Quality |
- Reflects on what is working and what could be improved.
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- Encourages employees to produce the best quality products.
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- Holds employees accountable for their quality of work.
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- Encourages others to achieve high quality standards.
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- Analyze what occurred and re-adjusts accordingly when goals are not met.
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What are your suggestions for how can make improvements in Quality?
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Initiative |
- Takes action without being asked.
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- Goes above and beyond the stated goals.
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- Prepares for unexpected contingencies.
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- Takes decisive action to address problems, following up with relevant team members and coaching them on how to improve.
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- Coach others to foster an environment which can adapt quickly and willingly to rapid change.
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What are your suggestions for how can make improvements in Initiative?
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Creativity |
- Inspires creativity in their team.
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- Is creative and inspirational.
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- Conceives, implements and evaluates ideas.
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- Is creative.
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- Adds value to the department/organization.
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What are your suggestions for how can make improvements in Creativity?
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Action |
- Effectively makes decisions
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- Is not afraid to take corrective action when necessary.
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- Makes effective decisions, even when under pressure.
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- Works quickly when faced with difficult problems.
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- Gets the job done.
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What are your suggestions for how can make improvements in Action?
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Managing Performance |
- Obtains commitment from employees regarding completion of tasks.
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- Sets specific and measurable goals for others and follows through to completion.
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- Provides employees with necessary resources to accomplish their goals.
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- Measures performance against goals and objectives.
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- Sets and maintains high standards for self and others.
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What are your suggestions for how can make improvements in Managing Performance?
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Analytical |
- Analyzes data and information from several sources and arrives at logical conclusions.
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- Actively seeks constructive feedback from others.
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- Identifies the root cause of a problem.
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- Can effectively interpret and analyze data.
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- Uses appropriate techniques to solve problems.
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What are your suggestions for how can make improvements in Analytical?
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Juggling Multiple Responsibilities |
- Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
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- Can multi-task while performing all of their other responsibilities and activities.
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- Assesses current capabilities before committing to new requests from customers.
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- Observes, analyzes, and responds to merchandise needs while serving customers and accomplishing operational tasks.
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- Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
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What are your suggestions for how can make improvements in Juggling Multiple Responsibilities?
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Excellence |
- Demonstrates the functional or technical skills necessary to do their job.
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- Demonstrates the analytical skills to do their job.
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- Keeps themselves and others focused on constant improvement.
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- Produces high quality work.
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- Takes a lot of pride in their work.
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What are your suggestions for how can make improvements in Excellence?
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Customer Focus |
- Ensures all customer commitments and requirements are met or exceeded.
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- Develops strong customer relationships.
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- ...friendliness and courtesy
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- Considers customers point of view when making decisions.
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- Does not hesitate to address customer concerns or complaints.
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What are your suggestions for how can make improvements in Customer Focus?
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Empowering Others |
- Allows individuals to be responsible for their decisions.
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- Encourages employees to solve problems on their own.
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- Provides support and resources needed to accomplish goals.
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- Avoids micromanaging their employees.
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- Distributes the workload to subordinates.
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What are your suggestions for how can make improvements in Empowering Others?
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Conflict Management |
- Identifies and takes steps to prevent potential confrontations.
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- Deals effectively with employee grievances.
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- Assists team members by helping them see the other point of view.
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- Clearly expresses expectations to others.
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- Discusses conflict situations with supervisor.
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What are your suggestions for how can make improvements in Conflict Management?
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Teamwork |
- Act as an effective team player
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- Encourages others to share ideas to develop team cohesion
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- Communicates a clear message that teamwork and collaboration are expected.
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- Creates a climate that encourages team participation.
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- Coaches team members to work toward a common goal.
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What are your suggestions for how can make improvements in Teamwork?
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