Action - Competency

Q: Q_2

Action in the workplace is crucial because it drives progress and ensures tasks are completed in a timely manner. Proactive: To be prepared at the start of projects and use strategies to stay ahead of potential problems. Being proactive helps prevent small issues from becoming major problems. Preemptive: Being preemptive at work enables the active identification and resolution of potential issues, ensuring seamless operations and minimizing disruptions. Ambitious: An ambitious person is someone who consistently displays high energy and enthusiasm, stays focused and productive, creates and seizes opportunities, effectively handles multiple complex issues, and goes beyond their assigned responsibilities to initiate actions and get things done. Initiative: Taking the initiative is the hallmark of a proactive and results-driven professional who actively seeks opportunities to improve the team's success and efficiency by addressing needs, solving problems, and stepping up without waiting for direction. Tenacious: Tenacity at work helps overcome obstacles, challenges, and setbacks. It enables you to complete goals, achieve success, avoid distractions, and to be resilient.

What is an "Action Oriented" individual?
Why is "action" important in the workplace?
What are key aspects of Action?
360-Feedback questions that measure Action

Definition: An action oriented individual is someone who quickly and decisively executes assignments/tasks without delay by being proactive, ambitious, tenacious, resourceful and focused on achieving results. This individual prefers action rather than passivity, preempts potential issues, takes the initiative and goes above and beyond what is expected of them.

Personal Skills

Communication
Flexibility
Adaptability
Creativity
Accountability
Action
Bias for Action
Integrity
Self Management
Passion To Learn
Continual Learning
Continual Improvement
Creativity
Professional Development
Feedback
Punctuality
Attitude
Cultural Awareness
Emotional Intelligence

360-Feedback Assessments Measuring Action:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)

Performance Management Assessments
that include Action:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)

What is an "Action Oriented" individual?

An action-oriented individual is someone who quickly and decisively executes assignments and tasks without delay by being proactive, ambitious, tenacious, resourceful, and focused on achieving results. They thrive on momentum and prefer taking immediate action rather than lingering in passivity. By preempting potential issues, they demonstrate a keen sense of foresight and preparedness. Their initiative often leads them to exceed expectations, going above and beyond in every endeavor. These individuals embody a dynamic and relentless drive toward accomplishing their goals.

Why is "action" important in the workplace?

"Action" in the workplace is crucial because it drives progress and ensures tasks are completed in a timely manner.

Proactive: To be prepared at the start of projects and use strategies to stay ahead of potential problems. Being proactive helps prevent small issues from becoming major problems.
Preemptive: Being preemptive at work enables the active identification and resolution of potential issues, ensuring seamless operations and minimizing disruptions.
Ambitious: An ambitious person is someone who consistently displays high energy and enthusiasm, stays focused and productive, creates and seizes opportunities, effectively handles multiple complex issues, and goes beyond their assigned responsibilities to initiate actions and get things done.
Initiative: Taking the initiative is the hallmark of a proactive and results-driven professional who actively seeks opportunities to improve the team's success and efficiency by addressing needs, solving problems, and stepping up without waiting for direction.
Tenacious: Tenacity at work helps overcome obstacles, challenges, and setbacks. It enables you to complete goals, achieve success, avoid distractions, and to be resilient.

What are key aspects of Action?

Being proactive/preemptive
Ambitious
Take the initiative
Tenacious
Be decisive
Goes above and beyond
Delegates assignments/tasks/duties
Is resourceful and responsive
Focuses on results
Works at a fast pace
Accepts responsibilities

What questions could be included on a 360-degree survey that measure "action"?

When creating a questionnaire to measure action, be sure to include items that being proactive/preemptive, ambitious, taking the initiative, tenacity, decisiveness, going above and beyond, and resourcefulness. The questionnaire items on this page will measure these aspects of "action" in the workplace. These questions are grouped into different facets of action. When creating a 360-degree or other performance assessment, try to select one or two items from each group.

360-Feedback questions that measure Action

Proactive

Prevents small issues from becoming critical incidents.
Is proactive rather than reactive in work.
Uses strategies to stay ahead of potential challenges at work.
Takes corrective action when necessary.
Takes proactive steps to address potential issues before they became a problem.
Is proactive in developing solutions to problems.
Takes steps to prepare for the start of the project.
Is proactive in addressing the needs of the department.
Identifies opportunities for improvement before there is a problem.
Fixes small issues before they become critical incidents.

