Organizational Fluency- 360 Degree Feedback Survey Sample #8

Questionnaires Measuring Organizational Fluency:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.

When clicking your selection below, try to best fit the manager's actual behaviors to the scale provided.

If you are not sure, or unable to assess, select "Not Applicable" (N/A) option.

Please complete your response by .

Organizational Fluency

Agree Unsure Disagree N/A
  1. Anticipates problems that may affect the department.
  1. Gets things done through the department.
  1. Able to explain departmental policies and procedures to others.
  1. Understands departmental policies and procedures.
  1. Able to use corporate politics to advance department objectives.


Agree Unsure Disagree N/A
  1. Devotes a certain amount of time and effort to developing new business opportunities.
  1. Exhibits determination and passion in completion of goals.
  1. Excellent at managing relationships with stakeholders.
  1. Has a strategic awareness on how to promote the organization.
  1. Finds unique ways to go around barriers to success.

Bias for Action

Agree Unsure Disagree N/A
  1. Completes work on time
  1. Encourages risk taking and experimentation to improve performance
  1. Displays high energy and enthusiasm on consistent basis.
  1. Motivates others to achieve or exceed goals
  1. Coach others to foster an environment which can adapt quickly and willingly to rapid change.


Agree Unsure Disagree N/A
  1. Open to the suggestions of others.
  1. Is visible and approachable.
  1. Is easy to approach with ideas and opinions.
  1. Accepts the views of others.
  1. Shares past experiences with others as learning opportunities.

Decision Making

Agree Unsure Disagree N/A
  1. Breaks complex issues into manageable parts and organizes them in a systematic way before making decisions
  1. Exercises good judgment by making sound and informed decisions.
  1. Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
  1. Does not lose sight of the big picture when making decisions
  1. Seeks input from key people who should be involved in, or will be affected by, decisions

Time Management

Agree Unsure Disagree N/A
  1. Deals effectively with interruptions.
  1. Makes time for developing plans and schedules.
  1. Leaves time in the schedule for unplanned contingencies.
  1. Focuses on tasks that have high priority.
  1. Does not become flustered by deadlines and timelines.


Agree Unsure Disagree N/A
  1. Follows all safety regulations and procedures.
  1. Keeps informed of various regulations and procedures.
  1. Maintains a state of readiness to address new and changing regulations and procedures.
  1. Explains regulations and procedures to others as required.
  1. Reviews skill levels of employees in areas of policies and regulations to identify gaps where additional training is needed.

Customer Focus

Agree Unsure Disagree N/A
  1. Develops strong customer relationships.
  1. Develops good rapport and trust with the customer.
  1. Does not hesitate to address customer concerns or complaints.
  1. Maintains positive customer relationships.
  1. Asks questions and listens carefully to determine customer needs and to ensure that the customer's needs are met.

  1. Overall, please rate the effectiveness of [Participant Name Here].

  2. Strengths

  3. Areas for Development

  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.