Communication Skills |
- Ensures comprehension during conversations or group presentations.
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- Receives and answers questions - on the spot. S/he has a willingness to address the tough questions.
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- Provides the reasoning behind choices and actions.
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- Keeps the supervisor informed about achievements and milestones.
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- Has the confidence to communicate effectively to all levels (from CEO down) of the organization, external customers, suppliers, as well as the senior counsel of other companies.
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What are your suggestions for how [Participant Name] can make improvements in Communication Skills?
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Continual Improvement |
- Searches for new methods, techniques, and processes that increase efficiency and reduce costs.
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- Open to the suggestions from others.
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- Looks for ways to expand current job responsibilities.
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- Encourages an employee culture of continuous improvement to seek out better ways of doing things.
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- Looks for ways to expand and learn new job skills.
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What are your suggestions for how [Participant Name] can make improvements in Continual Improvement?
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Punctuality |
- Arrives to meetings on time.
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- Invoices clients on a timely basis.
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- Conducts appointments at scheduled start time.
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- Responds to requests for information in a timely manner.
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- Starts meetings on time.
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What are your suggestions for how [Participant Name] can make improvements in Punctuality?
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Attitude |
- Contributes to a positive work environment.
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- Works to eliminate unnecessary work or barriers that get in others' way.
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- Visibly supports and encourages diversity in style and background.
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- Builds open and trusting relationships.
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- Treats all people fairly and with respect.
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What are your suggestions for how [Participant Name] can make improvements in Attitude?
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Analytical |
- Understands how to develop critical and analytical thinking.
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- Applies critical and analytical thinking to the situation.
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- Models future customer behavior from previous trends.
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- Ensures that information is current and up-to-date.
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- Identifies discrepancies and inconsistencies in reports.
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What are your suggestions for how [Participant Name] can make improvements in Analytical?
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Initiative |
- Expands the offerings of the department by working evenings and weekends.
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- Goes above and beyond the stated goals.
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- Takes decisive action to address problems, following up with relevant team members and coaching them on how to improve.
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- Coach others to foster an environment which can adapt quickly and willingly to rapid change.
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- Capitalizes on opportunities as they become available.
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What are your suggestions for how [Participant Name] can make improvements in Initiative?
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Juggling Multiple Responsibilities |
- Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
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- Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
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- Observes, analyzes, and responds to merchandise needs while serving customers and accomplishing operational tasks.
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- Keeps track of multiple assignments and deadlines.
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- Coordinates the work of a team by assigning tasks to other team members.
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What are your suggestions for how [Participant Name] can make improvements in Juggling Multiple Responsibilities?
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Trustworthy |
- Communicates an understanding of the other person's interests, needs and concerns.
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- Consistently keeps commitments.
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- Takes ownership, delivers on commitments
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- Builds and maintains the trust of others.
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- Delivers on promises made.
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What are your suggestions for how [Participant Name] can make improvements in Trustworthy?
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Interpersonal Skills |
- Easily approachable.
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- Uses tact, compassion, and sensitivity in interactions with others.
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- Builds a strong rapport with co-workers.
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- Comes across as credible, knowledgeable and sincere
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- Respects other members of the team/department.
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What are your suggestions for how [Participant Name] can make improvements in Interpersonal Skills?
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Trustworthy |
- Demonstrates a sense of responsibility and commitment to public trust.
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- Delivers on promises made.
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- Is trustworthy; is someone I can trust.
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- Takes care to maintain confidential information.
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- Seeks to mitigate grievances by clarifying intentions and finding suitable remedies.
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What are your suggestions for how [Participant Name] can make improvements in Trustworthy?
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Vision |
- Diagnoses issues and envisions solutions.
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- Supports a culture of the department that is willing to implement the company's vision.
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- Creates a crystal-clear vision for where the department needs to be in the next 12 months.
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- Stays ahead of the curve and guides the team towards innovative solutions and strategic decisions.
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- Is adept at identifying underlying problems within the organization and is capable of envisioning innovative and effective solutions to address these issues.
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What are your suggestions for how [Participant Name] can make improvements in Vision?
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