HR-Survey > 360-Degree Feedback > Competency Model

Client Focus - 360 Degree Feedback Survey Sample #5





360-Degree Assessment Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the Closing Comments section. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Please ensure that your submission is made by .

Thank you for your participation in the survey.

Management Team





Client Focus

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Makes sure client needs are understood by the team members.
  1. Actively listens to concerns from clients.
  1. Competent in managing client projects.
  1. Maintains strong relationships with clients.
  1. Fulfills commitments made to clients.


Partnering/Networking

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Engages in partnerships that produce significant results.
  1. Seeks to increase exchanges of information with other companies/colleagues.
  1. Invests in other companies to form equity partnerships.
  1. Inspires employees to seek out new collaboration opportunities to broaden market reach.
  1. Creates an environment that supports information exchange.


Professional Development

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Encourages employees to take courses relevant to their job.
  1. Contributing fully to the extent of their skills
  1. Seeks opportunities for continuous learning.
  1. Demonstrate enthusiasm and a willingness to learn new skills and knowledge
  1. Allows employees to fully participate in employee training and professional development.


Cultural Awareness

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Functions effectively within various cultural contexts.
  1. Understands how their own cultural background can impact the way they communicate and interact with others.
  1. Is sensitive to the similarities and differences that exist between cultures.
  1. Is willing to include individuals with different cultural backgrounds on the team.
  1. Seeks to reduce obstacles in communication that might arise from cultural differences.


Project Management

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Plans and implements responses to potential threats to the success of the project.
  1. Has detailed knowledge about the project and can adapt the project plan as needed.
  1. Defines the project scope, goals, and resources.
  1. Creates the implementation strategy for the project.
  1. Locates the equipment and supplies needed for the project.


Innovation

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Implements best practices within the department.
  1. Challenges current procedures to develop other alternatives.
  1. Creates a safe environment for idea-sharing.
  1. Offers constructive improvements to existing systems.
  1. Finds creative ways to get things done with limited resources.


Managing Risk

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Uses actionable data and analytics to improve risk tolerance.
  1. Is knowledgeable of standard risk management principles.
  1. Seeks to add value to the company by embracing risk.
  1. Determines a proportional response in relation to the level of risk.
  1. Minimizes the increase in costs due to global events or supply chain issues.


Business Acumen

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Understands cash flow procedures and statements.
  1. Considers impact of actions on other areas of the organization.
  1. Understands financial terminology, statements.
  1. Knows how to use financial information to make an impact on the organization.
  1. Recognizes trends in underlying data.


Fiscal Management

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Monitors expenses and verifies the need for items purchased.
  1. Monitors spending.
  1. Develops of the department's annual budget.
  1. Effectively manages appropriations, reporting, purchases, expenditures, payrolls, and staff.
  1. Effective in using Company's resources.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.