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Competencies and Items List
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HR Audit Survey
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Competency: Problem Solving
Juggling Multiple Responsibilities
Commitment To Result
Able to balance the needs of different people in a solution to a problem.
Able to meet the needs of different constituents in the solution of a problem.
Able to solve problems with multiple criteria that need to be met.
Identifies and assesses all potential responses to a problem.
Analyzes alternatives and selects a course of action.
Compares analogous situations transferring insights to new situations.
Effectively uses a variety of problem-solving/analytical approaches to address challenges within the Area.
Evaluates alternative courses of action.
Infers important trends from data.
Analyzes systems and processes for opportunities to gain efficiency.
Solves problems using logic and insight.
Uses charting tools to identify patterns in data.
Solves problems that have difficult or conflicting constraints.
Solves problems that require several different criteria or constraints.
Gets to the Root Cause
Ability to solve problems at root cause rather than at symptom level.
Able to solve problems at root cause rather than at symptom level.
Actively seeks the root cause of a problem.
Is able to isolate the main problem.
Understands the root causes of problems.
Solves problems at root cause rather than at symptom level.
Assumes new and difficult challenges and manages them as opportunities.
Establishes realistic budgets consistent with strategic objectives
Implements solutions and evaluates results.
Is a good problem solver and decision maker
Links process improvement and results improvement
Solves difficult problems with ease.
Works cooperatively with others to solve problems.
Seeks Data and Input
Accurately evaluates the implications of new information or events.
Asks the "right" questions to size up or evaluate situations.
Asks the right questions to size up or evaluate situations.
Collects relevant information and data.
Determines the impact of recommended solutions.
Gathers input from staff for use in problem solving.
Has the ability to compare "best practice" performance to current situation and affect improvements.
Makes judgments based upon relevant information.
Open to the suggestions of others when working on a problem.
Selects operating indicators to track organizational performance over time and communicates current status to the organization
Finds creative ways to get things done with limited resources.
Creativity and Innovation
Ability to develop innovative solutions to problems.
Able to develop innovative solutions to problems.
Develops creative solutions.
Develops innovative solutions to problems.
Effective in developing innovative products and services.
Generates alternative solutions to problems and challenges.
Generates innovative and practical ideas and approaches.
Identifies fresh approaches and shows a willingness to question traditional assumptions.
Works diligently until the problem is solved.
Works extra as needed to find the best solution to a problem.
Effective in solving difficult problems.
Effective in solving problems.
Implements effective solutions to critical problems.
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