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Competency: Action

• Fixes small issues before they become critical incidents.
• Is proactive in addressing the needs of the department.
• Is proactive in developing solutions to problems.
• Takes steps to prepare for the start of the project.
• Takes corrective action when necessary.

• Anticipates critical incidents in the department and takes steps to mitigate their effect.
• Anticipates needs and takes pre-emptive action to address the issue.
• Takes preemptive actions avoid obstacles or delays.
• Regularly conducts preventative maintenance on the equipment.
• Prepares equipment at the start of the shift.

• Displays high energy and enthusiasm on consistent basis.
• Initiates actions to get things done.
• Effectively handles multiple complex issues simultaneously.
• Takes action when opportunities arise.
• Is ambitious when working on the project.
• Creates opportunities and then takes advantage of them.
• Is driven to complete a high amount of work.
• Exhibits personal ambition and drive.
• Exhibits personal ambition and drive but not at expense of others.

• Fixes problems when they occur.
• Takes the initiative and does not wait for the situation to change.
• Takes the initiative to address problems sooner rather than later.
• Decides to act rather than remain passive.
• Takes advantage of changes to the current situation.
• Will take action to address a problem rather than to wait to confer with others about the situation.
• Is the first to volunteer for assignments.

• Persists in work despite obstacles encountered.
• Overcomes obstacles that may impede progress on a task.
• Focuses on tasks without being distracted.
• Completes tasks despite obstacles encountered.
• Pursues goals with action to achieve success.

• Effectively makes decisions
• Makes effective decisions, even when under pressure.
• Is not afraid to take corrective action when necessary.
• Avoids "Analysis Paralysis" through action.
• Is not afraid to take action when necessary.
• Is decisive when making decisions.
• Makes decisions confidently and stands by them.

• Motivates & supports others to gain skills
• Seeks new opportunities for advancement.
• Gladly accepts new challenges and works on them with urgency.
• Looks for extra ways to help the department achieve performance goals.
• Motivates others to achieve or exceed professional goals
• Motivates others to achieve or exceed goals
• Seeks and utilizes opportunities for continuous learning and self-development.

• Drives and mobilizes others progress toward goals.
• Delegates tasks and assignments to subordinates as soon as a request has been made.
• Establishes the tasks and direction for the team.
• Assigns tasks to individuals who are most able to perform them.
• Works with others to ensure tasks are completed.

• Creates performance measures to ensure action by the department.
• Works across organizational lines and boundaries to attain goals.
• Converts plans into actions.
• Takes advantage of opportunities to move the organization forward.
• Works effectively within the organizational lines and boundaries to attain goals.

• Changes course to meet the needs of a new situation.
• Rapidly adapts to changes in the situation.
• Takes action in critical situations.
• Addresses performance issues quickly.
• Addresses safety issues immediately.
• Immediately develops alternatives and solutions when presented with a problem or issue.
• Takes action to respond to dissatisfied customer.
• Acts immediately instead of waiting for someone else to solve the issue.

• Gets the job done.
• Does whatever it takes (within reason) to get the job done.
• Creates innovative products and services.
• Completes tasks on time in spite of delays in the process.
• Undertakes actions to achieve specific goals.
• Takes responsibility for meeting performance standards.
• Moves forward on important projects.
• Does what it takes to get the job done.

• Works quickly when faced with difficult problems.
• Does not procrastinate when there is a job to be done.
• Acts quickly to create innovative products and services.
• Works quickly to get the job done.
• Works at a quick pace.
• Starts immediately working on assignments.

• Approves purchase requests in a timely manner.
• Conducts critical-incident review immediately after the event.
• Sets high standards for themselves and others.
• Takes responsibility for actions.