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Planning Skills Comments

• I pinpointed the issues that arose or were expected to arise.
• I determined what needed fixed, its root causes, and the correct solutions to be implemented.
• I quantified the discrepancy between expected outcomes and measures of performance.
• I am skilled at quickly diagnosing issues, identifying root causes, and developing and implementing effective solutions in the workplace.
• I recognized the challenges that emerged or are about to emerge.
• I illuminated the problem by identifying the gap between expected outcomes and the current situation.
• I identified the problems that had occurred or were likely to occur.
• I clarified objectives and the current scenario to help employees grasp the problem.
• I established the issue(s) that had gone wrong or were about to go wrong.
• I communicated goals and the present situation to ensure everyone understood the problem.
• I assessed the size and impact of the problem to better understand where resources were needed.
• I clearly articulated expected outcomes and the current situation to foster a shared understanding of the problem among stakeholders.

• I am effective in solving problems.
• I am an effective problem-solver
• I focused solutions on closing the gap between expected outcomes and the current situation.
• I utilized concrete measures of the gap between expected and observed outcomes so that the effectiveness of solutions could be determined.
• I am effective in solving difficult problems.
• I solved difficult problems with ease.
• I was able to solve problems that involved political biases, conflicting evidence, and/or lack of data.
• I am a good problem solver and decision maker.

• I isolated the main problem.
• I solved problems at root cause rather than at symptom level.
• I conducted a meticulous investigation of incidents to ensure no possible cause is overlooked.
• I pinpointed the origins of the issue to tackle the root causes and solve the problem at its source.
• I conducted a thorough and careful analysis of the underlying causes of problems.
• I understood the root causes of problems.
• I actively sought the root cause of a problem.
• I closely examined all the contributing factors to identify the root cause of issues.
• I solved problems at root cause rather than at symptom level.
• I diagnosed the root causes of problems.
• I solved problems at root cause rather than at symptom level.

• I solicited information about the problem from team members.
• I gathered input from various team members helping to ensure that the problem was fully understood from all angles, reducing the risk of oversight.
• I was able to conduct a thorough Critical Incident interview.
• Asked the "right" questions to size up or evaluate situations.
• I was adept at conducting an exhaustive Critical Incident interview.
• I analyzed systems and processes for opportunities to gain efficiency.
• I gathered information on the problem and each solution, covering costs, benefits, risks, feasibility, and business impact.
• I gathered input from staff for use in problem solving.
• Asked the right questions to size up or evaluate situations.
• Collected relevant information and data.
• I determined what facts were relevant.
• I inferred important trends from data.
• I got accurate information about what went wrong.
• I accurately evaluated the implications of new information or events.

• I clearly documented the decision-making process, including the evaluation criteria, the scores or rankings of each solution, and the reasons for selecting the chosen option.
• I created a table or chart to compare the solutions side-by-side across all evaluation criteria.
• I evaluated alternative courses of action.
• I balanced the needs of different people in a solution to a problem.
• I evaluated whether the necessary resources (budget, personnel, time, technology) are available to implement each solution.
• I acknowledged the unique viewpoints and perspectives of other team members that led to more innovative and comprehensive solutions.
• I am open to the suggestions of others when working on a problem.
• I have the ability to compare "best practice" performance to current situation and affect improvements.
• I selected the solution that best addressed the problem's objectives, aligned with business priorities, and was feasible to implement.
• I met the needs of different constituents in the solution of a problem.

• I was comfortable with uncertainty and could work effectively even when all the information was not yet available.
• I was smooth and seamless in transitions between different ideas and approaches, avoiding getting stuck in one line of thinking.
• I effectively used a variety of problem-solving/analytical approaches to address challenges within the area.
• I was a versatile problem-solver with a wide range of tools and techniques at their disposal to apply them appropriately to different situations.
• I possessed a broad skill set and toolkit to address different challenges effectively.
• I demonstrated flexibility in problem-solving with a diverse array of methods and resources suited to various scenarios.
• I adapted to different problems by applying a wide range of strategies and techniques.
• I quickly adapted and changed course as new information emerged or the situation evolved.
• I modified approaches and solutions to fit changing circumstances or unexpected obstacles.
• I utilize a variety of approaches and tools to tackle issues in various contexts.

