Competency: Trustworthy

People Skills

Interpersonal Skills
Collaboration
Trustworthy
Responsible
Client Focus
Customer Focus
Empowering Others
Developing Others
Co-worker Development
Coaching
Partnering/Networking
Conflict Management
Negotiation
Teamwork
Recognition
Others

Questionnaires Measuring Trustworthiness:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

Definition: Is trusted by others. Builds and maintains trust with others. Is open and honest.

Trustworthy

Is a person you can trust.
Is trustworthy; is someone I can trust.
Builds and maintains the trust of others.
Demonstrates congruence between statements and actions.
Demonstrates a sense of responsibility and commitment to public trust.
Widely trusted

Respect

Conducts work-unit meetings that serve to increase trust and mutual respect among work-unit members

Maintains Commitments

Consistently keeps commitments.
Takes ownership, delivers on commitments
Delivers on promises made.
Only makes commitments that can be met.
Persists to meet commitments despite obstacles
Emphasizes and demonstrates goal commitment and persistence in achieving goals

Confidential

Takes care to maintain confidential information.

Communication

Seeks to mitigate grievances by clarifying intentions and finding suitable remedies.

Interpersonal

Works in a way that makes others want to work with her/him.
Communicates an understanding of the other person's interests, needs and concerns.
Consistently demonstrates high personal standards of ethical judgment.
Is Candid and Forthcoming

Follows Procedures

Recognizes and addresses situations and issues that may result in ethical questions.
Always follows required procedures and regulations.
Shows consistency in hiring, promoting, evaluating, and rewarding employees.