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Competency: Client Focus

People Skills
Interpersonal Skills
Trustworthy
Responsible
Client Focus
Customer Focus
Empowering Others
Developing Others
Co-worker Development
Coaching
Partnering/Networking
Conflict Management
Teamwork
Recognition
Others


Meets or Exceeds Requirements

Identifies Opportunities
  • Looks for opportunities that have a positive impact on Clients.
  • Is pro-active in dealing with clients and addressing their needs.
  • Anticipates client needs.
  • Anticipates problems that the client may encounter.


Relationships
  • Forms strong client relationships
  • Maintains strong relationships with clients.
  • Interacts with clients to define roles, expectations, and responsibilities.
  • Promotes, implements, maintains and enhances relationships with clients.
  • Focuses on maintaining good relationships with clients.