Global Perspective - Competency
Definition: Global Perspective is the ability to understand worldwide trends, regulatory environments, and cross‑border dynamics while interpreting how global disruptions and opportunities affect local operations. It integrates awareness, insight, and analytical skill to anticipate risks, shape strategy, and navigate global value chains, supply networks, and offshoring/onshoring decisions. It requires strong communication, cross‑cultural understanding, and the capacity to build alliances and collaborative relationships that span countries, cultures, and organizational boundaries. Ultimately, Global Perspective aligns global strategy with organizational goals and delivers impact by strengthening resilience, expanding opportunity, and creating long‑term value in diverse international contexts.
Strategic Focus
Strategic Insight
Entrepreneurship
Company
Organizational Fluency
Fiscal Management
Continuous Improvement
Information Technology
Planning
Regulatory/Compliance
Vision
Global Perspective
What is Global Perspective?
Core Components of Global Perspective
Why is Global Perspective important?
What are key aspects of Global Perspective?
How can I improve my Global Perspective?
What are the benefits of Global Perspective?
360-Feedback questions that measure Global Perspective
Core Components of Global Perspective
Why is Global Perspective important?
What are key aspects of Global Perspective?
How can I improve my Global Perspective?
What are the benefits of Global Perspective?
360-Feedback questions that measure Global Perspective
Self-Comments:
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360-Feedback Surveys Measuring Global Perspective:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Performance Assessments that include Global Perspective:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
What is Global Perspective?
Global Perspective is the capacity to interpret and act on worldwide trends, cultural dynamics, and economic interdependencies that shape organizational success. It begins with Awareness--the ability to recognize global issues, market shifts, and emerging technologies that influence operations and strategy. Through Insight, individuals anticipate opportunities and risks, applying knowledge of international markets to make informed decisions that strengthen global value creation. This perspective demands Analytical rigor to interpret data across languages, regions, and regulatory landscapes, ensuring decisions are grounded in evidence and adaptable to diverse global contexts.
Equally essential is Communication--the skill to convey ideas clearly and respectfully across cultures, time zones, and languages. Effective global communicators adapt their style to align with cultural norms, clarify expectations, and prevent misunderstandings that can arise from differing assumptions. They Build Alliances by fostering trust and mutual benefit among global partners, aligning teams around shared goals, and leveraging offshore and onshore collaboration to enhance efficiency and innovation. These alliances extend into Global Value and Supply Chains, where leaders anticipate disruptions, address ethical and sustainability concerns, and maintain continuity through proactive planning and regional awareness.
A mature Global Perspective integrates Cross-Cultural Understanding, Relationships, and Collaboration to create cohesion among geographically dispersed teams. It balances Global Legal/Regulatory/Compliance awareness with Alignment--ensuring global consistency while adapting to local realities. Through strategic foresight, leaders define global business models that meet supply-chain challenges and coordinate international operations with resilience. Ultimately, Global Perspective is Impactful because it transforms complexity into opportunity--connecting people, markets, and ideas across borders to drive sustainable growth and long-term organizational value.
Equally essential is Communication--the skill to convey ideas clearly and respectfully across cultures, time zones, and languages. Effective global communicators adapt their style to align with cultural norms, clarify expectations, and prevent misunderstandings that can arise from differing assumptions. They Build Alliances by fostering trust and mutual benefit among global partners, aligning teams around shared goals, and leveraging offshore and onshore collaboration to enhance efficiency and innovation. These alliances extend into Global Value and Supply Chains, where leaders anticipate disruptions, address ethical and sustainability concerns, and maintain continuity through proactive planning and regional awareness.
A mature Global Perspective integrates Cross-Cultural Understanding, Relationships, and Collaboration to create cohesion among geographically dispersed teams. It balances Global Legal/Regulatory/Compliance awareness with Alignment--ensuring global consistency while adapting to local realities. Through strategic foresight, leaders define global business models that meet supply-chain challenges and coordinate international operations with resilience. Ultimately, Global Perspective is Impactful because it transforms complexity into opportunity--connecting people, markets, and ideas across borders to drive sustainable growth and long-term organizational value.
