Client Focus - 360 Degree Feedback Survey Sample #8

Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.



Please complete your response by .

Client Focus	Agree	Unsure	Disagree	N/A
Understands the needs of the client.
Satisfies client needs.
Effectively troubleshoots client issues.
Helps others in responding to client needs.
Creates documents that meet the client's specifications.
Customer Focus	Agree	Unsure	Disagree	N/A
Builds long term relationships with customers.
Anticipates resources needed to meet the customer needs.
Helps others in responding to customer needs.
Actively listens to concerns from customers.
...friendliness and courtesy
Continual Learning	Agree	Unsure	Disagree	N/A
Shares best practices with others and learns from others.
Is open to new ideas and concepts.
Sets relevant learning objectives and goals.
Builds on their strengths while addressing their weaknesses.
Pursues self-improvement through continual learning.
Management	Agree	Unsure	Disagree	N/A
Makes you feel enthusiastic about your work
Sets an example for others to follow
Takes responsibility for things that go wrong
Is ready to offer help
Keep staff informed about what is happening in the company
Initiative	Agree	Unsure	Disagree	N/A
Builds strong interpersonal relationships upon first meeting.
Does the right thing without being told.
Takes advantage of opportunities when they become available.
Looks to start work on new projects without waiting for direction from the manager.
Able to initiate work on projects independently without direct supervision.
Results Oriented	Agree	Unsure	Disagree	N/A
Demonstrates the personal confidence to "stay the course," even when faced with difficulty
Prioritizes goals to complete those in urgent need first.
Responds to changing events to maintain progress toward achieving results.
Explains the "whys" behind organizational objectives
Determines the proper order for completion of the tasks.
Interpersonal Skills	Agree	Unsure	Disagree	N/A
Promotes acceptance of diverse viewpoints from team members.
Gives constructive feedback on performance reviews.
Keeps commitments made with coworkers.
Is a committed and reliable partner.
Considers the other individual's point of view.
Developing Others	Agree	Unsure	Disagree	N/A
Encourages employees through recognition of positive changes in behavior.
Develops employees by offering and encouraging them to take on new or additional responsibilities.
Creates opportunities for professional development.
Sets performance objectives for subordinates that encourages development opportunities.
Supports the successes of other employees.
Teamwork	Agree	Unsure	Disagree	N/A
Encourages other team members to adopt new procedures.
Actively and openly participates in team meetings.
Encourages others to share ideas to develop team cohesion
Demonstrates an understanding of other team member's viewpoints.
Creates a culture that fosters and values collaboration.
Company	Agree	Unsure	Disagree	N/A
Understands the use of [Company] products and services.
Understands how decisions impact other business units beyond their immediate department of work group.
Attends [Company] gatherings and social events.
Understands the "basics" as to how [Company] functions/operates.
Expresses loyalty and dedication to [Company] in interactions with others.

51. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
52. Strengths
    
    
    
53. Areas for Development
    
    
    
54. Please give any final comments or suggestions for [Participant Name Here]'s assessment.