HR-Survey > 360-Degree Feedback > Competency Model

Quality - 360 Degree Feedback Survey Sample #7





360 Feedback Survey

Questionnaires Measuring Quality:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

Sample Result Document:
Sample Results
In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Quality

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Ensures high consistency across batches or production runs.
  1. Views quality issues as a system failure rather than an individual failure.
  1. Investigates critical incidents that impact quality.
  1. Effectively coordinates with other departments to improve quality.
  1. Presents quality information and data in an easy to understand format.
If [Participant Name] were to make improvements in Quality, what are your suggestions for how he/she can improve this?

Juggling Multiple Responsibilities

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Can multitask while performing all of their other responsibilities and activities.
  1. Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
  1. Spends the most time and effort on critical tasks first.
  1. Determines which tasks are critical and which tasks are optional.
  1. Switches attention to more urgent tasks when necessary.
If [Participant Name] were to make improvements in Juggling Multiple Responsibilities, what are your suggestions for how he/she can improve this?

Objectives

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Able to organize work.
  1. Communicates goals and objectives to employees.
  1. Effectively organizes resources and plans
  1. Ability to establish realistic goals.
  1. Consistently provides me with timely feedback for improving my performance.
If [Participant Name] were to make improvements in Objectives, what are your suggestions for how he/she can improve this?

Customer Focus

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Is aware of what the customer wants to receive.
  1. Adapts to changing customer needs.
  1. Provides a high level of service to customers.
  1. Looks for opportunities that have a positive impact on customers.
  1. Consistently models positive customer service attitudes.
If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Recognition

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Lets employees know when they have done well
  1. Recognizes individuals for a specific outstanding achievement.
  1. Readily shares credit and gives others opportunity for visibility.
  1. Makes people around them feel appreciated and valued.
  1. Is sincerely interested in the suggestions of co-workers
If [Participant Name] were to make improvements in Recognition, what are your suggestions for how he/she can improve this?

Fiscal Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Develops of the department's annual budget.
  1. Ensures others follow the correct rules and regulations on fiscal matters.
  1. Effective in using Company's resources.
  1. Monitors spending.
  1. Monitors expenses and verifies the need for items purchased.
If [Participant Name] were to make improvements in Fiscal Management, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.