Core Components of Global Perspective
- Awareness: Awareness in the Global Perspective competency is about perceiving, gathering, and understanding global information. It reflects an employee's ability to scan the world, recognize what is happening, and build a foundational mental map of global systems, markets, and cultural contexts.
- Insight: Insight is about interpreting, synthesizing, and acting on that global information to create organizational value. It moves beyond understanding into judgment, foresight, and strategic application.
- Analytical: Analytical within the Global Perspective competency focuses on an employee's ability to interpret complex global information, evaluate patterns, and make evidence-based assessments. It emphasizes scanning worldwide trends, analyzing regulatory landscapes, assessing competitive forces, and identifying capability gaps or partnership opportunities across borders.
- Communication: Communication centers on an employee's ability to connect, convey, and collaborate effectively across cultures, languages, and geographies. It involves listening respectfully, adapting communication styles to cultural norms, facilitating dialogue across time zones, and ensuring clarity in expectations and deliverables.
- Builds Alliances: Builds Alliances within the Global Perspective competency is about strategic relationship-building across borders. It focuses on forming, nurturing, and aligning partnerships that create mutual value for the organization and its global stakeholders.
- Global Value/Supply Chains: Global Value/Supply Chains is about designing, managing, and optimizing the operational systems that move products, services, and capabilities across borders. It focuses on how the organization participates in global production networks--sourcing, logistics, distribution, risk mitigation, and cost/value optimization.
- Offshoring/Onshoring: Offshoring/Onshoring within the Global Perspective competency is about designing, managing, and optimizing where work is performed globally--and ensuring those decisions strengthen long-term organizational value. It focuses on evaluating cost structures, talent pools, operational risks, and strategic alignment to determine which functions belong offshore or onshore.
- Cross-Cultural Understanding: Cross-Cultural Understanding is about how people from different cultures think, communicate, and work--and how an employee adapts to those differences to build trust and collaboration. It emphasizes curiosity, respect, cultural awareness, and the ability to navigate diverse beliefs, behaviors, and work norms.
- Relationships: Relationships within the Global Perspective competency focus on building and sustaining strong, trust-based connections with individuals and organizations across borders. This dimension emphasizes positive interactions, cultural sensitivity, and long-term engagement with customers, suppliers, regulators, and colleagues worldwide. It is fundamentally about depth and continuity: investing time to understand cultural expectations, maintaining ongoing contact, supporting international partners during challenges, and ensuring that global stakeholders feel valued and understood.
- Collaborative: Collaborative focuses on how people work together across countries to solve problems, share knowledge, and achieve shared goals. It emphasizes teamwork, coordination, and collective action across cultures and geographies. This dimension is fundamentally about joint effort: facilitating cross-regional problem-solving, connecting colleagues with complementary expertise, building cohesion among dispersed teams, and enabling effective cooperation regardless of cultural differences.
- Global Legal/Regulatory/Compliance: Global Legal/Regulatory/Compliance within the Global Perspective competency is about understanding and navigating the legal, regulatory, and compliance environments that govern global operations. It focuses on knowing the rules--jurisdictions, trade agreements, sanctions, tariffs, political stability, and local regulatory requirements--and ensuring the organization operates within those boundaries.
- Alignment: Alignment is about ensuring that global decisions, partners, processes, and teams all move in the same strategic direction. It focuses on harmonizing global initiatives with corporate goals, balancing consistency with local adaptation, and translating enterprise strategy into region-specific objectives.
- Strategy: Strategy within the Global Perspective competency is about designing and steering the organization's global direction. It focuses on interpreting global trends, defining business models, shaping cross-border operating structures, and making deliberate choices about where and how the company competes internationally.
- Impactful: Impactful is about how an individual behaves, executes, and influences outcomes in global contexts. It reflects the ability to operate effectively in foreign markets, make decisions that account for global economic forces, secure resources abroad, and coordinate global activities such as outbound distribution or information-system integration.
Why is Global Perspective important?
Global Perspective is vital for businesses because it enables them to operate intelligently and competitively in an interconnected world. Organizations today face global supply chains, international regulations, and diverse customer bases that require awareness of worldwide trends and cultural nuances. A company with global perspective can anticipate disruptions, identify emerging opportunities, and adapt strategies to shifting market demands. This competency helps leaders align operations across borders, manage risk, and make informed decisions that strengthen resilience and long-term value creation. It transforms global complexity into strategic advantage by connecting insights from multiple regions into cohesive, forward-looking plans.
