Communication Skills |
- Is an effective communicator
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- Communications with department leadership
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- Able to demonstrate persuasiveness in pursuit of objectives.
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- Listens to others' points of view with an open mind
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- Coaches others and provides feedback on the use of different oral communication styles for different audiences
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Please feel free to provide any comments to help explain your answers?
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Managing Performance |
- Recognizes and values good performance.
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- Sets and maintains high standards for self and others.
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- Measures performance against goals and objectives.
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- Is consistent in disciplinary/corrective actions.
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- Addresses grievances sooner rather than later.
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Please feel free to provide any comments to help explain your answers?
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Analytical |
- Can effectively interpret and analyze data.
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- Actively seeks constructive feedback from others.
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- Uses appropriate techniques to solve problems.
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- Analyzes data and information from several sources and arrives at logical conclusions.
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- Identifies the root cause of a problem.
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Please feel free to provide any comments to help explain your answers?
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Quality |
- Encourages others to achieve high quality standards.
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- Corrects issues in a timely manner.
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- Encourages others to produce the highest quality work products.
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- Analyze what occurred and re-adjusts accordingly when goals are not met.
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- Holds employees accountable for their quality of work.
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Please feel free to provide any comments to help explain your answers?
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Problem Solving |
- Ability to solve problems at root cause rather than at symptom level.
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- Is a good problem solver and decision maker
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- Works cooperatively with others to solve problems.
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- Effective in solving problems.
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- Solves problems using logic and insight.
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Please feel free to provide any comments to help explain your answers?
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Commitment To Result |
- Able to focus on a task even when working alone.
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- Willing to do whatever it takes-not afraid to have to put in extra effort.
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- Maintains persistence and dedication to achieving results.
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- Takes immediate action toward goals.
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- Coordinates all department activities into a cohesive team effort.
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Please feel free to provide any comments to help explain your answers?
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Managing Risk |
- Bases decisions on patterns found in fluid/changing information.
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- Seeks to retain the best and brightest employees.
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- Maintains open communication with other departments.
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- Avoids maintaining the status quo (or standard operating procedures) when addressing new and influential situations.
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- Able to adapt quickly to changing situations.
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Please feel free to provide any comments to help explain your answers?
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Regulatory/Compliance |
- Understands the applicable regulations and laws that impact our business.
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- Follows all safety regulations and procedures.
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- Maintains a state of readiness to address new and changing regulations and procedures.
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- Keeps informed of various regulations and procedures.
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- Reviews skill levels of employees in areas of policies and regulations to identify gaps where additional training is needed.
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Please feel free to provide any comments to help explain your answers?
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Developing Others |
- Sets performance objectives for subordinates that encourages development opportunities.
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- Creates opportunities for professional development.
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- Provides constructive feedback to others.
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- Encourages employees through recognition of positive changes in behavior.
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- Creates a work environment that fosters positive feedback to employees.
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Please feel free to provide any comments to help explain your answers?
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Organizational Fluency |
- Effective in communicating with others within the organization.
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- Anticipates problems that may affect the department.
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- Is aware of other organizational cultures to compare/contrast with the current organizational culture.
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- Able to explain departmental policies and procedures to others.
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- Understands departmental policies and procedures.
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Please feel free to provide any comments to help explain your answers?
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