Communication Skills |
- Implements performance appraisals focused on employee development using SMART criteria
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- Sets their on-line status to "available" to indicate they are available for communication.
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- Communicates clearly and get to the point without unnecessary details.
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- Clarifies problems logically, simplifying complex matters into digestible parts.
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- Is professional at all times--never ridiculing, mocking or undermining peers or subordinates.
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- Articulates ideas and emotions clearly to others.
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- Transforms complicated ideas into simple ones.
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- Comes across as comfortable and effective as a public speaker
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- Delivers effective public presentations.
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If [Participant Name] were to make improvements in Communication Skills,
what are your suggestions for how he/she can improve this?
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Establishing Focus/Direction |
- Stays focused even when under pressure and stress.
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- Makes sure that employees understand how their work relates to organizational goals.
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- Functions well under stress, deadlines, and/or significant workloads.
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- Aligns the department's goals with the goals of the organization.
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- Excellent at managing time.
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- Maintains self-control when personally criticized.
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- Makes sure that employees understand and identify with the team's mission.
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- Sets appropriate goals for employees.
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- Helps guide employees with prioritizing tasks.
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If [Participant Name] were to make improvements in Establishing Focus/Direction,
what are your suggestions for how he/she can improve this?
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Supervisory Skills |
- Uses the team to its fullest capacity.
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- Is clear when assigning tasks to be completed.
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- Resolves disputes in a way that quickly reaches mutual agreement.
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- Fosters a positive work environment in the department.
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- Allows employees to make their own decisions.
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- Provides clear expectations of outcomes during performance reviews.
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- Ensures employees know what they need to complete during the shift.
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- Seeks to enhance the performance of employees under their supervision.
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- Successfully mediates conflicts between employees.
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If [Participant Name] were to make improvements in Supervisory Skills,
what are your suggestions for how he/she can improve this?
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Managing Risk |
- Presents regular/monthly reports to the audit committee.
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- Attends risk management seminars and conferences.
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- Seeks to add value to the company by embracing risk.
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- Understands the possible financial risks of different events.
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- Uses risk management to make better strategic decisions.
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- Recognizes that small changes may snowball into major events.
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- Determines which are the serious threats.
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- Minimizes operational setbacks and delays.
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- Implements strategic risk management in an objective and tactical way.
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If [Participant Name] were to make improvements in Managing Risk,
what are your suggestions for how he/she can improve this?
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Regulatory/Compliance |
- Establishes clear communication channels and lines of communication for compliance related issues.
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- Responds promptly to inquiries from regulatory bodies.
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- Appoints a supervisory committee to ensure effective oversight of the organization.
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- Creates and distributes code of ethics and code of conduct.
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- Ensures regulations are followed as required.
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- Offers training to employees to ensure they are complying with regulations.
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- Implements regulatory changes in a timely manner.
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- Performs regular compliance audits.
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- Ensures operations meet government and industry requirements/standards.
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If [Participant Name] were to make improvements in Regulatory/Compliance,
what are your suggestions for how he/she can improve this?
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Empowering Others |
- Assigns tasks that allow employees to use their critical thinking skills.
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- Is confident in the abilities of employees assigned important tasks.
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- Recognizes the importance of a healthy work/life balance.
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- Gives employees the authority to act on their own.
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- Gives employees the resources they need to complete the job.
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- Allows employees the opportunity to take time off when needed.
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- Sets clear goals for others to accomplish.
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- Allows employees to take ownership of their work.
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- Trusts employees to complete tasks assigned.
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If [Participant Name] were to make improvements in Empowering Others,
what are your suggestions for how he/she can improve this?
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Business Acumen |
- Periodically assesses the current market environment.
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- Accurately perceives potential risks to the business.
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- Effectively develops and uses resources (people, time, money, supplies, equipment, and space) to improve organizational performance
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- Facilitates creativity and innovation in individuals by helping them understand different aspects of the business.
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- Establishes key performance indicators (KPIs) to measure progress and success.
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- Creates a risk management strategy to meet the business needs of the organization.
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- Recognizes trends in underlying data.
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- Understands how strategic decisions impact constituents within the Company.
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- Considers impact of actions on other areas of the organization.
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If [Participant Name] were to make improvements in Business Acumen,
what are your suggestions for how he/she can improve this?
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Organizational Fluency |
- Able to explain departmental policies and procedures to others.
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- Understands the current organizational culture.
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- Adept at navigating within the culture of the department.
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- Able to use corporate politics to advance department objectives.
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- Anticipates problems that may affect the department.
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- Gets things done through the department.
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- Able to deal with sensitive issues with tact and professionalism.
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- Is aware of other organizational cultures to compare/contrast with the current organizational culture.
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- Understands departmental policies and procedures.
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If [Participant Name] were to make improvements in Organizational Fluency,
what are your suggestions for how he/she can improve this?
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