Client Focus - 360 Degree Feedback Survey Sample #5

360-Degree Assessment Survey

Dear Employee:

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the Closing Comments section. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

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Please ensure that your submission is made by .

Thank you for your participation in the survey.

Management Team

Client Focus	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Gives feedback to the client regularly.
Consistently meets client's needs.
Adapts to changes proposed by the client.
Views client satisfaction as an everyday priority.
Is pro-active in dealing with clients and addressing their needs.
Partnering/Networking	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Supports a partnering/networking culture.
Forges mutually beneficial relationships between individuals with diverse backgrounds.
Creates value within the Company by building networks.
Capitalizes on partnerships and networks to enhance the Company's bottom line.
Supports and encourages relationships that are created by diverse team members.
Professional Development	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Quickly acquire and apply new knowledge and skills when needed
Keep themselves up-to-date of technical/professional issues
Allows employees to fully participate in employee training and professional development.
Contributing fully to the extent of their skills
Encourages employees to take courses relevant to their job.
Cultural Awareness	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Is willing to include individuals with different cultural backgrounds on the team.
Functions effectively within various cultural contexts.
Is aware of differences in how individuals from other cultures greet one another.
Is open and honest in communications with individuals from other cultures.
Acknowledges their own biases in cultural interactions.
Project Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Inspires others to accomplish goals and objectives.
Regularly reviews project performance and goals.
Maintains costs and expenses within budget limits.
Works with customers and clients to assess their needs and define project parameters.
Responds quickly and appropriately to unforeseen problems.
Innovation	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Creates improved methods or solutions for meeting goals and objectives.
Encourages open communication to ensure that all proposals are considered.
Takes risks to advance important ideas.
Implements best practices within the department.
Challenges current procedures to develop other alternatives.
Managing Risk	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Is aware of the financial implications of certain risks.
Responds appropriately to unexplained or unanticipated events.
Rewards innovative experiments to try new ideas.
Seeks to retain the best and brightest employees.
Seeks to maintain the long-term viability of the Company.
Business Acumen	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Understands impacts of domestic & global market events & issues.
Asks the 'right' questions to size up or evaluate situations.
Understands our competitors and their strengths and weaknesses.
Identifies potential regulatory risks and strategies to mitigate them.
Understands consumer behaviors and how they may change in the future.
Fiscal Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Effective in using Company's resources.
Effectively manages appropriations, reporting, purchases, expenditures, payrolls, and staff.
Develops budgets and plans for various programs and initiatives.
Provides budgeting and accounting support to the Company.
Keeps excellent records for financial transparency.

46. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
47. Strengths
    
    
    
48. Areas for Development
    
    
    
49. Please give any final comments or suggestions for [Participant Name Here]'s assessment.