hr-survey.com

Competency: Results Oriented

Job Skills
Analytical
Administrative Skill
Decision Making
Quality
Problem Solving
Initiative
Innovation
Goals
Time Management
Change Management
Juggling Multiple Responsibilities
Achievement
Results Oriented
Commitment To Result
Technical
Technology Use/Management
Clarity
Excellence
Objectives
Managing Risk
Safety
Regulatory/Compliance


Accountability

Communication
  • Communicates top performance to R&D to drive future results
  • Consistently and effectively communicates departmental goals/objectives
  • Explains the "whys" behind organizational objectives
  • Explains the positive impact of maintaining a high energy level to drive performance
  • Shares market-developed productivity and process improvements within the market and with the general manager.


Service Orientation
  • Stays focused on meeting the needs of customers.
  • Makes sure customers are satisfied.
  • Always looking for ways to help others.
  • Helps others when free-time is available.


Focused
  • Works toward achievement of goals even when confronted with obstacles.
  • Demonstrates the personal confidence to "stay the course," even when faced with difficulty
  • Does not become distracted by non-issues or interruptions.
  • Focuses sufficient time and attention on important, yet longer term, activities (e.g., planning each quarter's and year-end goals)
  • Focuses sufficient time and attention on important, yet longer term, activities (e.g., strategic planning for long-term results)
  • Handles multiple tasks simultaneously (e.g., handling co-worker and customer issues, managing branch operations, and responding to DM requests)
  • Stays focused on solving problems and getting work done.


Motivation
  • Sets challenging personal and organizational goals.
  • Inspires and motivates co-workers to be productive and energetic at work
  • Tries to exceed current goals.
  • Embraces setbacks and challenges as opportunities to learn.


Supervision
  • Directs team in prioritizing daily work activities
  • Encourages a high-energy, fun work environment and coaches others on how to do the same
  • Recognizes and rewards behavior that produces top performance


Planning
  • Translates plans into specific assignments for branch management team
  • Translates plans into specific assignments for self and branch co-workers


Bias for Action
  • Identifies and acts upon opportunities to increase quality of team output
  • Accomplishes difficult tasks obtaining measurable results.
  • Spends majority of time working on "important and urgent" activities.
  • Gives extra effort to solve problems and get work done on time.
  • Takes risks as needed to improve products and services.
  • Works with multiple departments and objectives effectively; leads special cross-functional projects successfully


Analytical
  • Implements methods for conducting performance audits
  • Measures performance against goals and objectives.
  • Requests specific action-oriented support from District core team, including HR/Training, Tech, Sales, etc.
  • Requests specific, measurable results and continuous progress from Supervisors; holds them accountable for any missed targets


Attitude
  • Models high energy and a positive attitude on the job with co-workers and customers
  • Exhibits high energy and a positive attitude on the job with others