Competency: Strategic Insight

Organizational Skills

Business Acumen
Strategic Focus
Strategic Insight
Entrepreneurship
Company
Organizational Fluency
Fiscal Management
Planning
Vision
Global Perspective

Assessments Measuring Strategic Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

Definition: Strategic Insight is defined as being observant, analytical and knowledgeable about factors impacting the company. Interacting with employees and customers to get a deeper understanding of problems they are facing. This insight is used to create innovative responses to meet their needs.

Observant

Recognizes the needs of customers.
Generates insights into which strategies should be followed.
Recognizes the needs of stakeholders.

Knowledgeable

Formulates policies and strategies for addressing the Company's important challenges.
Anticipates business cycles and trends and makes adjustments in a timely manner.
Understands how to strategically grow the business and increase customers.
Maintains knowledge of current trends in the industry.
Ensures that the department's goals are strategically aligned with the company's goals.

Analytical

Analyzes unique issues or problems impacting the Company.
Analyzes records and reports to obtain insight into potential issues and trends.
Uses performance measures to gain insight into possible opportunities.
Utilizes appropriate data to accurately forecast branch sales (daily, monthly, annual data)
Provides analysis of policy and strategic issues.

Communication

Communicates with employees to find out their needs.
Converses with customers and clients to get a better insight into their personal needs.
Lets employees know how their roles contribute toward the achievement of strategic company objectives.
Inspires employees to adopt the strategic plan.

Interactions

Meets with customers to gain insight into their core needs and how best to serve them.
Pursues strategic alliances with valued partners.
Works with others to develop insights into the resources and actions required to produce desired results.
Attends industry conferences to gain further insight into how other companies deal with similar issues.
Observes employees at work to get better insight into the issues they are dealing with.
Engages with diverse groups of employees and customers to develop strategic insights into the organization.

Understanding

Understands the Company's strengths and weaknesses and uses this information to create optimal solutions to problems.
Identifies potential problems before they become critical incidents.
Conducts self-assessment and regular reviews to gain further insight.
Understands how to circumvent barriors to change within the organization.
Understands seasonal and cyclical trends in workload and staffs the department appropriately.
Understands how to implement changes that positively impact the Company.
Understands how to achieve a positive outcome in various situations.
Understands how decisions impact stakeholders within the Company.
Regularly monitors budgets and deadlines to stay informed of any potential issues.

Problem Solving

Identifies root causes of problems.
Implements long-term solutions to problems.
Uses a variety of problem-solving techniques to address issues facing the Company.
Evaluates the effectiveness of solutions and plans
Coaches employees on how to implement problem solving techniques.
Uses a variety of resources to make sound decisions.

Planning

Develops a plan and strategy for each functional area within the mission statement.
Adjusts strategic plans based on insights gathered from different points of view.
Creates strategic plans to develop and promote organizational and area strengths, as well as to address weaknesses based on insight from surveys.
Sets strategic objectives to be achieved.
Uses planning tools to facilitate changes.

Creativity and Innovation

Creates strategies that significantly benefit the Company.
Creates a vision for the organization based on insights gathered from other companies in the industry.
Develops a strategic vision for the future.
Creates values statement to ensure all employees are working under the same guiding principles.
Creates a mission statement describing the purpose for the organization.

Responsive

Strategically aligns projects to the goals of the company.
Allocates proper resources for employee training to meet future needs based on insight into employee skill levels.
Responds appropriately to various types of business expansion.