Global Perspective enhances collaboration and innovation. Businesses that communicate effectively across cultures, build alliances with international partners, and integrate cross-border teams gain access to broader talent, ideas, and resources. They can design sustainable global value chains, balance offshoring and onshoring decisions, and ensure compliance with diverse legal and regulatory frameworks. By fostering cultural understanding and alignment, organizations create trust, improve execution, and deliver products and services that resonate globally. In essence, Global Perspective empowers companies to grow responsibly, compete effectively, and create lasting impact in a world defined by global interdependence.
Global Perspective enhances collaboration and innovation. Businesses that communicate effectively across cultures, build alliances with international partners, and integrate cross-border teams gain access to broader talent, ideas, and resources. They can design sustainable global value chains, balance offshoring and onshoring decisions, and ensure compliance with diverse legal and regulatory frameworks. By fostering cultural understanding and alignment, organizations create trust, improve execution, and deliver products and services that resonate globally. In essence, Global Perspective empowers companies to grow responsibly, compete effectively, and create lasting impact in a world defined by global interdependence.
What are key aspects of Global Perspective?
How can I improve my Global Perspective?
- Engage continuously with global information sources to strengthen Awareness. A manager can follow international news, industry reports, and regional market analyses to stay attuned to emerging trends and disruptions. They can also participate in global training, conferences, and cross-border learning opportunities to deepen their understanding of how different markets operate. Over time, this habit builds a sharper sense of how global forces influence local decisions.
- Develop Insight by analyzing global risks and opportunities before they materialize. Managers can regularly assess how geopolitical shifts, supply-chain vulnerabilities, or technological advancements might affect their organization. They can also practice scenario planning to anticipate multiple possible futures and prepare adaptive responses. This forward-looking mindset helps them make decisions that strengthen long-term global value creation.
- Strengthen Analytical capability by comparing data across regions, cultures, and regulatory environments. A manager can learn to interpret international datasets, understand regional business norms, and evaluate how local regulations shape global operations. They can also seek diverse perspectives from colleagues abroad to validate assumptions and avoid blind spots. This disciplined approach ensures decisions are grounded in evidence rather than intuition alone.
- Improve Communication by adapting messages to cultural norms and global audiences. Managers can practice adjusting tone, pacing, and clarity when working across languages and time zones. They can also learn to check for understanding without causing discomfort, especially when cultural norms discourage direct disagreement. These habits reduce miscommunication and build trust in global interactions.
- Build Alliances by cultivating relationships with partners, teams, and stakeholders across borders. A manager can schedule regular touchpoints with offshore and onshore colleagues to understand their priorities, constraints, and working styles. They can also demonstrate reliability and follow-through, which are universally recognized signals of trustworthiness. Over time, these relationships become strategic assets that support collaboration and innovation.
- Expand Cross-Cultural Understanding by immersing themselves in diverse perspectives and working styles. Managers can seek mentorship from colleagues with international experience or participate in cultural competency training. They can also reflect on their own assumptions and biases to better appreciate how others interpret information and make decisions. This openness enables them to lead global teams with empathy, respect, and cohesion.
What are the benefits of Global Perspective?
Having a good global perspective significantly enhances a managers' ability to operate effectively and achieve long-term success.
- Improved Decision-Making: It strengthens strategic decision-making by helping leaders see how global trends, risks, and opportunities influence local outcomes.
- Improved Collaboration: It improves collaboration by enabling teams to work effectively across cultures, time zones, and communication styles.
- Enhanced Innovation: It enhances innovation by exposing organizations to diverse ideas, technologies, and problem-solving approaches from around the world.
- Increased Resilience: It increases resilience by helping leaders anticipate disruptions in global markets, supply chains, and regulatory environments.
- New Markets: It expands organizational reach by identifying new markets, partnerships, and value-creation opportunities across borders.
360-Feedback questions that measure Global Perspective
Awareness
Awareness reflects an employee's ability to observe, understand, and stay informed about global conditions. It involves recognizing market trends, understanding how foreign markets operate, knowing the commitments of overseas customers, and maintaining a working knowledge of global systems and transactions. Someone strong in Awareness actively seeks regional perspectives, attends global training, and builds a broad understanding of how global and local environments interact. The emphasis is on perception and comprehension--gathering information, noticing shifts, and understanding the global landscape at a foundational level.
