Client Focus - 360 Degree Feedback Survey Sample #5

360-Degree Assessment Survey

Dear Employee:

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the Closing Comments section. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Please ensure that your submission is made by .

Thank you for your participation in the survey.

Management Team

Edit this Survey

Would you like to edit this survey? Click here to begin.

Client Focus	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Fosters an environment that supports strong client focus.
Effectively troubleshoots client issues.
Takes the initiative in solving difficult client issues.
Prioritizes the needs and preferences of the client.
Views client satisfaction as an everyday priority.
Partnering/Networking	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Exchanges ideas, resources, plans, and technologies with colleagues.
Creates opportunities and incentives for employees to learn and share knowledge with others.
Participates in conflict resolution to find mutually beneficial solutions.
Expands network of colleagues to include others who may contribute to the department's success.
Encourages employees to explore new partnership opportunities to expand market presence.
Professional Development	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Seeks opportunities for continuous learning.
Seeks opportunities for professional development.
Demonstrate enthusiasm and a willingness to learn new skills and knowledge
Contributing fully to the extent of their skills
Quickly acquire and apply new knowledge and skills when needed
Cultural Awareness	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Seeks knowledge and information about other cultures.
Participates in cultural training sessions/classes.
Supports and mentors others that may have different cultural backgrounds.
Maintains an inclusive work environment that maximizes the talents of others in achieving goals.
Is aware of differences in how individuals from other cultures greet one another.
Project Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Makes sure all team members understand their roles.
Identifies potential risks that could pose challenges to the project timeline.
Ensures resources are utilized at the appropriate levels for each phase of the project.
Assesses the ability of the organization to handle the project.
Responds quickly and appropriately to unforeseen problems.
Innovation	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Encourages others to experiment and learn from their mistakes without fear of retribution.
Guides the department's innovation focus.
Regularly reviews the strategic risks associated with innovation.
Empowers employees with the technical skills essential for driving innovation and achieving strategic goals.
Takes risks to advance important ideas.
Managing Risk	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Determines the amount of deviation from the plan that will be tolerated.
Is knowledgeable of standard risk management principles.
Uses risk management to remain in compliance with regulations.
Understands how to meet regulatory compliance.
Accurately perceives potential risks in the workplace.
Business Acumen	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Facilitates business changes with minimal resistance.
Analyzes current business practices to make better informed decisions.
Rewards risky ideas that may yield significant benefits to the business.
Able to decipher complex data making it easier to generate new insights.
Anticipates the consequences to the business of different potential risk events.
Fiscal Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Monitors spending.
Effectively manages appropriations, reporting, purchases, expenditures, payrolls, and staff.
Ensures others follow the correct rules and regulations on fiscal matters.
Keeps excellent records for financial transparency.
Effective in using Company's resources.

46. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
47. Strengths
    
    
    
48. Areas for Development
    
    
    
49. Please give any final comments or suggestions for [Participant Name Here]'s assessment.