Quality - Comments

Definition: Quality is a fundamental aspect of businesses providing services or making products. It is achieved through employees' dedication to high standards, guided by exemplary leaders. It stems from creative initiatives and meticulous implementation of procedures and protocols. Prompt issue resolution is crucial to maintaining quality.

Survey Questionnaires measuring Quality:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

The statements below can be used in your self-assessment (self-feedback) or performance appraisal as examples to demonstrate your "Quality skills". Having Quality skills means being dedicated to uphold high standards, guided by leaders who exemplify and are devoted to excellence. Achieving excellence stems from innovative initiatives and precise execution of procedures and protocols. Promptly addressing issues helps avoid quality problems.

High Standards

I ensured high consistency across batches or production runs.
I ensured the hiring of employees who are dedicated to delivering exceptional quality in every aspect of their work.
I ensured the hiring of employees that have a quality focus.
I created a culture of quality standards in the workplace.
I made sure cleanliness standards were met to reduce the possibility of contamination.
I do not accept inferior quality performance.
I do not accept inferior quality products.
I strove to produce the highest quality work products.
I promoted acceptance of high quality standards.

Role Model

I positively influenced others to strive to attain high quality standards.
I promoted an environment that fosters quality and safety.
I promoted quality improvement practices in the department.
I adopted and implemented best practices when it comes to quality procedures.
I recognized my role in promoting quality and safety in the workplace.
I was a role model for quality practices and standards.

Committed

I always strove to produce the highest quality work products.
I was committed to the improvement of the quality of services and products.
I demonstrated a strong commitment to achieving quality goals.
I required superior quality performance.
I required superior quality products.

Creative

I developed measures of the success of quality initiatives.
I created quality initiatives to be implemented organization-wide.
I developed specific quality standards/goals to be met within a specified timeframe.
I was innovative and creative in response to issues involving quality of the products.
I developed and maintains quality control checklists for the manufacturing department.
I developed processes to enhance quality standards.
I designed effective quality control systems.
I created quality improvement programs and processes.
I developed a quality manual to assist in troubleshooting issues and documenting the quality management system.

Meticulous

I viewed quality issues as a system failure rather than an individual failure.
I systematically and thoroughly inspected products for consistency in meeting specifications.
I verified that operators had the necessary equipment and supplies to ensure high quality.
I regularly measured product specifications to ensure uniformity and quality control.
I verified the correct materials were used in the installation.

Policies/Procedures

I understood and used established quality procedures/controls.
I established timeframes for achieving suitable quality levels.
I successfully implemented quality controls within the department.
I created effective policies regarding quality of services and products.
I maintained detailed instructions to ensure consistency and quality in the production line.

Preventative

I identified appropriate sources of quality standards.
I was able to anticipate quality issues and take preventative actions.
I identified strategies and their associated risks to improve quality.
I followed preventive measures.

Responsive

I quickly addressed changes in quality of the products.
I adopted, integrated, and disseminated quality guidelines and standards.
I set benchmarks for quality improvements.
I quickly identified critical issues impacting quality.
I implemented appropriate training to maintain high quality standards.
I addressed barriers to successfully implementing quality standards.
I investigated critical incidents that impact quality.

Leadership

I encouraged employees to produce the best quality products.
I held employees accountable for my quality of work.
I led the department in quality improvement initiatives.
I encouraged others to achieve high quality standards.
I engaged and leads staff in implementation of new quality procedures.
I encouraged others to produce the highest quality work products.
I influenced others to achieve high quality standards.

Competent

I adjusted processes or procedures to improve quality results.
I implemented quality control feedback loops to enhance services and products.
I evaluated and improved the quality of services and products.
I implemented standardized and data driven quality processes/procedures.

Analytical

I reflected on what is working and what could be improved.
I was able to identify quality issues critical to the organization.
I competently and accurately analyzed quality measures.
I analyzed quality improvement plans and initiatives.
I assessed strengths and weaknesses of various quality initiatives.
I analyzed what occurred and re-adjusts accordingly when goals are not met.

Facilitates

I effectively worked with Quality Control (QC) engineers.
I effectively coordinated with other departments to improve quality.
I assisted quality control inspectors.
I provided advice and guidance to team members on improving quality controls.

Timely

I corrected issues in a timely manner.
I provided regular and timely feedback on quality levels.
I consistently provided timely, accurate, and reliable information on quality measures.
I pursued preventive measures and correction of QC issues in a timely manner.

Communication

I presented quality information and data in an easy to understand format.
I communicated quality standards that are easily by employees.
I communicated with team members regarding best quality practices.
I communicated quality standards clearly.

Flexible

I proposed a variety of solutions to address quality needs.
I was flexible in addressing issues related to quality.