• I analyzed the potential success of proposed solutions.
• I weighed the pros and cons of proposed solutions.
• I solved problems with multiple criteria that need to be met.
• I solved problems that require several different criteria or constraints.
• I solved problems that have difficult or conflicting constraints.
• I assessed whether the proposed solutions were practical and achievable.
• I analyzed both the potential risks and benefits associated with each proposed solution.
• I assessed the extent to which proposed solutions would lead to success.

• I facilitated rapid development and exchange of ideas.
• I created an environment where team members felt free to share their thoughts and ideas without fear of criticism.
• I allowed team members to build on each other's ideas, leading to the development of more refined and robust solutions.
• I generated a wide range of possible solutions.
• I chose a diverse group with relevant expertise and perspectives for a brainstorming session.
• I generated alternative solutions to problems and challenges.
• I valued the diversity of thought that could uncover unique angles and approaches that might not emerge in a more homogeneous group.
• I identified and assess all potential responses to a problem.
• I strengthened team cohesion and communication to facilitate effective brainstorming sessions.
• I used a structured process to evaluate ideas generated from a brainstorming session based on their feasibility, cost, potential impact, and alignment with business goals.
• I brought together individuals with different backgrounds, skills, and viewpoints, brainstorming harnesses a wide range of insights.

• I used charting tools to identify patterns in data.
• I solved problems using logic and insight.
• I analyzed the information available, considers alternatives, made the best choice available.
• I made judgments based upon relevant information.
• I used tools like Gantt charts and resource calendars can help visualize and manage solutions.

• I used creative thinking to develop new solutions to problems.
• I developed innovative solutions to problems.
• I found creative ways to get things done with limited resources.
• I developed innovative solutions to problems.
• I developed creative solutions.
• I identified fresh approaches and shows a willingness to question traditional assumptions.
• I am effective in developing innovative products and services.
• I generated innovative and practical ideas and approaches.
• Developed innovative solutions to problems.

• I decided which alternative solutions would have the greatest chance of success.
• I used a consistent method to evaluate each potential solution against the defined criteria.
• I compared the proposed solutions against each other and against any existing solutions to determine which one was likely to yield the best results.
• Compared analogous situations transferring insights to new situations.
• I analyzed alternatives and select a course of action.
• I evaluated potential solutions based on cost, feasability, and probability of success.
• I conducted a cost-benefit analysis for each solution to determine its financial viability and potential return on investment.
• I determined the impact of recommended solutions.
• I selected the solution best aligned with the department's goals.
• I identified potential courses of action.

• I assigned individuals the responsibility for completing separate phases of the implementation.
• I developed and implemented clear guidelines and protocols for handling tasks.
• I implemented actions as planned to address the problems.
• I established a timeline for implementation and organized the needed supplies and equipment.
• I developed a schedule and gathered the necessary materials and tools.
• I created a project plan to implement the solution and collects all required resources.
• I implemented solutions and evaluates results.
• I implemented effective solutions to critical problems.
• I set realistic deadlines for each action step and for the overall completion of the solution.
• I implemented solutions to solve the problem.

• I identified and analyzed potential risks in advance.
• I took preventative action to address issues before they became difficult to manage.
• I routinely checked and maintained equipment, systems, or processes to catch any signs of wear or inefficiency before they turned into bigger issues.
• I anticipated potential problems dealing with them in advance.
• I invested in training and development programs to equip team members with the skills and knowledge they needed to identify and solve problems effectively.
• I ensured that team members had the necessary training and were informed about best practices and procedures.
• I fostered a willingness to experiment and try new things, even if there was a risk of failure.
• I encouraged team members to suggest ways to enhance efficiency, reduce waste, and prevent potential problems.