- Aware of global market trends including shifts in demand, emerging technologies, and demographic changes.
- Understands global and local business environments.
- Attends training seminars and conferences to increase skills in working with others globally.
- Understands the commitments & requirements of overseas customers.
- Understands the "basics" as to how foreign markets function and operate.
- Demonstrates working knowledge of global transactions.
- Seeks input from colleagues and partners in different regions to understand how global events or market conditions are perceived locally.
- Understands global systems such as the global economy.
- Monitors geopolitical developments, trade policies, and international regulatory changes.
Insight
Insight reflects an employee's ability to interpret global information and use it to make strategic decisions. It involves anticipating opportunities and risks, understanding how global disruptions affect local operations, applying knowledge of overseas markets, and identifying innovations that can scale globally. Insight is action-oriented: it turns global understanding into strategic choices, operational adjustments, and informed guidance for domestic teams. The emphasis is on foresight and application--using global knowledge to strengthen organizational value and shape future direction.
- Anticipates opportunities, mitigates risks, and makes informed strategic decisions that strengthen global organizational value.
- Implements changes as a result of having learned from experiences in overseas assignments.
- Anticipates the effects of global disruptions on local operations.
- Applies knowledge of overseas markets.
- Shares global market insights, regulatory updates, and cultural considerations with domestic teams to ensure decisions are informed by international realities.
- Understands the capabilities, maturity, and capacity of foreign affiliates.
- Identifies local innovations that could scale globally.
- Recognizes the company's position in the global marketplace.
- Assesses overseas vendors for capabilities, maturity, technology stack, and cultural fit.
Analytical
Analytical focuses on an employee's ability to interpret complex global information and draw meaningful conclusions from it. It involves analyzing worldwide trends, regulatory landscapes, competitive forces, and regional dynamics to understand how global issues affect the organization. Someone strong in this dimension evaluates risks and interdependencies, identifies capability gaps or partnership opportunities, and monitors overseas performance metrics to inform decisions. Analytical is fundamentally about thinking: gathering global data, interpreting it across languages and regions, and using structured analysis to guide strategic choices.
- Analyzes worldwide trends, regional dynamics, regulatory landscapes, and competitive forces.
- Analyzes global issues/problems that are having a large impact on the Company.
- Evaluates risk, complexity, and interdependencies before recommending relocation.
- Can effectively interpret and analyze data in several languages.
- Identifies gaps in the company's capabilities that could be filled through partnership.
- Scans the external environment for complementary partners, evaluating strategic fit, and initiating collaborative discussions.
- Monitors industry trends to spot complementary strengths in other organizations.
- Tracks service quality, productivity, and cost savings for overseas locations.
Communication
Communication focuses on an employee's ability to connect effectively with people across cultures, languages, and geographies. It involves listening respectfully, adapting communication styles to cultural norms, clarifying expectations across time zones, and facilitating open dialogue among multicultural teams. This dimension emphasizes interaction--delivering presentations to international clients, using multilingual communication skills, and creating safe environments where global colleagues feel comfortable sharing perspectives. Communication is fundamentally about ensuring understanding: bridging cultural differences so collaboration, coordination, and global business conversations flow smoothly.
- Facilitates open communication with individuals from other countries.
- Able to listen and understand others and discuss issues in a respectful way.
- Excellent communication skills to conduct effective business with individuals from different cultures and/or countries.
- Comfortable using teleconferencing equipment to facilitate meetings with others abroad.
- Communicates effectively on a multi-lingual basis.
- Can effectively deliver presentations to international clients.
- Clarifies expectations, timelines, and deliverables with international partners to prevent ambiguity caused by time-zone differences, language nuances, or cultural assumptions.
- Adapts communication style to align with cultural norms, ensuring messages are understood without misunderstanding or offense across diverse global audiences.
- Encourages open dialogue among multicultural teams by creating a safe environment where individuals from different countries feel comfortable expressing viewpoints and raising concerns.
- Facilitates cross-border collaboration by translating complex local issues into globally relevant terms that colleagues in other regions can easily understand.