Preemptive

Prepares equipment at the start of the shift.
Anticipates critical incidents in the department and takes steps to mitigate their effect.
Regularly conducts preventative maintenance on the equipment.
Takes preemptive actions avoid obstacles or delays.
Anticipates needs and takes pre-emptive action to address the issue.

Ambitious

Displays high energy and enthusiasm on consistent basis.
Creates opportunities and then takes advantage of them.
Takes action when opportunities arise.
Is driven to complete a high amount of work.
Initiates actions to get things done.
Is ambitious when working on the project.
Effectively handles multiple complex issues simultaneously.
Stays focused and productive when there's work to be done.
Seeks out opportunities to contribute beyond assigned responsibilities.
Exhibits personal ambition and drive.
Exhibits personal ambition and drive but not at expense of others.

Initiative

Takes charge without being asked.
Decides to act rather than remain passive.
Will take action to address a problem rather than to wait to confer with others about the situation.
Is the first to volunteer for assignments.
Initiates projects or tasks that have a positive impact on the team.
Takes advantage of changes to the current situation.
Takes the initiative and does not wait for the situation to change.
Takes the initiative to address problems sooner rather than later.
Fixes problems when they occur.
Identifies needs and takes steps to address them.

Tenacious

Overcomes obstacles that may impede progress on a task.
Stays committed to goals even when progress is slow.
Completes challenging projects successfully despite setbacks.
Successfully makes progress despite repeated failures or setbacks at work.
Completes tasks despite obstacles encountered.
Demonstrates resilience in the face of adversity.
Focuses on tasks without being distracted.
Adapts approach to overcome significant obstacles.
Persists in work despite obstacles encountered.
Pursues goals with action to achieve success.

Decisive

Is not afraid to take corrective action when necessary.
Makes effective decisions, even when under pressure.
Effectively makes decisions
Is decisive when making decisions.
Makes decisions confidently and stands by them.
Avoids "Analysis Paralysis" through action.
Is not afraid to take action when necessary.
Takes action when necessary.

Goes Above and Beyond

Motivates & supports others to gain skills
Seeks new opportunities for advancement.
Gladly accepts new challenges and works on them with urgency.
Looks for extra ways to help the department achieve performance goals.
Takes on additional responsibilities outside of the job description to help the team succeed.
Encourages and supports a culture of excellence and continuous improvement within the department.
Motivates others to achieve or exceed professional goals
Motivates others to achieve or exceed goals
Seeks and utilizes opportunities for continuous learning and self-development.

Delegates

Drives and mobilizes others progress toward goals.
Assigns tasks to individuals who are most able to perform them.
Ensures that the team's tasks align with its overall objectives.
Establishes the tasks and direction for the team.
Successfully identifies the right person for a job when distributing tasks.
Delegates decision-making authority to team members.
Assigns tasks to team members based on their strengths.
Delegates tasks and assignments to subordinates as soon as a request has been made.
Determines the best person for a specific task within the team.
Works with others to ensure tasks are completed.

Resourceful

Takes advantage of opportunities to move the organization forward.
Leverages skills and resources to exceed expectations on projects.
Converts plans into actions.
Navigates organizational structures and boundaries to achieve goals.
Leverages skills and resources to exceed performance expectations.
Creates performance measures to ensure action by the department.
Works across organizational lines and boundaries to attain goals.
Works effectively within the organizational lines and boundaries to attain goals.

Responsive

Acts immediately instead of waiting for someone else to solve the issue.
Rapidly adapts to changes in the situation.
Changes course to meet the needs of a new situation.
Immediately develops alternatives and solutions when presented with a problem or issue.
Takes action to respond to dissatisfied customer.
Addresses performance issues quickly.
Addresses safety issues immediately.
Takes action in critical situations.

Results Oriented

Gets the job done.
Does whatever it takes (within reason) to get the job done.
Takes responsibility for meeting performance standards.
Undertakes actions to achieve specific goals.
Creates innovative products and services.
Moves forward on important projects.
Completes tasks on time in spite of delays in the process.
Does what it takes to get the job done.

Fast Paced

Works quickly when faced with difficult problems.
Works at a quick pace.
Acts quickly to create innovative products and services.
Consistently stays motivated to perform at a high level and inspires the department to do the same.
Works quickly to get the job done.
Maintains a sense of urgency in daily work routines.
Avoids procrastination.
Ensures timely completion of tasks.
Starts immediately working on assignments.
Does not procrastinate when there is a job to be done.

Responsibility

Sets high standards for themselves and others.
Conducts critical-incident review immediately after the event.
Approves purchase requests in a timely manner.
Takes responsibility for actions.

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