Problem Solving - Performance Management Assessment Sample #4





Performance Management System:

Performance Assessments that include Problem Solving:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
Limiting Feature: This assessment example features a limit on responses at the extreme ends of the scale. For this example, you are limited to selecting a response of "Exceptional" to no more than 5 items and a response of "Unsatisfactory" to no more than 5 items.
Instructions:

This performance appraisal program is designed to provide a standardized method to:
  1. Provide an objective evaluation of an employee's performance and to share this feedback with the employee
  2. Assist in determining the true development needs of the employee and actions that should be taken to improve their job performance.
  3. This form is intended to ensure fair and equitable salary management. Please note that this review is one of several factors considered in salary decisions.

Employee Input

Please provide brief answers to the questions below. Your feedback is vital to us. We aim to capture all your achievements during the performance review period. The details you enter will be part of your Performance Appraisal. If you need to include any additional printed sheets, please sign, date, and submit them to your Department Head. Additionally, if someone else should contribute to this review, kindly provide their name and contact details.


Part 1: Skills and Accomplishments

  1. Please provide a comprehensive list of your significant accomplishments and any special projects you contributed to during this evaluation period. Be sure to include:
    • The objectives and goals of each project.
    • Your specific role and contributions.
    • The outcomes or results achieved.
    • Any challenges you faced and how you overcame them.
    • The skills and knowledge you applied or developed.
    This information will help us recognize your efforts and understand the impact of your work.



  2. Please detail any professional development activities you have engaged in, such as
    college courses, additional training, seminars, and trade magazine readings.



  3. What do you consider your greatest strengths in your current job?



  4. Which areas of your performance at the company do you feel need improvement?


Part 2: Job Competencies

Rating Scale:

ExceptionalPerformance consistently surpasses job requirements. Both the quality of your work and the manner in which you achieve it far exceed the standards and expectations for your position. You demonstrate exceptional competence and productivity. This high level of performance is evident throughout the year and across all critical aspects of your role.
SatisfactoryThe employee consistently shows satisfactory performance and effectively completes assigned tasks. They are fully competent in their role and perform their duties adequately. However, they may require some direction or supervision.
UnsatisfactoryThe employee consistently falls short of the performance standards expected for this role in nearly all key areas. The quality and manner of their work are below company standards and deemed unacceptable. Without significant and immediate improvement, this rating should prompt the employee to reflect on the suitability of their continued employment.


Your assessment is limited in the number of ratings that you can give as Exceptional or as Unsatisfactory. This form will limit the number of items that you can rate at the extreme ends of the scale. Once you have reached the limit, the computer will prevent you from selecting any more of that rating.
Rating Limit: Please note: You are limited to no more than 5 responses of "Exceptional" and 5 responses of "Unsatisfactory". Once you check the 5th item with that response, the remaining unchecked options will be removed.

Problem Solving

Unsatisfactory Satisfactory Exceptional
  1. Skilled at quickly diagnosing issues, identifying root causes, and developing and implementing effective solutions in the workplace.
  1. Ability to develop innovative solutions to problems.
  1. Identifies fresh approaches and shows a willingness to question traditional assumptions.

Adaptability

Unsatisfactory Satisfactory Exceptional
  1. Adjusts plans to meet new situations.
  1. Able to step in and help co-workers when needed.
  1. Is proactive and takes steps to prepare for changes in the workplace.

Emotional Intelligence

Unsatisfactory Satisfactory Exceptional
  1. Is able to manage their own emotions.
  1. Accurately perceives the emotional reactions of others.
  1. Helps to make decisions and solve problems using knowledge about how others will react in certain situations.

Supervisory Skills

Unsatisfactory Satisfactory Exceptional
  1. Conducts regular progress meetings to ensure adherence to the schedule.
  1. Facilitates conversations where each person can be heard.
  1. Instructs employees on the safest way to perform tasks.

Analytical

Unsatisfactory Satisfactory Exceptional
  1. Asks the "right" questions to size up or evaluate situations.
  1. Analyzes issues and reduces them to their component parts.
  1. Implements data validation techniques and methods.

Change Management

Unsatisfactory Satisfactory Exceptional
  1. Develops plans for following through on the changes.
  1. Facilitates change with minimal resistance.
  1. Is an inspiration for others to accept the recent changes.

Technical

Unsatisfactory Satisfactory Exceptional
  1. Willingly shares information and expertise; sought out as resource by others
  1. Knows how to produce high quality products/work.
  1. Willingly shares his/her technical expertise; sought out as resource by others

Partnering/Networking

Unsatisfactory Satisfactory Exceptional
  1. Engages in cross-functional activities by collaborating across boundaries.
  1. Seeks an understanding of diverse functions within the Company.
  1. Identifies partnerships with overseas companies to expand market opportunities.

Planning

Unsatisfactory Satisfactory Exceptional
  1. Reduces uncertainty in the department through clear planning and schedules.
  1. Has developed an effective strategic plan.
  1. Prioritizes tasks based on urgency/need.


Part 3: Individual Productivity and/or SMART Goals

First Quarter Project


Third Quarter Project


Part 4: Team Productivity and/or SMART Goals

First Quarter Project


Third Quarter Project