Builds Alliances
Builds Alliances focuses on strategic relationship-building across borders--forming, nurturing, and aligning partnerships that create mutual value. It emphasizes trust, cultural compatibility, shared goals, and long-term collaboration with international stakeholders. The behaviors in this dimension revolve around identifying the right partners, evaluating cultural and ethical fit, connecting alliance opportunities to organizational strategy, and engaging diverse groups to strengthen cooperation. The core idea is people and partnership: building durable, mutually beneficial relationships that support global strategic priorities.
- Aligns global partners around shared goals by clearly communicating mutual benefits, expected outcomes, and global strategic priorities.
- Builds strong partnerships with offshore teams to enhance efficiency, access specialized expertise, and support long-term organizational value creation.
- Cultivates long-term global relationships with international stakeholders by consistently demonstrating reliability, transparency, and respect for regional business norms.
- Builds internal support for potential global alliances.
- Evaluates potential global partners not only for capability but for cultural compatibility, ethical alignment, and ability to contribute value.
- Identifies international alliance structures that maximize mutual value.
- Connects global alliance opportunities to broader organizational strategy.
- Solicits and engages diverse groups in organizational processes.
- Seeks opportunities for strategic alliances.
- Proactively bridges gaps between geographically dispersed teams by facilitating introductions, encouraging knowledge exchange, and removing barriers to cross-regional cooperation.
Global Value/Supply Chains
Global Value/Supply Chains focuses on designing, managing, and optimizing the flow of value across global production and distribution networks. It emphasizes operational efficiency, risk mitigation, sustainability, regulatory alignment, and the strategic use of global suppliers, logistics partners, and production capabilities. The behaviors in this dimension revolve around addressing supply-chain issues, anticipating geopolitical or market disruptions, improving reliability and lead times, optimizing cost structures, and leveraging global value chains to expand reach and capabilities. The core idea is operations and value flow: ensuring that global inputs, processes, and outputs work together to strengthen competitiveness and resilience.
- Collaborates across Global Value Chains (GVCs) to enhance efficiency, quality, and global reach.
- Engages in Global Value Chains (GVCs) to strengthen the organization's competitive position.
- Addresses global supply chain issues.
- Leverages participation in global value chains (GVCs) to access new markets and capabilities.
- Creates efficient and effective global supply chain processes.
- Builds strong relationships with international suppliers and logistics partners to improve reliability, reduce lead times, and enhance the organization's global operational resilience.
- Integrates insights from global production, distribution, and market data to optimize cost structures and create value across regions.
- Aligns global supply-chain decisions with sustainability, ethical sourcing, and regulatory requirements in each region.
- Anticipates global supply-chain risks (such as geopolitical shifts, currency volatility, or regional disruptions) and proactively adjusts sourcing or production plans to maintain continuity.
- Establishes global product flows for raw materials.
Offshoring/Onshoring
Offshoring/Onshoring focuses on where work is performed globally and how those structural decisions are designed, executed, and refined. It involves analyzing cost structures, talent pools, operational risks, and long-term capability needs to determine which functions should be offshore or onshore. This dimension is operational and strategic: aligning distributed teams around shared workflows, coordinating cross-border transitions, establishing governance, integrating offshore affiliates, and managing regulatory or geopolitical impacts on the operating model. The emphasis is on global workflow architecture--building and maintaining a unified, efficient, and strategically aligned global operating system.
- Analyzes cost structures, talent availability, operational risks, and long-term organizational capability to determine onshoring/offshoring of business functions.
- Aligns onshore and offshore teams around shared standards, workflows, and performance expectations to create a unified, globally distributed operating model.
- Coordinates cross-functional and cross-border teams to ensure continuity of service during offshoring.
- Fosters trust, collaboration, and cultural understanding between offshore affiliates.
- Establishes clear governance structures and communication channels to facilitate offshoring.
- Identifies business functions that benefit from cost efficiencies and specialized expertise offered in other countries.
- Identifies opportunities to expand or refine offshoring operations.
- Ensures seamless reintegration of processes during onshoring by coordinating knowledge transfer and minimizing service disruption.
- Monitors global regulatory, tax, and geopolitical changes to determine necessary adjustments for offshoring/onshoring of business functions.
