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Integrity - Competency

Definition: Integrity is a core value that embodies principles such as trustworthiness, honesty, transparency, and accountability. It includes admitting to mistakes, leading by example, demonstrating fairness, and working in an ethical manner.

A person with integrity upholds these principles consistently, even in small matters. They also exhibit professionalism in challenging interpersonal interactions, showing respect and support for others while maintaining confidentiality.
Personal Skills
Communication
Flexibility
Adaptability
Creativity
Accountability
Action
Bias for Action
Integrity
Self Management
Passion To Learn
Continual Learning
Continual Improvement
Creativity
Professional Development
Feedback
Punctuality
Attitude
Cultural Awareness
Emotional Intelligence
360-Feedback Questionnaires Measuring Integrity:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Self-Comments: Do you have to complete a self-assessment or performance appraisal? If so, the
self-comments here may help.
Performance Management Assessments
that include Integrity
:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
What is Integrity?
Integrity is the steadfast adherence to ethical and moral principles, encompassing trustworthiness, honesty, transparency, and accountability. It involves consistently doing the right thing, even when it's challenging or when no one is watching. A person with integrity acts fairly and ethically in all matters, demonstrating respect, responsibility, and a commitment to maintaining confidentiality and professionalism. In essence, integrity is the foundation of trust and credibility in both personal and professional relationships.
Why is Integrity important in the workplace?
Integrity is an important competency for several reasons:
  • Building Trust: Trust among colleagues, clients, and partners, creates a strong foundation for professional relationships to grow.
  • Honesty: Integrity involves being truthful in all professional interactions, which helps build credibility and trust.
  • Transparent: Open communication and sharing information promote a transparent work environment, enhancing mutual respect and cooperation.
  • Accountability: Integrity helps create a culture of accountability and transparency, leading to better performance and continuous improvement.
  • Keeping Commitments: Upholding promises and fulfilling responsibilities demonstrates reliability and strengthens professional relationships.
  • Being Principled in Small Matters: Consistently upholding ethical standards, even in minor issues, reinforces the your commitment to integrity.
  • Professionalism and Respect: Valuing, respecting, and treating others with kindness emphasizes your core principles of equality, fairness and justice.
What are key aspects of Integrity?
  • Trustworthiness and Honesty
  • Being accountable and admitting mistakes
  • Transparency and Fairness
  • Keeping Commitments
  • Accepting Responsibility and Leading by Example
  • Maintaining confidentiality and being ethical
  • Being consistent in core principles
  • Is principled even in small matters
  • Be professional and respect others
How can I improve my Integrity?
  • Lead by Example: Demonstrate integrity in your actions and decisions. Show honesty, fairness, and ethical behavior in all situations, setting a positive example for your team.
  • Transparency in Communication: Be open and honest in your communication. Share information clearly and truthfully, and encourage open dialogue within your team.
  • Admit Mistakes: Acknowledge and take responsibility for your mistakes. Apologize when necessary and focus on finding solutions and learning from the experience.
  • Uphold your Commitments: Keep your promises and fulfill your responsibilities consistently. This builds trust and reliability among your team members.
  • Always Be Fair: Ensure that your actions and decisions are fair and unbiased. Treat all team members equally and provide equal opportunities for growth and development.
  • Respect Confidentiality: Protect sensitive information and maintain privacy. This demonstrates respect for your team members and reinforces their trust in you.
  • Encourage Ethical Behavior: Foster a culture of integrity by promoting ethical behavior and holding your team accountable to high standards.
  • Exhibit Professionalism: Maintain a strong unwavering support for professional standards and behavior.
What questions could be included on a 360-degree survey that measure integrity?
When creating a questionnaire to measure integrity, ensure it includes items that assess trustworthiness, honesty, transparency, and accountability. Additionally, include items that evaluate the willingness to admit mistakes, keep commitments, lead by example, and uphold fairness and ethics. It is crucial to measure the consistency of these core principles and to evaluate principled behavior in both significant and minor matters.

Questionnaire Items to Include



Integrity as a Core Value
Integrity as a Core Value focuses on the foundation and culture of integrity within an organization or individual. It involves embedding integrity into core principles, fostering a culture of professionalism, mutual respect, and ethical behavior, and demonstrating consistency in actions that align with corporate and personal values. This dimension highlights the overarching commitment to making integrity central to an organization's identity and leadership approach.


