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Competency: Organizational Fluency

• Understands the current organizational culture.
• Able to use corporate politics to advance department objectives.
• Uses an interpersonal style that works well within the organization.

• Adept at navigating within the culture of the department.
• Able to work within the department/division/organization.
• Navigates complex and dynamic situations.
• Able to shift strategic focus as needed to address situations and issues.

• Effective in communicating with others within the organization.
• Able to explain departmental policies and procedures to others.
• Builds effective relationships through personal inside and outside the organization.
• Builds effective relationships with others both inside and outside the organization.
• Has effective working relationships with peers.
• Works well with others.
• Uses formal and informal networks to accomplish goals.
• Interacts with leaders of the organization.
• Able to explain organizational policies and procedures to others.

• Understands departmental policies and procedures.
• Develops (or assists in the development of) policies and procedures for the department.
• Understands organizational policies and procedures.
• Develops (or assists in the development of) policies and procedures for the organization.
• Understands the organization's policies and procedures.

• Anticipates problems that may affect the department.
• Anticipates problems that may affect the organization.

• Able to deal with sensitive issues with tact and professionalism.

• Gets things done through the department.
• Responds quickly to problems as they arise.
• Gets things done by working with other departments in the organization.

• Is aware of other organizational cultures to compare/contrast with the current organizational culture.
• Understand how different parts of the business interact.
• Gives advice to others dealing with complex issues.