Problem Solving |
- Ability to develop innovative solutions to problems.
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- Identifies and assesses all potential responses to a problem.
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- Ability to solve problems at root cause rather than at symptom level.
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- Able to balance the needs of different people in a solution to a problem.
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- Effective in solving problems.
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What are your suggestions for how can make improvements in Problem Solving?
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Innovation |
- Implements best practices within the department.
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- Builds upon the ideas and solutions of others.
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- Analyzes current procedures and identifies opportunities for improvement.
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- Offers constructive improvements to existing systems.
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- Challenges current procedures to develop other alternatives.
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What are your suggestions for how can make improvements in Innovation?
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Juggling Multiple Responsibilities |
- Plans and organizes continuously while performing all other responsibilities and activities.
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- Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
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- Maintains self-confidence and a positive mental attitude while facing challenging peaks and valleys of activities.
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- Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
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- Bounces back from daily crisis, disappointments and frustrations.
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What are your suggestions for how can make improvements in Juggling Multiple Responsibilities?
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Clarity |
- Checks details thoroughly.
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- Avoids stating unclear or conflicting goals.
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- Clarifies problems and their causes to help employees correct them.
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- Maintains clarity in goals and objectives.
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- Attends to the important details of a job or task.
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What are your suggestions for how can make improvements in Clarity?
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Communication Skills |
- Communications with department leadership
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- Has the confidence to communicate effectively to all levels (from CEO down) of the organization, external customers, suppliers, as well as the senior counsel of other companies.
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- Communicates effectively with colleagues and customers
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- Deals with difficult situations calmly and confidently.
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- Checks for understanding throughout conversations or group presentations/discussions
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What are your suggestions for how can make improvements in Communication Skills?
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Leadership |
- Acts decisively in implementing decisions.
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- Gives direct, constructive, and actionable feedback.
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- Demonstrates leadership and courage in critical situations.
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- Takes ownership and accountability for results
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- Able to influence others.
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What are your suggestions for how can make improvements in Leadership?
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Managing Risk |
- Rewards innovative experiments to try new ideas.
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- Seeks to retain the best and brightest employees.
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- Effectively responds to critical situations to reduce potential for losses.
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- Seeks to maintain the long-term viability of the Company.
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- Bases decisions on patterns found in fluid/changing information.
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What are your suggestions for how can make improvements in Managing Risk?
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Interpersonal Skills |
- Applies appropriate communication techniques to the situation.
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- Able to work with individuals at all levels of the Company.
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- Anticipates the concerns of other employees.
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- Successfully resolves conflicts and grievances to a win-win solution.
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- Provides constructive feedback in a way that fosters acceptance and development.
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What are your suggestions for how can make improvements in Interpersonal Skills?
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Developing Others |
- Supports the successes of other employees.
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- Is open to receiving feedback.
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- Assigns tasks and responsibilities to develop skills of others.
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- Tries to ensure employees are ready to move to the next level.
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- Provides constructive feedback to others.
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What are your suggestions for how can make improvements in Developing Others?
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Coaching |
- Coaches employees in how to strengthen knowledge and skills to improve work performance.
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- Addresses employee behavior problems effectively.
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- Conducts regular performance appraisals and feedback.
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- Helps employees to maintain high personal standards.
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- Provides clear, motivating, and constructive feedback.
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What are your suggestions for how can make improvements in Coaching?
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Global Perspective |
- Sets the example for team on importance of cultural awareness.
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- Applies knowledge of overseas markets.
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- Analyzes global issues/problems that are having a large impact on the Company.
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- Demonstrates working knowledge of global transactions.
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- Develops both the cultural awareness and business skills to grow our business in all countries, and work effectively across borders with employees, customers, and shareowners.
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What are your suggestions for how can make improvements in Global Perspective?
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