Quality - 360 Degree Feedback Survey Sample #6

360-Degree Assessment Survey

Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Quality	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Holds employees accountable for their quality of work.
Establishes timeframes for achieving suitable quality levels.
Effectively works with Quality Control (QC) engineers.
Able to identify quality issues critical to the organization.
Influences others to achieve high quality standards.
Results Oriented	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Concentrates efforts on the most urgent needs.
Demonstrates the personal confidence to "stay the course," even when faced with difficulty
Stays focused on meeting the needs of customers.
Strives to achieve high volume of output.
Completes all assigned tasks.
Flexibility	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Swiftly adapts to changes, anticipates challenges and takes preemptive actions.
Promotes flexibility in approaches by encouraging employees to think outside the box and experiment with new methods and ideas.
Adapts processes and procedures in response to changes in the work environment.
Demonstrates flexibility in thoughts and actions.
Dedicated to evolving and enhancing business processes, which demonstrates flexibility.
Accountability	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Expects employees to accept the consequences of their actions.
Shows up for work on time.
Sets clear performance measures.
Lets supervisor know of any setbacks to the progress on achieving goals.
Accepts accountability for their actions and results.
Emotional Intelligence	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is attentive to emotional cues and interprets others' feelings correctly.
Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
Is able to control their own emotions.
Helps employees to resolve conflicts, communicate clearly, and work together to solve problems.
Is able to manage their own emotions.
Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Takes responsibility for things that go wrong
Delegate tasks effectively
Is ready to offer help
Keep staff informed about what is happening in the company
Sets an example for others to follow
Regulatory/Compliance	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Maintains a compliance data recordkeeping system.
Ensures the company meets legal requirements/standards regarding employees.
Reviews skill levels of employees in areas of policies and regulations to identify gaps where additional training is needed.
Develops and implements appropriate reporting channels.
Offers training to employees to ensure they comply with regulations.
Client Focus	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Identifies the core needs of the client.
Puts client's needs first.
Promptly responds to clients.
Understands the needs of the client.
Makes sure team members understand the issues faced by the client.
Coaching	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Coaches employees in how to strengthen knowledge and skills to improve work performance.
Provides clear, motivating, and constructive feedback.
Helps employees to understand responsibilities, authority, and expectations.
Meets regularly with employees to coach them on areas that will enhance their performance
Conducts regular performance appraisals and feedback.
Negotiation	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is an effective negotiator, fostering positive relationships and achieving good outcomes.
Understands the other person's needs, concerns, and motivations.
Is aware of and manages own emotions and understands the emotions of others which helps in navigating tense situations and in finding common ground.
Is flexible in responses.
Uses the motivations of each party to identify mutually advantageous solutions.
Company	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Follows existing procedures and processes.
Understands how decisions impact other business units beyond their immediate department of work group.
Expresses loyalty and dedication to [Company] in interactions with others.
Understands the "basics" as to how [Company] functions/operates.
Attends [Company] gatherings and social events.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
58. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
59. Additional comments, if any for [Participant Name Here]'s assessment.