Quality - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Quality:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers)
Survey 14 (4-point scale; N/A)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Effectively works with Quality Control (QC) engineers.
  1. Develops processes to enhance quality standards.
  1. Addresses barriers to successfully implementing quality standards.
  1. Able to create quality initiatives to be implemented organization-wide.
  1. Understands and uses established quality procedures/controls.


Results Oriented

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Always willing to help coworkers to keep productions levels high.
  1. Directs team in prioritizing daily work activities
  1. Plans the best course of action to achieve the goal.
  1. Determines the parts of the project that need completed first.
  1. Sets important goals for the department.


Flexibility

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Accommodates the needs of employees as best as possible when requests for time off are made.
  1. Demonstrates the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement.
  1. Is flexible in solving difficult problems.
  1. Responds effectively to changes in the market conditions.
  1. Willing to try new ideas.


Accountability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Tackles issues head on and finds solutions.
  1. Welcomes the responsibility for meeting the broad range of needs of stakeholders and clients.
  1. Handles sensitive information with discretion and confidentiality.
  1. Demonstrates a commitment to taking responsibility for actions.
  1. Exhibits good governance in their role as an executive.


Emotional Intelligence

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
  1. Is able to control their own emotions.
  1. Able to understand others' points of view.
  1. Is able to express themselves clearly.
  1. Accurately perceives the emotional reactions of others.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Takes responsibility for things that go wrong
  1. Makes you feel enthusiastic about your work
  1. Is ready to offer help
  1. Keep staff informed about what is happening in the company
  1. Delegate tasks effectively


Regulatory/Compliance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Offers training on various subjects to help ensure employees are aware of regulations.
  1. Develops strategies to comply with established regulations.
  1. Ensures appropriate followup for regulatory violations.
  1. Performs regular compliance audits.
  1. Establishes a governance body to monitor and guide the organization's activities.


Client Focus

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Creates innovative solutions to meet client needs.
  1. Creates an environment that enables clients to receive excellent service.
  1. Thoroughly understands the needs of the client.
  1. Ensures client commitments and requirements are met or exceeded
  1. Is committed to resolving client issues in a positive way.


Coaching

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Addresses employee behavior problems effectively.
  1. Develops the skills and capabilities of others.
  1. Conducts regular performance appraisals and feedback.
  1. Helps employees to understand responsibilities, authority, and expectations.
  1. Helps employees to maintain high personal standards.


Negotiation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Changes communication styles to meet the listener's needs.
  1. Listens to all sides without bias and makes fair decisions.
  1. Is aware of what problems need to be solved.
  1. Establishes a strong, cooperative atmosphere; defines expectations; and presents a well-structured agenda aligned with key priorities.
  1. Uses the motivations of each party to identify mutually advantageous solutions.


Company

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Understands the "basics" as to how [Company] functions/operates.
  1. Expresses loyalty and dedication to [Company] in interactions with others.
  1. Understands how decisions impact other business units beyond their immediate department of work group.
  1. Impresses upon others the important aspects of [Company].
  1. Understands the use of [Company] products and services.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.