Delegation - 360 Degree Feedback Survey Sample #3

Questionnaires Measuring Delegation:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)

Instructions

You have been asked to evaluate yourself as part of a 360-degree feedback process. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Competencies Included:
Delegation, Communication Skills, Action, Feedback, Problem Solving, Technology Use/Management, Establishing Focus/Direction, Client Focus, Customer Focus, Coaching

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make a great company.

Please ensure that your submission is made between and . The survey will only be available during these dates.

Overall, please rate the effectiveness of .

5- Very Effective

4- Effective

3- Neither

2- Ineffective

1- Very Ineffective
Strengths
Areas for Development
Please give any final comments or suggestions for 's assessment.

Delegation	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
Allows subordinates to use their own methods and procedures.
Tells subordinates what to do, not how to do it.
Sets clear and reasonable expectations for others and follows through on their progress.
Defines the roles, responsibilities, required actions, and deadlines for team members.
Please feel free to provide any comments to help explain your answers?

Communication Skills	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Asks follow-up questions as needed.
Communications with department leadership
Coaches others and provides feedback on the use of different oral communication styles for different audiences
Communicates effectively with colleagues and customers
Deals with difficult situations calmly and confidently.
Please feel free to provide any comments to help explain your answers?

Action	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Gets the job done.
Works quickly when faced with difficult problems.
Makes effective decisions, even when under pressure.
Drives and mobilizes others progress toward goals.
Displays high energy and enthusiasm on consistent basis.
Please feel free to provide any comments to help explain your answers?

Feedback	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Open to the suggestions of others.
Is easy to approach with ideas and opinions.
Looks to others for input.
Asks others for their ideas and opinions.
Shares past experiences with others as learning opportunities.
Please feel free to provide any comments to help explain your answers?

Problem Solving	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Is a good problem solver and decision maker
Effective in solving problems.
Works cooperatively with others to solve problems.
Ability to solve problems at root cause rather than at symptom level.
Identifies and assesses all potential responses to a problem.
Please feel free to provide any comments to help explain your answers?

Technology Use/Management	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Supports technical training and development of employees.
Identifies gaps between actual and needed technical competencies and provides recommendations for required training.
Maximizes the use of new technology to deliver products and services.
Applies complex rules and regulations to maintain optimal system performance.
Uses technology in decision making and problem solving.
Please feel free to provide any comments to help explain your answers?

Establishing Focus/Direction	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Aligns the department's goals with the goals of the organization.
Makes sure that employees understand how their work relates to organizational goals.
Maintains focus when handling several problems or tasks simultaneously.
Maintains self-control when personally criticized.
Helps guide employees with prioritizing tasks.
Please feel free to provide any comments to help explain your answers?

Client Focus	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Satisfies client needs.
Ensures client commitments and requirements are met or exceeded
Maintains strong relationships with clients.
Is pro-active in dealing with clients and addressing their needs.
Obtains feedback to ensure client needs are being met.
Please feel free to provide any comments to help explain your answers?

Customer Focus	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Ensures all customer commitments and requirements are met or exceeded.
Consistently models positive customer service attitudes.
...friendliness and courtesy
Develops strong customer relationships.
Asks questions and listens carefully to determine customer needs and to ensure that the customer's needs are met.
Please feel free to provide any comments to help explain your answers?

Coaching	Does Not Exhibit this Competency	Seldom Exhibits this Competency	Sometimes Exhibits this Competency	Usually Exhibits this Competency	Always Exhibits this Competency
Helps employees to understand responsibilities, authority, and expectations.
Coaches employees in how to strengthen knowledge and skills to improve work performance.
Conducts regular performance appraisals and feedback.
Addresses employee behavior problems effectively.
Helps employees to maintain high personal standards.
Please feel free to provide any comments to help explain your answers?