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HR-Survey > 360-Degree Feedback > Competency Model > Problem-Solving Skills

Problem Solving - 360 Degree Feedback Survey Sample #3





Questionnaires Measuring Problem Solving:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Instructions

You have been asked to evaluate yourself as part of a 360-degree feedback process. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Competencies Included:
Problem Solving, Change Management, Flexibility, Creativity, Cultural Awareness, Supervisory Skills, Performance, Objectives, Conflict Management, Planning
Sample Result Document:
Sample Results
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.



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Problem Solving

Does Not
Exhibit this
Competency
Seldom
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Competency
Sometimes
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Competency
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Competency
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Exhibits this
Competency
  1. Sets up clear communication (e.g., regular meetings, email updates, project management software) to keep employees updated of action plans.
  1. Creates a table or chart to compare the solutions side-by-side across all evaluation criteria.
  1. Stays positive and driven despite obstacles.
  1. Create a timeline for completing the action steps including deadlines for each task and milestones to be achieved.
  1. Links process improvement and results improvement
Please feel free to provide any comments to help explain your answers?

Change Management

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  1. Initiates actions that bring attention to the urgent issues requiring change.
  1. Generates commitment to the changes through a compelling vision for the future.
  1. Amasses resources needed to implement changes.
  1. Understands the benefits that may be created by changes.
  1. Invests in training and development to equip employees with the necessary skills to successfully navigate the changing environment.
Please feel free to provide any comments to help explain your answers?

Flexibility

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  1. Remains agile and responsive to address changing needs in a dynamic environment.
  1. Demonstrates the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement.
  1. Handles external information requests efficiently without disrupting workflow.
  1. Able to adapt processes in response to critical incidents that impact the workflow.
  1. Recognizes and quickly adapts to shifts in the environment, market, or industry.
Please feel free to provide any comments to help explain your answers?

Creativity

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  1. Supports team-building and communication to foster a creative environment.
  1. Gives employees a high degree of freedom to be creative.
  1. Creatively solves difficult problems.
  1. Transforms learning into creative output.
  1. Creates an atmosphere where creative energy thrives.
Please feel free to provide any comments to help explain your answers?

Cultural Awareness

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  1. Welcomes diverse cultural input when shaping organizational strategy or policy.
  1. Seeks knowledge and information about other cultures.
  1. Demonstrates fairness and impartiality when resolving conflicts involving cultural differences
  1. Is aware of cultural differences in business etiquette.
  1. Publicly acknowledges cultural contributions and achievements in team settings.
Please feel free to provide any comments to help explain your answers?

Supervisory Skills

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  1. Maintains an even temper in stressful situations.
  1. Effective in resolving conflicts to mutual satisfaction of the parties.
  1. Facilitates team members working well together.
  1. Is able to manage emotions during difficult times.
  1. Appropriately recognizes and rewards employees.
Please feel free to provide any comments to help explain your answers?

Performance

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  1. Able to organize work.
  1. Effective in performing his/her job.
  1. Effectively organizes resources and plans
  1. Shown significant improvement in job performance.
  1. Listens and responds to issues and problems
Please feel free to provide any comments to help explain your answers?

Objectives

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  1. Encourages me to take on greater responsibility.
  1. Assures [Company] principles are understood, employed & pursued.
  1. Establishes goals and objectives.
  1. Works toward achieving established goals and objectives.
  1. Effectively organizes resources and plans
Please feel free to provide any comments to help explain your answers?

Conflict Management

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  1. Responds calmly and courteously to help de-escalate situations and lead to more productive and respectful dialogue showcasing effective conflict resolution skills.
  1. Uses role definitions to depersonalize conflict, helping team members focus on responsibilities rather than personalities.
  1. Ensures that the basic needs of each party are satisfied.
  1. Helps others avoid misperceptions about issues.
  1. Facilitates constructive dialog with stakeholders.
Please feel free to provide any comments to help explain your answers?

Planning

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  1. Open to input from others into the plan for the project.
  1. Ensures staff are held accountable for following the department plan.
  1. Determines staffing needs for the project/department.
  1. Makes strategic and tactical decisions to guide the logistics process.
  1. Closely follows the plan established for the department.
Please feel free to provide any comments to help explain your answers?

  1. Overall, please rate the effectiveness of [Participant Name].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.