Integrity |
- Fosters a high standard of ethics and integrity.
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- Follows tasks to completion.
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- Establishes relationships of trust, honesty, fairness, and integrity.
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- Demonstrates sincerity in actions with others.
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- Demonstrates honesty and truthfulness at all times.
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Communication Skills |
- Asks follow-up questions as needed.
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- Listens to others' points of view with an open mind
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- An effective listener who is responsive to information needs.
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- Able to deliver presentations.
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- Is an effective communicator
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Flexibility |
- Can handle changes without complaining.
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- Able to adapt to new situations.
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- Adapts to circumstances as needed.
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- Adapts to new organizational structures, policies, or procedures.
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- Works effectively during periods of change.
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Bias for Action |
- Motivates others to achieve or exceed goals
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- Completes a large volume of work.
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- Completes work on time
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- Displays high energy and enthusiasm on consistent basis.
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- Projects a "can-do" attitude when interfacing with peers, subordinates and customers(especially during difficult and challenging times).
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Emotional Intelligence |
- Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
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- Is able to express themselves clearly.
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- Accurately perceives the emotional reactions of others.
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- Is able to manage their own emotions.
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- Is able to control their own emotions.
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Managing Performance |
- Obtains commitment from employees regarding completion of tasks.
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- Makes sure commitments are understood and met.
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- Is consistent in disciplinary/corrective actions.
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- Measures performance against goals and objectives.
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- Sets and maintains high standards for self and others.
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Analytical |
- Asks the "right" questions to size up or evaluate situations.
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- Actively seeks constructive feedback from others.
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- Analyzes data and information from several sources and arrives at logical conclusions.
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- Uses appropriate techniques to solve problems.
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- Can effectively interpret and analyze data.
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Goals |
- Sets high expectations and goals; encourages others to support the organization.
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- Achieves goals.
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- Conducts timely follow-up; keeps others informed on a need to know basis.
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- Goal Setting
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- Achieves established goals.
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Technology Use/Management |
- Identifies gaps between actual and needed technical competencies and provides recommendations for required training.
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- Proficient in the use of technical systems and processes.
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- Applies complex rules and regulations to maintain optimal system performance.
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- Uses technology in decision making and problem solving.
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- Understands and is committed to implementing new technologies.
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Objectives |
- Sets long-term and short-term goals.
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- Consistently provides me with timely feedback for improving my performance.
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- Encourages me to take on greater responsibility.
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- Works toward achieving established goals and objectives.
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- Communicates goals and objectives to employees.
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Negotiation |
- Is able to decline bad ideas to avoid making poor decisions.
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- Influences others through rational argument and persuasion.
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- Able to say "no" when necessary to effectively execute business strategy and meet long-term objectives.
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- Resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
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- Able to say "no" when it is essential to maintaining quality and high standards.
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Strategic Focus |
- Communicates goals and objectives to employees.
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- Sustains or achieves a competitive advantage for the organization by analyzing the best practices and lessons learned from other organizations.
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- Looks for opportunities to enhance contributions to the bottom line.
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- Understands their role within the organization.
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- Monitors performance of each market within the Area, utilizing reports to ensure sales growth, cost management, and profitability targets are met.
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Organizational Fluency |
- Is aware of other organizational cultures to compare/contrast with the current organizational culture.
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- Able to use corporate politics to advance department objectives.
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- Effective in communicating with others within the organization.
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- Able to explain departmental policies and procedures to others.
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- Adept at navigating within the culture of the department.
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