Quality - 360 Degree Feedback Survey Sample #6

360-Degree Assessment Survey

Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

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Quality	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Ensures high consistency across batches or production runs.
Holds employees accountable for their quality of work.
Views quality issues as a system failure rather than an individual failure.
Promotes quality improvement practices in the department.
Solves quality control issues.
Results Oriented	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Achieves performance benchmarks.
Establishes clear performance standards and reinforces them through regular feedback.
Sets benchmarks and milestones to measure progress toward the objectives.
Reframes challenges as opportunities to innovate and improve performance.
Channels personal energy into motivating others toward shared goals.
Flexibility	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Expands productive capacity as demand for services increases.
Agile and versatile when responding to critical issues.
Willing to deviate from rigid plans and consider a variety of methods, ensuring the most effective solution is applied.
Is open to alternative ways to accomplish goals
Embraces change and is willing to pivot strategies based on new information.
Accountability	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Accepts personal responsibility for their actions.
Honors the commitments and promises made to customers/clients.
Tackles issues head on and finds solutions.
Handles sensitive information with discretion and confidentiality.
Welcomes the responsibility for meeting the broad range of needs of stakeholders and clients.
Emotional Intelligence	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Accurately perceives the emotional reactions of others.
Able to understand others' points of view.
Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
Is able to manage their own emotions.
Is attentive to emotional cues and interprets others' feelings correctly.
Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Ensures the department consistently achieves production targets on time.
Gives new assignments to employees to help them gain responsibilities.
Adjusts strategic plans based on shifts in market conditions, stakeholder needs, or internal capabilities.
Connects individual responsibilities to broader organizational objectives.
Helps the team stay focused by clearly communicating shifting priorities during times of uncertainty or transition.
Regulatory/Compliance	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Reviews anti-retaliation policies to ensure compliance with government standards.
Reviews transactions for potential misconduct.
Maintains historical records and documents as needed/required.
Is professional and courteous in interactions with auditors and regulators.
Documents the performance of compliance audits.
Client Focus	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Manages client accounts with high degree of competence.
Adapts to changes proposed by the client.
Ensures client commitments and requirements are met or exceeded
Is consistent in services provided to clients.
Sets an example for excellent client relations.
Coaching	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Starts coaching sessions with a review of the employee's successes to set a positive tone.
Shows employees where they need to develop
Asks questions to encourage deeper engagement and active participation, helping the employee uncover insights and solutions on their own.
Asks employees to define or explain their goals, strategies, and motivations.
Enables the proper workload balance for the employee to be able to effectively participate in coaching.
Negotiation	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Changes communication styles to meet the listener's needs.
Sets and maintains firm negotiating limits and boundaries.
Is resolute when stating priorities and non-negotiables.
Establishes good working relationships with others.
Understands the motivations of the other party.
Company	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Hires the right people in the right places.
Impresses upon others the important aspects of [Company].
Maintains buildings in excellent working condition.
Reinforces the company's mission and values in everyday decisions and communications.
Helps employee satisfaction by reminding employees of how their work contributes to the shared goals and long-term success of the company.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
58. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
59. Additional comments, if any for [Participant Name Here]'s assessment.