hr-survey.com

Client Focus - 360 Degree Feedback Survey Sample #5


Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Dear Employee:

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the Closing Comments section. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Please ensure that your submission is made by .

Thank you for your participation in the survey.

Management Team



Client Focus

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Looks for opportunities that have a positive impact on Clients.
  1. Satisfies client needs.
  1. Forms strong client relationships
  1. Ensures client commitments and requirements are met or exceeded
  1. Obtains feedback to ensure client needs are being met.


Partnering/Networking

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Creates the conditions for partnerships to grow and develop.
  1. Creates value within the Company by building networks.
  1. Builds alliances between departments and teams.
  1. Develops a sense of trust in subordinates so they can freely interact and share information with others.
  1. Maintains infrastructure to support partnerships and networks.


Professional Development

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Seeks opportunities for continuous learning.
  1. Allows employees to fully participate in employee training and professional development.
  1. Contributing fully to the extent of their skills
  1. Encourages employees to take courses relevant to their job.
  1. Quickly acquire and apply new knowledge and skills when needed


Cultural Awareness

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Encourages a work environment where individual differences are valued.
  1. Maintains an inclusive work environment that maximizes the talents of others in achieving goals.
  1. Respects others regardless of age, race, gender, nationality, or disability.
  1. Values the opinions of diverse groups and individual.
  1. Fosters a diverse workforce free from discrimination and harassment.


Project Management

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Anticipates potential problems and institutes controls and contingency plans to address them.
  1. Able to adjust project schedule as needed to accommodate unforeseen issues.
  1. Develops action items, workplans, timelines, and criteria for projects.
  1. Inspires others to accomplish goals and objectives.
  1. Defines project outcomes based on customer requirements.


Innovation

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Implements best practices within the department.
  1. Offers constructive improvements to existing systems.
  1. Suggests new ideas at meetings.
  1. Builds upon the ideas and solutions of others.
  1. Analyzes current procedures and identifies opportunities for improvement.


Managing Risk

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Effectively responds to critical situations to reduce potential for losses.
  1. Rewards innovative experiments to try new ideas.
  1. Works within constraints of the organization.
  1. Bases decisions on patterns found in fluid/changing information.
  1. Recognizes that small changes may snowball into major events.


Business Acumen

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Exhibits behavior that is consistent with the vision, mission, and core values of the organization
  1. Understands complex issues and problems.
  1. Asks the 'right' questions to size up or evaluate situations.
  1. Able to align resources to meet the business needs of the company.
  1. Considers impact of actions on other areas of the organization.


Fiscal Management

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Effective in using Company's resources.
  1. Ensures others follow the correct rules and regulations on fiscal matters.
  1. Keeps excellent records for financial transparency.
  1. Develops of the department's annual budget.
  1. Provides budgeting and accounting support to the Company.



  1. Overall, please rate the effectiveness of .






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for 's assessment.