Project Management |
- Works with customers and clients to assess their needs and define project parameters.
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- Organizes, plans, and directs resources to accomplish the goals and objectives.
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- Organizes work and sets priorities as needed.
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- Develops action items, workplans, timelines, and criteria for projects.
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- Inspires others to accomplish goals and objectives.
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Delegation |
- Encourages and empowers subordinates to use initiative in achieving goals and objectives.
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- Defines the roles, responsibilities, required actions, and deadlines for team members.
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- Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
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- Tells subordinates what to do, not how to do it.
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- Delegates authority and responsibility to subordinates and holds them accountable for their actions.
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Innovation |
- Builds upon the ideas and solutions of others.
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- Offers constructive improvements to existing systems.
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- Analyzes current procedures and identifies opportunities for improvement.
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- Challenges current procedures to develop other alternatives.
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- Suggests new ideas at meetings.
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Technical |
- Seeks information from others as needed.
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- Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
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- Demonstrates mastery of the technical competencies required in his/her work.
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- Willingly shares information and expertise; sought out as resource by others
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- Is knowledgeable of procedures or systems necessary for the job.
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Safety |
- Works to implement corrective safety measures.
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- Ensures compliance with safety regulations.
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- Encourages others to work safely.
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- Supports our company's safety programs.
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- Performs work safely.
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Accountability |
- Is aware of problems or issues that may affect the organization.
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- Can be counted on to do what they say they are going to do.
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- Defines roles, rights, and responsibilities of the team.
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- Acts like an owner when they make decisions.
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- Tackles issues head on and finds solutions.
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Integrity |
- Develops trust and confidence from others.
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- Demonstrates sincerity in actions with others.
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- Fosters an environment built upon trust.
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- Fosters a high standard of ethics and integrity.
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- Establishes relationships of trust, honesty, fairness, and integrity.
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Professional Development |
- Quickly acquire and apply new knowledge and skills when needed
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- Seeks opportunities for professional development.
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- Contributing fully to the extent of their skills
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- Keep themselves up-to-date of technical/professional issues
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- Demonstrate enthusiasm and a willingness to learn new skills and knowledge
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Leadership |
- Highly effective supervisor.
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- Gives direct, constructive, and actionable feedback.
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- Acts decisively in implementing decisions.
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- Effectively leads others.
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- Clearly explains performance expectations and goals to be reached at the beginning of a project, then let's others decide how to achieve the goal.
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Interpersonal Skills |
- Provides constructive feedback in a way that fosters acceptance and development.
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- Successfully resolves conflicts and grievances to a win-win solution.
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- Adapts management style to meet the needs of the individual or situation.
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- Anticipates the concerns of other employees.
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- Comes across as credible, knowledgeable and sincere
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Responsible |
- Is a person you can trust.
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- Sets high personal standards of performance.
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- Behavior is ethical and honest.
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- Completes assigned work tasks.
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- Works in a way that makes others want to work with her/him.
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Strategic Insight |
- Identifies root causes of problems.
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- Analyzes records and reports to obtain insight into potential issues and trends.
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- Formulates policies and strategies for addressing the Company's important challenges.
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- Formulates strategies and action plans to ensure successful completion of goals and objectives.
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- Communicates vision for the department and company.
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Global Perspective |
- Aligns personal vision with global strategies.
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- Demonstrates working knowledge of global transactions.
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- Develops both the cultural awareness and business skills to grow our business in all countries, and work effectively across borders with employees, customers, and shareowners.
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- Can effectively deliver presentations to international clients.
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- Accepts setbacks and challenges in foreign markets as improvement opportunities
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