HR-Survey > 360-Degree Feedback > Competency Model

Quality - 360 Degree Feedback Survey Sample #7





360 Feedback Survey

Questionnaires Measuring Quality:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

Sample Result Document:
Sample Results
In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Quality

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Engages and leads staff in implementation of new quality procedures.
  1. Regularly measures product specifications to ensure uniformity and quality control.
  1. Creates effective policies regarding quality of services and products.
  1. Ensures the hiring of employees who are dedicated to delivering exceptional quality in every aspect of their work.
  1. Identifies strategies and their associated risks to improve quality.
If [Participant Name] were to make improvements in Quality, what are your suggestions for how he/she can improve this?

Juggling Multiple Responsibilities

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Prioritizes tasks for efficiency.
  1. Ensures that assignments are prioritized according to the needs of the department/company.
  1. Observes, analyzes, and responds to merchandise needs while serving customers and accomplishing operational tasks.
  1. Keeps track of multiple assignments and deadlines.
  1. Assesses current capabilities before committing to new requests from customers.
If [Participant Name] were to make improvements in Juggling Multiple Responsibilities, what are your suggestions for how he/she can improve this?

Objectives

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Works toward achieving established goals and objectives.
  1. Ability to establish realistic goals.
  1. Able to organize work.
  1. Establishes goals and objectives.
  1. Assures [Company] principles are understood, employed & pursued.
If [Participant Name] were to make improvements in Objectives, what are your suggestions for how he/she can improve this?

Customer Focus

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Prioritizes customer issues to tackle the most pressing needs first.
  1. Creates customized solutions for the customer.
  1. Prioritizes the needs and preferences of the customer.
  1. Puts customer's needs first.
  1. Is above average in addressing the needs of the customers.
If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Recognition

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Is sincerely interested in the suggestions of co-workers
  1. Recognizes individuals for a specific outstanding achievement.
  1. Finds opportunities to recognize others.
  1. Readily shares credit and gives others opportunity for visibility.
  1. Lets employees know when they have done well
If [Participant Name] were to make improvements in Recognition, what are your suggestions for how he/she can improve this?

Fiscal Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Ensures others follow the correct rules and regulations on fiscal matters.
  1. Effective in using Company's resources.
  1. Develops budgets and plans for various programs and initiatives.
  1. Develops of the department's annual budget.
  1. Provides budgeting and accounting support to the Company.
If [Participant Name] were to make improvements in Fiscal Management, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.