Initiative |
- Capitalizes on opportunities as they become available.
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- Takes charge when there is a crisis.
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- Takes the initiative to solve pressing issues.
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- Immediately informs the HR Department of any personnel complaints or issues.
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- Informs the manager of any important changes in the equipment operation.
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Change Management |
- Effective in dealing with ambiguous and challenging situations.
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- Assists others in understanding changes to the organization.
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- Supports new initiatives for organizational changes to improve effectiveness.
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- Is an inspiration for others to accept the recent changes.
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- Facilitates change with minimal resistance.
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Commitment To Result |
- Able to focus on a task even when working alone.
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- Encourages commitment in others to obtain results.
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- Coordinates all department activities into a cohesive team effort.
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- Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
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- Committed to the team.
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Self Management |
- Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.
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- Analyzes own reactions on the spot to ensure that communication does not appear to be driven by anger.
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- Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
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- Consciously controls own negative emotions in order to keep team morale up.
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- Uses patience and self-control in working with customers and associates.
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Continual Learning |
- Participates in regular training offered.
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- Is open to new ideas and concepts.
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- Sets relevant learning objectives and goals.
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- Shares best practices with others and learns from others.
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- Builds on their strengths while addressing their weaknesses.
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Establishing Focus/Direction |
- Helps guide employees with prioritizing tasks.
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- Functions well under stress, deadlines, and/or significant workloads.
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- Maintains focus when handling several problems or tasks simultaneously.
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- Makes sure that employees understand and identify with the team's mission.
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- Maintains self-control when personally criticized.
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Project Management |
- Establishes communication protocols for messaging team members and stakeholders.
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- Uses appropriate software tools to assist in managing the project.
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- Schedules project phases and tasks to facilitate successful completion of the project.
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- Anticipates potential problems and institutes controls and contingency plans to address them.
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- Communicates with all employees involved on the project.
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Delegation |
- Tells subordinates what to do, not how to do it.
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- Assigns tasks to create learning opportunities for the employees.
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- Delegates authority and responsibility to subordinates and holds them accountable for their actions.
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- Clearly defines duties and tasks to be completed.
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- Defines goals and objectives for subordinates.
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Safety |
- Develops a strong safety culture.
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- Seeks to reduce the likelihood of accidents.
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- Is aware of OSHA safety guidelines.
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- Ensures that all supervisors are aware of regulatory and compliance measures.
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- Performs work safely.
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Empowering Others |
- Values the opinions of others.
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- Creates a culture where employees are given the opportunity to take the initiative and make impactful decisions.
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- Recognizes and rewards employees who make important decisions and take action when necessary.
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- Establishes goals that allow employees top operate independently in the field.
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- Acknowledges and appreciates employees for their proactive decision-making.
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Negotiation |
- Knows where to stand firm and where to compromise.
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- Keeps a firm grasp on the issues and priorities.
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- Able to say "no" when it is essential to maintaining quality and high standards.
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- Persuades the other party of the benefits of our proposals.
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- Bases arguments on objective standards or criteria, such as market value, legal standards, or expert opinions.
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Vision |
- Skilled in developing and realizing a comprehensive organizational vision.
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- Able to see trends in the business environment.
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- Works to support the strategy of [Company]
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- Designs a forward-thinking strategy to achieve the department's growth goals.
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- Entrusts team members with executing the vision.
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