Client Focus - 360 Degree Feedback Survey Sample #5

360-Degree Assessment Survey

Dear Employee:

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the Closing Comments section. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

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Thank you for your participation in the survey.

Management Team

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Client Focus	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Is committed to resolving client issues in a positive way.
Ensures client commitments and requirements are met or exceeded
Acts with integrity in all client interactions.
Maintains up-to-date information regarding client products.
Helps clients feel they are receiving services tailored specifically to their needs.
Partnering/Networking	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Participates in roundtables or panel discussions to share insights and gain perspectives.
Forms strong relationships with customers.
Seeks an understanding of diverse functions within the Company.
Supports communication and collaboration with other leaders in the industry.
Collaborates with other companies to inject capital in exchange for equity, fostering growth and expansion for the partner organization.
Professional Development	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Demonstrate enthusiasm and a willingness to learn new skills and knowledge
Seeks opportunities for continuous learning.
Quickly acquire and apply new knowledge and skills when needed
Allows employees to fully participate in employee training and professional development.
Seeks opportunities for professional development.
Cultural Awareness	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Recognizes individual and cultural differences.
Encourages open dialogue and ensures all voices are heard during team discussions.
Respects the views offered by individuals with different cultural backgrounds.
Shows respect in daily interactions
Understands how their own cultural background can impact the way they communicate and interact with others.
Project Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Ensures the project is executed on time and on budget.
Creates the metrics used to measure progress on the project.
Plans and implements responses to potential threats to the success of the project.
Creates the implementation strategy for the project.
Outlines the key objectives for the project.
Innovation	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Establishes priorities and allocates resources to support innovation.
Pursues innovative approaches to the current policies and procedures.
Ensures that employees feel safe to take risks and experiment without the fear of failure or retribution.
Embraces disruptive strategies enabling the organization to create groundbreaking advancements that outpace competitors.
Develops several approaches or solutions to a problem.
Managing Risk	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Reduces risk to a manageable level.
Recognizes the potential financial impact of specific risks.
Identifies opportunities that may be created by taking specific risks.
Is concerned about process safety management.
Determines how the risk management information is to be used.
Business Acumen	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Formulates business strategies for addressing the Company's important needs.
Understands impacts of domestic & global market events & issues.
Understands the financial metrics used by the department.
Has a good understanding of business operations to more effectively align company services to meet the needs of its customers.
Anticipates business cycles and trends and makes strategic adjustments in a timely manner.
Fiscal Management	Role Model	Capable and Effective	Somewhat Effective	Needs Development
Ensures others follow the correct rules and regulations on fiscal matters.
Monitors expenses and verifies the need for items purchased.
Provides budgeting and accounting support to the Company.
Develops budgets and plans for various programs and initiatives.
Monitors spending.

46. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
47. Strengths
    
    
    
48. Areas for Development
    
    
    
49. Please give any final comments or suggestions for [Participant Name Here]'s assessment.