- Assesses the alignment of offshoring with long-term strategic goals.
- Ensures offshore teams feel integrated into the broader organization.
- Anticipates and mitigates disruptions during the offshoring transition period.
- Creating shared goals, KPIs, and performance dashboards with offshore affiliates.
Cross-Cultural Understanding
Cross-Cultural Understanding focuses on how people from different cultures think, communicate, and work, and how an employee adapts to those differences. It emphasizes valuing individual differences, appreciating diverse perspectives, understanding cultural norms and their impact on behavior, and fostering an environment where employees across borders feel respected and supported. This dimension is interpersonal and relational: demonstrating curiosity about other cultures, modeling cultural awareness, and working effectively with colleagues from diverse backgrounds. The emphasis is on cultural intelligence--building trust, inclusion, and effective collaboration across cultural boundaries, rather than designing global operating structures.
- Understands and appreciates the perspectives offered by others with different cultural backgrounds.
- Creates an environment where individual differences are valued and supported.
- Sets the example for team on importance of cultural awareness.
- Develops both the cultural awareness and business skills to grow our business in all countries, and work effectively across borders with employees, customers, and shareowners.
- Understands how cultures differ and how these differences impact work behavior.
- Works well with others from different cultural backgrounds.
- Demonstrates a curiosity about diverse individuals and cultures.
- Develops both the cultural awareness and business skills to grow our business in all countries, and work effectively across borders with employees and customers.
- Respects individual differences.
- Is aware of the culture, behaviors, identities and beliefs of others.
Relationships
Relationships focuses on the strength, quality, and trust within connections across cultures. It emphasizes forming positive interactions, understanding cultural expectations, supporting international colleagues, and building long-term rapport with customers, suppliers, and partners. This dimension is relational at its core--investing time in understanding cultural norms, meeting unique customer needs, and maintaining dependable, respectful relationships that help global stakeholders feel valued. The emphasis is on connection: nurturing trust, empathy, and mutual understanding across borders.
- Builds working relationships with others across cultures.
- Forms strong client relationships with international partners.
- Has positive interactions with individuals from different cultures and backgrounds.
- Forges new relationships among foreign suppliers.
- Considers customers point of view when making decisions.
- Invests time in understanding the cultural expectations, communication styles, and business norms of international partners.
- Maintains strong collaborative relationships with business process outsourcing (BPO) partners.
- Ensures all customer's unique needs are met with quality products and services.
- Proactively supports international colleagues by offering resources, guidance, or advocacy when regional challenges arise.
- Maintains ongoing contact with global stakeholders (suppliers, customers, affiliates, and regulators) to ensure relationships remain strong, responsive, and mutually beneficial over time.
Collaborative
Collaborative focuses on the process of working together across countries to achieve shared goals. It emphasizes joint problem-solving, coordinating across regions, connecting colleagues with complementary expertise, and building cohesion among geographically dispersed teams. This dimension is action-oriented--facilitating cross-regional cooperation, creating shared communication norms, and ensuring all voices contribute to global solutions. The emphasis is on teamwork: enabling effective cooperation regardless of cultural differences, and ensuring global groups function as a unified, productive whole.
- Collaborates with others respectfully and effectively with other people regardless of differences in cultural backgrounds.
- Facilitates joint problem-solving sessions across countries by ensuring all regions contribute insights, constraints, and cultural perspectives.
- Is able to work with individuals having different backgrounds and cultures.
- Connects colleagues from different countries who have complementary expertise, enabling cross-regional learning, innovation, and mutual support.
- Engages in problem solving with individuals outside of the country.
- Collaborates with teams overseas.
- Works with teams from other countries.
- Works with others from different cultures and countries.
- Builds cohesion among geographically dispersed teams by creating shared rituals, communication norms, and collaboration practices that bridge cultural differences.
- Cooperates with others on a global scale.
- Identifies where collaboration with other organizations can create mutual advantage.
Global Legal/Regulatory/Compliance
Global Legal/Regulatory/Compliance focuses on understanding and navigating the rules that govern global business. It emphasizes awareness of trade agreements, tariffs, sanctions, political stability, and the regulatory requirements that shape operations across jurisdictions. This dimension is fundamentally about risk, governance, and obligation: ensuring compliance with global and local regulations, recognizing how legal regimes affect business activities, and maintaining a clear grasp of the frameworks that constrain or enable global operations. The core idea is operating within the boundaries of law--knowing what is permitted, what is required, and how regulatory environments differ across regions.
