HR-Survey > 360-Degree Feedback > Competency Model > Communication Skills

Communication - 360 Degree Feedback Survey Sample #1

This example questionnaire evaluates communication skills, which are essential for effective and efficient work in any professional setting. Communication skills encompass a variety of abilities, including listening, speaking, writing, and non-verbal communication. These skills enable individuals to convey information clearly, engage in meaningful dialogue, collaborate with colleagues, and build strong relationships with clients and stakeholders. Proficiency in communication fosters a positive work environment, enhances teamwork, and contributes to the successful achievement of organizational goals. By assessing these skills, the questionnaire aims to identify strengths and areas for improvement, ultimately supporting personal and professional development.




360-Degree Feedback Survey

Questionnaires Measuring Communication:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Instructions:

[Company] is conducting a 360-Degree Feedback Assessment developed by HR-Survey for selected managers.

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses, and will be not making any changes, click the Complete button.

Competencies Included:
Communication Skills, Action, Continual Learning, Project Management, Decision Making, Time Management, Technology Use/Management, Interpersonal Skills, Managing Risk, Client Focus
Sample Result Document:
Sample Results
Your feedback is valuable in helping the individual to understand how they are perceived and experienced by others and the impact their behavior has on people in the organization with whom they interact. Feedback received also acknowledges strengths and identifies areas for development.

Use the form below to provide your feedback. Each field and comment box requires a response before you can SUBMIT your final feedback.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team


Communication Skills

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Coaches others and provides feedback on the use of different oral communication styles for different audiences
  1. Maintains a formal and respectful tone, avoiding use of slang or overly casual language.
  1. Presents information in a clear and logical format.
  1. Communicates concepts and ideas to others.
  1. Adapts language and terminology to meet the needs of the audience.
  1. Considers the audience in how the communication is presented.
  1. Uses ideas and perspectives to persuade others.
  1. Communicates effectively with all levels of the organization.
  1. An effective listener who is responsive to information needs.
If [Participant Name] were to make improvements in Communication Skills, what are your suggestions for how he/she can improve this?

Action

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Works quickly to get the job done.
  1. Takes the initiative and does not wait for the situation to change.
  1. Converts plans into actions.
  1. Takes responsibility for meeting performance standards.
  1. Works quickly when faced with difficult problems.
If [Participant Name] were to make improvements in Action, what are your suggestions for how he/she can improve this?

Continual Learning

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Builds on their strengths while addressing their weaknesses.
  1. Views setbacks as opportunities to learn from.
  1. Grasps new ideas, concepts, technical, or business knowledge.
  1. Sets relevant learning objectives and goals.
  1. Pursues self-improvement through continual learning.
If [Participant Name] were to make improvements in Continual Learning, what are your suggestions for how he/she can improve this?

Project Management

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Responds quickly and appropriately to unforeseen problems.
  1. Defines the project scope, goals, and resources.
  1. Accurately determines the number of staff needed for the project.
  1. Identifies critical requirements for each phase of the project.
  1. Conducts a risk assessment for the project.
If [Participant Name] were to make improvements in Project Management, what are your suggestions for how he/she can improve this?

Decision Making

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Understands how different perspectives can help make better informed decisions.
  1. Identifies parameters impacting the decision.
  1. Defines parameters that will impact the decision making process.
  1. Understands how their decisions will affect others.
  1. Has a good rapport other people which is helpful in making decisions on the team.
If [Participant Name] were to make improvements in Decision Making, what are your suggestions for how he/she can improve this?

Time Management

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Wastes very little time.
  1. Gets a high volume of work done to avoid missing deadlines.
  1. Sets goals to complete specific parts of the project by certain times to keep on schedule.
  1. Ensures timely completion of critical assignments.
  1. Usually works with a sense of urgency.
If [Participant Name] were to make improvements in Time Management, what are your suggestions for how he/she can improve this?

Technology Use/Management

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Understands and is committed to implementing new technologies.
  1. Supports employee training and development initiatives regarding implementation of technology.
  1. Maximizes the use of new technology to deliver products and services.
  1. Applies complex rules and regulations to maintain optimal system performance.
  1. Uses technology in decision making and problem solving.
If [Participant Name] were to make improvements in Technology Use/Management, what are your suggestions for how he/she can improve this?

Interpersonal Skills

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. A good listener who is attentive to others.
  1. Is someone you can trust.
  1. Successfully resolves conflicts and grievances to a win-win solution.
  1. Effectively manages conflicts by dealing with them directly and immediately
  1. Creates diverse teams of individuals with different backgrounds, skills, and abilities.
If [Participant Name] were to make improvements in Interpersonal Skills, what are your suggestions for how he/she can improve this?

Managing Risk

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Creates a risk profile for projects and teams.
  1. Creates a risk management strategy for the department.
  1. Takes calculated risks by effectively recognizing and managing them.
  1. Takes steps to contain the costs of responding to such events.
  1. Determines the impact of specific risks on marketplace.
If [Participant Name] were to make improvements in Managing Risk, what are your suggestions for how he/she can improve this?

Client Focus

Needs
Improvement
Meets
Minimum
Standards
Is
Proficient
Role
Model
  1. Creates customized solutions for the client.
  1. Is pro-active in dealing with clients and addressing their needs.
  1. Identifies the core needs of the client.
  1. Acts with integrity in all client interactions.
  1. Manages client accounts with high degree of competence.
If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?

  1. What are [Participant Name Here]'s greatest strengths demonstrated this year?


  2. What are [Participant Name Here]'s areas for development?


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.