Competency: Supervisory Skills

Leadership Skills
Establishing Focus/Direction
Managing Performance
Supervisory Skills
Persuasion and Influence
Project Management


Delegation and Empowerment
  • Delegates effectively.
  • Effective in delegating assignments.
  • Assigns the right work to the right employees.
  • Delegates tasks to employees according to their skills (skill level).

Coaching and Development
  • Determines the training and development needs of employees and staff.
  • Encourages employees to achieve their full potential.
  • Seeks to provide effective training and development opportunities for employees.

Rewards and Recognition
  • Appropriately recognizes and rewards employees.
  • Recognizes and rewards excellent employees.

  • Provides constructive, ongoing feedback.
  • Responds positively to innovative ideas and suggestions from subordinates.
  • Provides timely and thorough performance evaluations of employees.
  • Provides useful and constructive feedback to employees.
  • Performs thorough and timely employee performance appraisals.
  • Gives employees feedback on a regular basis.
  • Completes assessments in a timely manner.

Goal Oriented
  • Maximizes the performance of employees.
  • Provides direction and coaching to employees.

  • Effectively resolves internal employee and/or organizational conflicts through knowledge of management techniques.
  • Resolves personnel problems quickly and effectively.
  • Treats all staff equitably.
  • Maintains good working relationships with employees.
  • Is aware of the unique strengths of each employee.

  • Promotes teamwork and cooperation within the department.