- Understands geopolitical and regulatory factors such as trade agreements, tariffs, sanctions, and political stability.
- Understands the legal jurisdictions and regulatory requirements that govern the organization's operations.
- Demonstrates awareness of the legal jurisdictions and compliance obligations that shape organizational operations.
- Ensures compliance with global standards and local regulations.
- Understands the legal and regulatory environments across all operating jurisdictions.
- Maintains a clear grasp of the legal frameworks and regulatory requirements governing the company's global and local operations.
- Recognizes how varying legal and regulatory regimes impact business activities across regions.
- Assesses legal, regulatory, and compliance requirements in host countries.
- Has some understanding of legal systems outside of the US but knows how and when to obtain more specific advice and counsel.
Alignment
Alignment focuses on ensuring that global activities, partners, and decisions all reinforce the organization's long-term strategic direction. It emphasizes reviewing partner fit, clarifying roles and decision rights across borders, translating enterprise goals into region-specific objectives, and balancing global consistency with local adaptation. This dimension is fundamentally about strategic coherence and organizational unity: making sure vendors, affiliates, and regional decisions support corporate standards, culture, and evolving business needs. The core idea is keeping everyone moving in the same direction--aligning processes, partners, and initiatives so global operations function as a coordinated whole.
- Regularly reviews global partner performance and strategic fit to maintain alignment as markets, technologies, and organizational needs evolve.
- Ensures alignment with corporate standards, culture, and performance expectations.
- Facilitates alignment across borders by clarifying roles, decision rights, and accountability structures.
- Translates enterprise-level goals into clear, region-specific objectives to better align international teams.
- Assesses whether a potential global partner aligns with long-term business goals.
- Adjusts processes as business needs evolve.
- Ensures vendors can meet both current and future business needs.
- Balances global consistency with local adaptation.
- Ensures global initiatives, local adaptations, and regional decisions all reinforce the organization's long-term strategic direction across countries.
- Plans and oversees knowledge transfer, documentation, and training of international affiliates.
Strategy
Strategy focuses on designing and steering the organization's global direction. It involves defining global business models, restructuring operations across borders, translating global trends into local strategies, and pursuing strategic alliances that strengthen competitiveness. Someone strong in Strategy thinks at the macro level--evaluating where the organization should position itself globally, how functions should be relocated or integrated, and which partnerships or operating structures will create long-term value. The emphasis is on intentional, forward-looking design: shaping the global blueprint that guides decisions, resources, and organizational priorities across countries.
- Seeks opportunities for strategic global alliances.
- Strategically relocates business functions to affiliated enterprises abroad.
- Strategically restructures operations across borders to improve efficiency, capability, and competitiveness.
- Defines global strategies to meet supply chain challenges.
- Translates global trends into local strategies.
- Opens dialogue with organizations that offer complementary strengths.
- Aligns personal vision with global strategies.
- Defines global business models for divisions in the organization.
- Implements business process outsourcing (BPO) for strategic purposes.
Impactful
Impactful focuses on executing effectively within global contexts and driving meaningful results. It involves coordinating global distribution, securing resources from foreign markets, making decisions that balance macro forces with local realities, and embracing international assignments to strengthen organizational impact. Someone strong in Impactful operates at the ground level--navigating foreign markets, overcoming setbacks, integrating global business activities, and demonstrating the practical skills of a global worker. The emphasis is on action and influence: delivering outcomes, adapting to global challenges, and ensuring decisions have positive, tangible effects across regions.
- Understands the global economic impact of business decisions.
- Volunteers for experiences and assignments abroad to have a greater impact on the organization.
- Coordinates the global outbound distribution of products and services.
- Obtains appropriate resources from foreign markets.
- Exemplifies the skills of a global worker.
- Develops information systems to help integrate global business activities.
- Accepts setbacks and challenges in foreign markets as improvement opportunities
- Makes decisions that consider both macro forces and micro realities.
- Takes off the blinders of the usual way of doing business. Considers that there are other ways many which may be better.