• I identified all stakeholders who needed to be kept informed about the action plan and its progress.
• I established the sequence of tasks, taking into account dependencies.
• I established clear, measurable goals that the action plan aimed to achieve.
• I identified and assembled the necessary resources (e.g., budget, tools, equipment, personnel) required to implement the action plan.
• I set up clear communication (e.g., regular meetings, email updates, project management software) to keep employees updated of action plans.
• I planned the order of actions and considered any interdependent steps.
• I determined the order in which the action steps needed to be completed including steps that were dependent on others.
• I clearly communicated the action plan to all employees, including team members, management, and other affected parties.
• I ensured that team members stayed on track to implementing the solution and addressed any issues that arose.
• I created a timeline for completing the action steps including deadlines for each task and milestones to be achieved.

• I optimized resource utilization, reducing waste and maximizing efficacy of the solutions implemented.
• I maximized the return on investment in problem-solving efforts by using resources wisely.
• I ensured that the right resources were available when and where they were needed, speeding up the problem-solving process.
• I strategically distributed resources (people/time/money) to maximize chances of solving the problem efficiently and effectively.
• I assigned the right people with the right skills to the right tasks taking into account experience, expertise, and availability.
• I identified the specific resources required to tackle different aspects of a problem and then assigned the resources where they had the greatest impact.
• I established realistic budgets consistent with strategic objectives
• I prioritized which problems to address issues based on their potential impact on the business.
• I allocated resources strategically to areas with higher risk potential.
• I ensured that critical aspects of the solution to the problem were well-supported and less likely to encounter issues.

• I gathered relevant data to track the solution's performance and identified any trends or patterns.
• I used data analytics to identify patterns and trends that indicated emerging issues.
• I measured the solution's impact on the desired outcomes and identified any deviations from the expected performance.
• I created systems for gathering and acting on feedback from employees, customers, and stakeholders.
• I provided a comprehensive assessment of the solution's overall effectiveness, efficiency, and impact, often including both quantitative and qualitative data.
• I implemented the ongoing tracking of key metrics and indicators to ensure the solution continued to perform as expected.
• I linked process improvement and results improvement
• I selected operating indicators to track organizational performance over time and communicate current status to the organization
• I conducted ongoing monitoring and follow-up to ensure the solution's continued success and to catch any unintended consequences.
• I continuously monitored performance after implementing a solution to ensure it remained effective.

• I remained calm and composed under pressure to think clearly and responded appropriately to unforeseen challenges.
• I leveraged available resources efficiently and was quick to find alternative solutions when obstacles occurred.
• I reacted to problems as they arose.
• I reacted to unforeseen consequences of implemented solutions to problems.
• I was able to respond swiftly to keep the problem-solving process moving forward without unnecessary delays.
• I regularly assessed the situation and the effectiveness of solutions.
• I was flexible and willing to adjust my approach when new information or changes in the environment arose.
• I was flexible and adjusted the solution as needed based on the monitoring data and feedback received.

• I engaged employees in the decision-making process to ensure their support before introducing a solution to a major problem.
• I encouraged the sharing of information, concerns, and ideas to prevent problems from being overlooked.
• I secured the employees' agreement and commitment prior to implementing changes to prevent resistance.
• I got buy-in from constituents before implementing solutions.
• I involved team members in discussions and planning to gain their endorsement before rolling out a new solution.
• I involved team members in conversations about the problem to improve communication and teamwork, which helps in finding and applying the best solutions.
• I worked cooperatively with others to solve problems.
• I involved the department in the problem-solving process to foster a sense of collective responsibility and investment in the outcome.

• I maintained a strong and determined attitude in the face of difficulties.
• Assumed new and difficult challenges and manage them as opportunities.
• I kept a positive outlook and perseveres through challenges.
• I worked diligently until the problem is solved.
• I remained resilient and motivated when encountering challenges or setbacks.
• I bounced back from setbacks and learned from failures, adapting and adjusting approaches as needed.
• I demonstrated unwavering persistence even when faced with setbacks.
• I stayed positive and driven despite obstacles.
• I worked extra as needed to find the best solution to a problem.