Client Focus - 360 Degree Feedback Survey Sample #13

Instructions

You have been selected to provide valuable feedback for the manager listed above. Your insights are an important part of [Participant]'s leadership development process. This tool is designed to gather broad and comprehensive feedback on the core competencies and role responsibilities that are crucial for the continuous success of our organization.

When responding to the assessment form, please consider your experiences working with this individual over the past six to twelve months. Reflect on specific instances, interactions, and overall performance that you have observed. Your responses will be combined with feedback from other colleagues to create a holistic view of the manager's strengths and areas for improvement. This collective feedback will be used to guide their ongoing professional development.

Please be candid and constructive in your comments, as they will be shared anonymously with the manager. Your feedback will be instrumental in helping them understand their impact on the team and the organization, and in identifying opportunities for growth. We appreciate your time and effort in contributing to this important process.

Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.



Please complete your response by .

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Client Focus	Strongly Disagree	Disagree	Agree	Strongly Agree
Is committed to the success of the client.
Is focused on improving client services.
Competent in managing client projects.
Gives feedback to the client regularly.
Is available to respond to client needs.
Addresses client complaints immediately.
Creates high quality products for the clients.
Creates innovative solutions to meet client needs.
Maintains strong relationships with clients.
Interpersonal Skills	Strongly Disagree	Disagree	Agree	Strongly Agree
Understands the core issues of conversations.
Follows up on inquiries in a timely manner.
Is thoughtful and honest about the feedback they give others.
Provides constructive feedback in a way that fosters acceptance and development.
Maintains open and regular communication with others.
Responsible	Strongly Disagree	Disagree	Agree	Strongly Agree
Is a person you can trust.
Completes assigned work tasks.
Responsible for setting the vision of the department.
Behavior is ethical and honest.
Holds herself / himself accountable to goals / objectives
Partnering/Networking	Strongly Disagree	Disagree	Agree	Strongly Agree
Aims to foster and sustain relationships rooted in trust and commitment.
Engages in collaborative problem-solving to address shared challenges.
Actively listens to understand different perspectives and identify common interests.
Builds trust with colleagues at other companies to form partnerships to promote growth.
Engages in continuous dialogue through regular meetings or virtual meetups.
Creativity	Strongly Disagree	Disagree	Agree	Strongly Agree
Develops solutions to challenging problems.
Is creative.
Is creative and inspirational.
Creates a lot of new ideas.
Conceives, implements and evaluates ideas.
Analytical	Strongly Disagree	Disagree	Agree	Strongly Agree
Creates new visualizations of the data.
Calculates and interprets financial ratios (such as liquidity ratios, profitability ratios, and leverage ratios) to assess the financial health of the company.
Understands the importance of maintaining current, accurate information.
Identifies problems and issues needing resolution.
Assesses the validity and correctness of the data before using it to draw conclusions.
Quality	Strongly Disagree	Disagree	Agree	Strongly Agree
Addresses barriers to successfully implementing quality standards.
Provides advice and guidance to team members on improving quality controls.
Designs effective quality control systems.
Maintains detailed instructions to ensure consistency and quality in the production line.
Evaluates and improves the quality of services and products.
Juggling Multiple Responsibilities	Strongly Disagree	Disagree	Agree	Strongly Agree
Ranks the importance of tasks to make sure critical tasks are completed first.
Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
Coordinates the work of a team by assigning tasks to other team members.
Ensures that assignments are prioritized according to the needs of the department/company.
Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.

45. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
46. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
47. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
    
48. Please give any final comments or suggestions for [Participant Name Here]'s assessment.