Competency: Supervisory Skills

Leadership Skills

Leadership
Management
Establishing Focus/Direction
Managing Performance
Supervisory Skills
Persuasion and Influence
Project Management
Delegation
Performance

Accountability

Is consistent in disciplinary/corrective actions.
Holds others accountable for completing tasks on time.
Holds others accountable for their work and job performance.

Delegation and Empowerment

Delegates effectively.
Effective in delegating assignments.
Assigns the right work to the right employees.
Delegates tasks to employees according to their skills (skill level).

Coaching and Development

Determines the training and development needs of employees and staff.
Encourages employees to achieve their full potential.
Seeks to provide effective training and development opportunities for employees.

Rewards and Recognition

Appropriately recognizes and rewards employees.
Recognizes and rewards excellent employees.

Feedback

Provides constructive, ongoing feedback.
Responds positively to innovative ideas and suggestions from subordinates.
Provides timely and thorough performance evaluations of employees.
Provides useful and constructive feedback to employees.
Performs thorough and timely employee performance appraisals.
Gives employees feedback on a regular basis.
Completes assessments in a timely manner.

Goal Oriented

Maximizes the performance of employees.
Provides direction and coaching to employees.

Interpersonal

Effectively resolves internal employee and/or organizational conflicts through knowledge of management techniques.
Resolves personnel problems quickly and effectively.
Treats all staff equitably.
Maintains good working relationships with employees.
Is aware of the unique strengths of each employee.

Teamwork

Promotes teamwork and cooperation within the department.