Client Focus - 360 Degree Feedback Survey Sample #5

360-Degree Assessment Survey

Dear Employee:

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the Closing Comments section. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

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Thank you for your participation in the survey.

Management Team

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Client Focus	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Able to handle difficult clients.
Creates customized solutions for the client.
Uses client feedback to help improve products and services.
Focuses on providing excellent client service.
Creates documents that meet the client's specifications.
Partnering/Networking	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Fosters cross-department collaboration, facilitates information sharing, and establishes common objectives.
Seeks to increase exchanges of information with other companies/colleagues.
Provides or participates in joint ventures or co-development projects.
Exchanges innovative ideas with others in the network.
Nurtures a collaborative and inclusive environment that encourages knowledge sharing and continuous learning.
Professional Development	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Seeks opportunities for professional development.
Keep themselves up-to-date of technical/professional issues
Contributing fully to the extent of their skills
Seeks opportunities for continuous learning.
Quickly acquire and apply new knowledge and skills when needed
Cultural Awareness	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Respects others regardless of age, race, gender, nationality, or disability.
Respects the views offered by individuals with different cultural backgrounds.
Supports and mentors others that may have different cultural backgrounds.
Understands the impact that our culture may have on interactions between individuals.
Is willing to include individuals with different cultural backgrounds on the team.
Project Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Responds quickly and appropriately to unforeseen problems.
Anticipates potential problems and institutes controls and contingency plans to address them.
Maintains costs and expenses within budget limits.
Determines the correct order for the phases of the project.
Communicates with all employees involved on the project.
Innovation	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Shares innovative ideas with others.
Offers continuous learning opportunities to enhance technical skills and innovative thinking.
Analyzes current procedures and identifies opportunities for improvement.
Establishes and monitors key performance indicators (KPIs) for innovation.
Participates in cross-functional innovation teams.
Managing Risk	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Effectively responds to critical situations to reduce potential for losses.
Reduces risk to a manageable level.
Seeks specific risks that will create opportunities to advance the department/company.
Accurately perceives potential risks in the workplace.
Uses risk management to remain in compliance with regulations.
Business Acumen	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Formulates business strategies for addressing the Company's important needs.
Assists others in understanding business changes.
Creates unique strategies that impact the Company.
Considers impact of actions on other areas of the organization.
Creates a risk management strategy to meet the business needs of the organization.
Fiscal Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Ensures others follow the correct rules and regulations on fiscal matters.
Keeps excellent records for financial transparency.
Develops budgets and plans for various programs and initiatives.
Provides budgeting and accounting support to the Company.
Develops of the department's annual budget.

46. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
47. Strengths
    
    
    
48. Areas for Development
    
    
    
49. Please give any final comments or suggestions for [Participant Name Here]'s assessment.