Quality - 360 Degree Feedback Survey Sample #6

360-Degree Assessment Survey

Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

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Quality	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Develops a quality manual to assist in troubleshooting issues and documenting the quality management system.
Investigates critical incidents that impact quality.
Develops measures of the success of quality initiatives.
Analyze what occurred and re-adjusts accordingly when goals are not met.
Understands and uses established quality procedures/controls.
Results Oriented	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Responds to changing events to maintain progress toward achieving results.
Creates measures of performance to track progress.
Flexible and willing to change the strategy to better achieve the objectives.
Completed work exceeds standards.
Has a positive attitude that encourages others to continue supporting the production goals.
Flexibility	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Encourages a culture of experimentation and innovation.
Demonstrates the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement.
Open to adapting thoughts, behaviors, and strategies in response to evolving situations and new information.
Responds to the various needs of other colleagues and departments.
Innovates skills and modifies behaviors to remain flexible in addressing important issues.
Accountability	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Commits to leading the initiatives to solving critical issues.
Welcomes the responsibility for meeting the broad range of needs of stakeholders and clients.
Lets supervisor know of any setbacks to the progress on achieving goals.
Requires employees to submit monthly reports of the work they performed.
Acts like an owner when they make decisions.
Emotional Intelligence	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
Is attentive to emotional cues and interprets others' feelings correctly.
Is able to control their own emotions.
Is able to manage their own emotions.
Helps employees to resolve conflicts, communicate clearly, and work together to solve problems.
Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is ready to offer help
Keep staff informed about what is happening in the company
Makes you feel enthusiastic about your work
Takes responsibility for things that go wrong
Delegate tasks effectively
Regulatory/Compliance	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Knows who to contact at various regulatory agencies if needed.
Ensures the company meets legal requirements/standards regarding employees.
Formulates compliance policies and procedures.
Ensures regulations are followed as required.
Tracks employee participation in development opportunities as required by industry regulations.
Client Focus	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Addresses client complaints immediately.
Satisfies client needs.
Has excellent communication with clients.
Anticipates potential obstacles to meeting client needs.
Identifies opportunities that will enhance the client's experience.
Coaching	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Addresses employee behavior problems effectively.
Provides clear, motivating, and constructive feedback.
Develops the skills and capabilities of others.
Conducts regular performance appraisals and feedback.
Coaches employees in how to strengthen knowledge and skills to improve work performance.
Negotiation	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Actively listens to conversations to be able to recall important details later.
Able to manage and resolve conflicts constructively.
Listens to all sides without bias and makes fair decisions.
Able to control their emotional responses and correctly gauge the emotions of others.
Aims for solutions that benefit both parties.
Company	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Attends [Company] gatherings and social events.
Understands the "basics" as to how [Company] functions/operates.
Understands how decisions impact other business units beyond their immediate department of work group.
Understands the use of [Company] products and services.
Follows existing procedures and processes.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
58. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
59. Additional comments, if any for [Participant Name Here]'s assessment.