is presented
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- Conveys ideas confidently and succinctly
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- Conveys priorities with right sense of urgency and importance
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- Deal with difficult situations calmly and confidently
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- Delivers difficult messages to co-workers in an appropriate manner
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- Informs others about changes or developments in plans and goals
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- Explains reasons behind decisions and actions
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- Has the confidence to communicate effectively to all levels (from CEO down) of the organization, external customers, suppliers, as well as the senior counsel of other companies.
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- Inspires others to take action based on his/her communications
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- Listens actively & speaks clearly and directly.
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- Reviews any "action steps" resulting from meetings or conversations before concluding to ensure clarity and that plans will be executed
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- Takes time to listen to you
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- Is visible and approachable
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- Presents issues, ideas, and strategy concisely and clearly
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Do you have any additional comments about this individual's job performance for this area? If so, please explain.
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Feedback |
- Accepts the views of others
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- Actively seeks feedback from others
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- Asks others for their ideas and opinions
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- Is easy to approach with ideas and opinions
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- Looks to others for input
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- Seeks and utilizes data from several sources
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- Seeks feedback to enhance performance
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Do you have any additional comments about this individual's job performance for this area? If so, please explain.
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Leadership |
- Maximizes the efforts of all team members
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- Uses persuasion and influence instead of micromanaging employees
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- Able to influence others
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- Able to align manpower, design work, an allocate tasks to achieve goals
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- Able to organize the work of others
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- Acts decisively in implementing decisions
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- Coaches core team to document and hold co-workers accountable for assignments and commitments
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- Critiques own performance as a means of self-improvement and initiates self-development activities
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- Demonstrates empathy for the impact of change on people and processes
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- Empowers others to achieve results and holds them accountable for actions
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- Encourages and is receptive to working out problems and challenges --- no reluctance from team members to come forward with concerns/issues
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- Empowers others to succeed within their jobs
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- Implements decision and evaluates results
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- Inspires a shared vision of being the best
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- Looks for opportunities to enhance contributions to the bottom line
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- Motivates others to reach and exceed organizational goals and objectives
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- Performs effectively, even under frustrating or challenging work conditions
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- Projects a "can-do" attitude when interfacing with peers, subordinates and customers(especially during difficult and challenging times)
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- Supports Company sponsored training and development initiatives
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- Takes ownership and accountability for results
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Do you have any additional comments about this individual's job performance for this area? If so, please explain.
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Problem Solving |
- Ability to solve problems at root cause rather than at symptom level
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- Able to develop innovative solutions to problems
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- Analyzes alternatives and selects a course of action
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- Assumes new and difficult challenges and manages them as opportunities
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- Collects relevant information and data
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- Identifies fresh approaches and shows a willingness to question traditional assumptions
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- Implements solutions and evaluates results
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- Makes judgments based upon relevant information
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- Open to the suggestions of others when working on a problem
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- Analyzes systems and processes for opportunities to gain efficiency
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- Selects operating indicators to track organizational performance over time and communicates current status to the organization
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- Willingness and comfort level in handling multiple and often times conflicting priorities
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Do you have any additional comments about this individual's job performance for this area? If so, please explain.
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Teamwork |
- Creates a culture that fosters and values collaboration
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- Comes across as a reliable, committed team member
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- Contributes to and supports team decision-making process
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- Creates and implements team reward and recognition programs
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- Creates opportunities to learn with other team members
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- Demonstrates compassion and respect for others through actions; is concerned about their work and non-work issues
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- Encourages Open Communication
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- Ensures that the right people are on the team in the appropriate roles, including who should be team leader for a particular project/situation.
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- Facilitates conflict resolution discussions between individuals in different teams
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- Facilitates team discussions and problem-solving
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- Fosters teamwork rather than individual competition
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- Helps other managers in need of assistance, such as providing needed resources (co-workers, supplies, etc.)
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- Is open to new ideas that may change own goals for benefit of the team
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- Partners with people from other work units to improve overall performance
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- Promotes open participation and communication within department and throughout the organization.
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- Relates to all kinds of people tactfully, from shop floor to executives
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- Creates a climate that encourages team participation
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Do you have any additional comments about this individual's job performance for this area? If so, please explain.
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