Communicates Corporate initiatives in a relevant and actionable manner to employees within his/her organization.
Communicates the vision of the organization to all employees
Communicates to employees how their jobs/ works/ goals relate to organizational goals
Supports communication systems recently implemented.
Writes appropriately within organizational guidelines and values.
Communicating with Others
Accurately attends to/understands ideas which are exchanged.
An effective listener who is responsive to information needs.
Communicate effectively with colleagues and customers
Communicate well
Communicates company/market changes to appropriate team members in a timely manner
Communicates effectively with all levels of the organization.
Considers the audience in how the communication is presented.
Effectively and regularly communicates regarding issues that are critical to the team
Shares important information with others.
Informs others about changes or developments in plans and goals.
Keeps open and regular communication with others.
Explains complex concepts clearly, using terms/style appropriate for the audience
Let people know what is expected of them
Effective in communicating thoughts and feelings to others.
Shares concepts and ideas with others.
Is visible and approachable.
My Supervisor
Conducts regular performance feedback discussions with individuals and teams
Informs supervisor about progress made on goals and objectives.
Understanding
Asks follow-up questions as needed.
Checks for understanding throughout conversations or group presentations/discussions
Clarifies words or statements to gain better understanding of the message.
Communicates a clear understanding of the subject at hand.
Communicates goals of project, resources required, resources available, etc. to team
Delivers clear and concise instructions.
Demonstrates clear verbal and written communication skills
Explains issues logically, breaking down complex issues into manageable pieces of information
Makes the complex simple.
Able to understand the core issues of the conversation.
Reviews any "action steps" resulting from meetings or conversations before concluding to ensure clarity and that plans will be executed
Consistently speaks clearly.
Summarizes or paraphrases the current question to confirm understanding.
Able to clarify complex or technical information.
Coaching and Developing
Coaches others and provides feedback on the use of different oral communication styles for different audiences
Coaches others on their written communication skills
Writes complete and developmentally-oriented performance appraisals with clear goals, using SMART criteria
Leadership
Communicates effectively with management, both upward and downward.
Communicates progress on business goals to team and upper management
Communications with college leadership
Communications with department leadership
Has the confidence to communicate effectively to all levels (from CEO down) of the organization, external customers, suppliers, as well as the senior counsel of other companies.
Effective Methods
Chooses the communication medium (ie. email, voice mail, memo, project document) that reflects the needs of the content. (ie. urgency, confidentiality, content scope)
Delivers effective presentations.
Delivers effective public presentations.
Uses correct spelling, grammar and punctuation.
Is an effective communicator
Maintains good contact with others when speaking.
Tailors oral communications to the intended audience.
Tailors writing to the intended audience.
Takes steps to prevent interruptions when important issues are being discussed
Uses effective non-verbal communication (e.g., eye contact, nodding, gestures, etc.)
Able to use multiple methods of communication.
Impactful
Able to demonstrate persuasiveness in pursuit of objectives.
Able to effectively prepare and deliver presentations influentially.
Conveys priorities with right sense of urgency and importance.
Delivers influential presentations.
Delivers messages with energy, enthusiasm, and conviction.
Delivers messages with personal energy, enthusiasm, and conviction.
Uses ideas and perspectives to persuade others.
Demonstrates persuasiveness in pursuit of objectives.
Effectively prepares and delivers presentations influentially.
Inspires others to take action based on his/her communications
Is an effective and motivating communicator.
Gives clear and convincing presentations.
Persuasive and articulate when communicating.
Speaks clearly, fluently, and in a compelling manner to both individuals and groups.
Listening
Listen and understand
Listening to your side in employer/employee disputes
Listens actively & speaks clearly and directly.
Listens attentively and without interrupting to team members and customers
Listens carefully.
Listens effectively.
Listens to others' points of view with an open mind
Listens well
Acknowledges an understanding of what the other person is saying.
Takes time to listen to you
Uses active listening techniques (e.g., paraphrasing, reflecting, open-ended questions) to ensure successful communication
Relevancy
Addresses issues of key importance to stakeholders.
Explains reasons behind decisions and actions.
Focuses communications on the relevant key issues.
Receives and answers questions - on the spot. S/he has a willingness to address the tough questions.
Professional
Able to deliver presentations.
Can effectively deliver presentations.
Comes across as comfortable and effective as a public speaker
Delivers difficult messages to co-workers in an appropriate manner
Delivers well-prepared, informed, poised and succinct presentations.
Effectively delivers presentations to teams, large groups, and diverse audiences
Prepares and delivers presentations.
Prepares effective external communications, using basic familiarity of legal requirements and limitations
Present their message with professionalism
Uses software, graphics, or other aids to clarify complex or technical reports.
Accuracy and Clarity
Communicates clearly and concisely in writing (e.g., professional correspondence is well-organized, to the point, and uses correct spelling, punctuation, and grammar)
Communicates project information accurately and clearly.
Conveys ideas confidently and succinctly.
Delivers information in a clear, concise, and logical manner.
Expresses ideas clearly and concisely to individuals and groups, in both formal and informal settings
Presents information in a clear and logical format.
Organizes ideas clearly.
Presents clear and persuasive information in reports.
Responds to questions with accurate and complete answers
Writes in a clear and concise manner, using appropriate grammar, style, and language for the reader.
Writes in a concise and organized manner.
Reports are clear and persuasive.
Presents issues, ideas, and strategy concisely and clearly.
Self Control
Deals with difficult situations calmly and confidently.
Delivers difficult/sensitive messages to co-workers in an appropriate manner