Competency: Planning

Organizational Skills

Strategic Planning

Schedules

Establishes and monitors timeframes and timelines.
Organizes activities and events at conferences.
Plans and organizes events effectively.
Plans freight processing during non-operating hours or off the sales floor to maximize customer service.
Plans schedules based on associates' strengths to maximize sales.
Plans schedules in detail to include breaks and specific assignments, by associate, by hour to maximize customer service.
Sets up and monitors timeframes and plans

Sets Direction

Consistently restates and reinforces his/her direction or forward plan.
Establishes a course of action for self and others to accomplish specific goals.
Identifies resources needed to accomplish objectives.
Identifies what must be accomplished for successful completion of project.
Makes plans and follows through.
Organizes lists of items required for meetings or presentations.
Plans meetings effectively.

Forward Thinking

Able to look ahead (beyond the present) when addressing the work/needs of the department.
Anticipates obstacles and ways to overcome them.
Anticipates potential challenges, develops plan to overcome them and then carries out the plan.
Anticipates resources needed to successfully implement a plan or project.
Anticipates unexpected hurdles or obstacles to a plan or project.
Creates back-up plan for each quarter to ensure achieving sales goals.
Develops and works contingency plans as needed.
Plans for future enhancements of the products.
Purchases equipment and software that will be needed in the future.
Explores new directions/approaches to overcome setbacks and roadblocks.
Anticipates potential challenges, develops plan to overcome them.
Anticipates potential challenges and develops plan to overcome achieve success.
Develops contingency plans to address potential problems.

Teamwork and Networking

Able to identify the needs of the department before a major change.
Consults with the research department before making major changes.
Delegates role to team members to accomplish goals.
Integrates planning across functional, divisional and departmental boundaries.
Regularly plans and participates in networking and recruiting activities to ensure additional help is available throughout the year.

Task Orientation

Accomplishes major tasks by breaking them into manageable pieces.
Develops systematic approach to get resources needed to accomplish the plan.
Ensures performance measures are in place to monitor and assess attainment of goals and objectives.
Works in an organized manner
Works toward identifying potential problems and solutions for addressing them.