Competency: Accountability

Personal Skills

Communication
Flexibility
Adaptability
Accountability
Action
Bias for Action
Integrity
Self Management
Passion To Learn
Continual Learning
Continual Improvement
Professional Development
Feedback
Punctuality
Attitude
Cultural Awareness
Emotional Intelligence

Accountability

Can be counted on to do what they say they are going to do.
Is someone you can trust.
Is someone who is there when you need them.
Accepts accountability for results.
Accepts accountability for their actions.
Accepts accountability for their work.
Accepts accountability for their results.
Accepts accountability for their actions and results.

Process and Procedure

Requires employees to submit action plans, timelines or other objectives.
Requires team members to present progress reports or prepare contingency plans.
Develops goals and establishes objective measures of success.
Creates a consistent process for prioritizing work.

Challenges Others

Defines roles, rights, and responsibilities of employees.
Allows employees to set their own performance goals.
Encourages employees to take on greater responsibilities.
Seeks commitment from employees prior to assigning tasks.
Encourages employees to set challenging but achievable goals.
Defines roles, rights, and responsibilities of the team.
Encourages colleagues/business partners to take on greater responsibilities.

In Problem Solving

Tackles issues head on and finds solutions.

Performance and Results

Acts like an owner when they make decisions.
Able to effectively limit risk-taking while maintaining optimal performance.
Takes responsibility for results.
Takes personal responsibility for results.
Keeps their word and does what they say they will do.
Holds team accountable to meeting goals.
Justly applies disciplinary measures.
Can be counted on to do their role well.

Responses to Setbacks

Takes ownership of mistakes and learns from them.
Requires advanced warning on problems and issues that will affect completion of tasks.

Organizational Awareness

Implements and facilitates controls and processes that maintain the integrity of the organization.
Is aware of problems or issues that may affect the organization.
Remains knowledgeable of Company performance.

Keeps Supervisor in the Loop

Keeps supervisor informed of recent events.
Informs supervisor of progress without having to be asked about it.
Keeps supervisor informed of recent activities.