Trustworthy
Trustworthy focuses on consistency, reliability, and confidence-building. It involves earning and maintaining the trust of others through dependable actions, fostering strong relationships, and creating an environment where trust drives long-term success. This dimension emphasizes being someone others can rely on in all circumstances, underpinned by a foundation of mutual respect and transparency.


Honesty
Honesty centers on truthfulness and openness. It highlights being upfront, sincere, and transparent in all dealings, regardless of the situation. This dimension emphasizes the act of consistently providing accurate and truthful information, promoting a culture where integrity and ethical behavior are encouraged.


Transparency
Transparency focuses on open and honest communication. It involves sharing pertinent information--both good and bad--being truthful about capabilities, decisions, and actions, and avoiding withholding or misrepresenting data. This dimension builds trust by promoting clarity and openness in interactions, ensuring that all stakeholders have access to the information needed to create a respectful and supportive environment.


Accountability
Accountability emphasizes ownership and responsibility for actions and outcomes. It involves acknowledging mistakes, holding oneself and others accountable for aligning actions with ethical standards and organizational values, and ensuring that responsibilities are fulfilled with integrity. This dimension promotes trust and dependability through consistent follow-through and a commitment to ethical behavior.


Admits to Mistakes
Admits to Mistakes emphasizes accountability and transparency in specific situations. It focuses on the ability to own up to errors proactively, take responsibility for shortcomings, and address them openly and ethically. This dimension underscores honesty and openness in handling mistakes, building trust by demonstrating a willingness to learn, improve, and maintain high ethical standards even in challenging circumstances.


Keeps Commitments
Keeps Commitments emphasizes reliability and responsibility in fulfilling promises, obligations, and tasks. It centers on ensuring continuity between words and actions, delivering results as pledged, and building trust through consistent follow-through. This dimension reflects dedication to meeting expectations and maintaining the highest standards of dependability in interactions and agreements.


Leads by Example
Leads by Example focuses on setting a standard through visible actions and influence. This dimension highlights demonstrating unwavering commitment to ethical principles and excellence, inspiring others by modeling integrity, and fostering a culture of achievement and ethical behavior. It centers on being a role model for large-scale leadership and shaping the organization's values through personal example.


Fairness
Fairness focuses on the equitable treatment of individuals and consistent application of policies. It emphasizes actions such as allocating responsibilities based on skills, ensuring inclusivity and equal access to opportunities, and using objective criteria for evaluations and compensation. This dimension is centered on impartiality, advocating for colleagues, and creating a balanced and just environment where everyone is treated with respect.


Confidentiality
Confidentiality focuses on protecting sensitive information and respecting privacy. It involves maintaining the security and integrity of data, implementing measures like encryption and access controls, and ensuring that confidential details are handled responsibly. This dimension highlights safeguarding trust through ethical handling of information and promoting discretion within personal or organizational contexts.


Ethical
Ethical encompasses a broader commitment to moral principles and responsible behavior. It involves adhering to high ethical standards, acting with integrity, and fostering a culture of ethical decision-making through tools like Codes of Conduct and compliance programs. This dimension highlights accountability, trustworthiness, and the importance of doing the right thing even under challenging circumstances.


Consistency in Principles
Consistency in Principles focuses on reliability and steadfastness in ethical behavior. It highlights the ability to act ethically and maintain integrity across all situations, ensuring alignment between actions, values, and organizational standards at all times. This dimension emphasizes being dependable and consistent in ethical conduct, which fosters trust and credibility.


Maintains Core Principles
Maintains Core Principles emphasizes decision-making and commitment to foundational values. It involves prioritizing ethical behavior even in the face of challenges, maintaining long-term trust, and aligning actions with deeply held values and stakeholders' best interests. This dimension is more about making tough, principle-driven choices and preserving the organization’s ethical foundation.


Principled in Small Matters
Principled in Small Matters emphasizes paying attention to the finer details and maintaining integrity in everyday actions. This dimension underscores the importance of ethical behavior even in minor situations, fostering trust and credibility through accountability, attention to detail, and consistent follow-through on small commitments. It reflects a dedication to integrity in the nuances that build the foundation for long-term trust and professionalism.


Supports Others


Respects Others


Exhibits Professionalism


Interpersonal Relationships


Self-Regulation
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