Client Focus - 360 Degree Feedback Survey Sample #9

360 Feedback Survey

Self-Assessment Instructions

Thank you for agreeing to participate in this leadership training process. As part of this process, you will be completing the self-assessment questionnaire (below). As you respond, please draw on your work experiences over the past 12 months. Rate each item using the scale shown. Comments at the end can help you to explain your ratings. If you gave a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to you at the next leadership seminar to help guide your ongoing professional development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Client Focus	Definite Strength	Meets Standards	Needs Development	N/A
You build trust with the client.
You effectively troubleshoot client issues.
I keep the client informed of all progress.
I ensure that commitments made to clients are completed to the client's satisfaction.
I prioritize client issues based on urgency.
Creativity	Definite Strength	Meets Standards	Needs Development	N/A
You create a lot of new ideas.
You conceive, implement and evaluate ideas.
You are creative.
You add value to the department/organization.
You develop solutions to challenging problems.
Passion To Learn	Definite Strength	Meets Standards	Needs Development	N/A
You are open minded and curious about learning new skills.
You exhibit willingness to upgrade skills through additional training and education.
You are committed to enhancing your own knowledge and skills.
You take initiative for own learning and development.
You enjoy learning new skills and techniques.
Punctuality	Definite Strength	Meets Standards	Needs Development	N/A
You respond to requests for information in a timely manner.
You avoid making personal phone calls during working hours.
You start the workday when scheduled.
You conduct appointments at scheduled start time.
You invoice clients on a timely basis.
Leadership	Definite Strength	Meets Standards	Needs Development	N/A
You express clear goals and objectives.
You take ownership and accountability for results
You motivate and challenges employees to attain a shared vision.
You demonstrate leadership and courage in critical situations.
You hold others accountable for your actions.
Managing Performance	Definite Strength	Meets Standards	Needs Development	N/A
I monitor performance on a regular basis.
You place employees on probation if they fail to meet minimum performance standards.
You establish measures of performance.
You reward employees for exceeding goals.
You set specific and measurable goals for others and follows through to completion.
Persuasion and Influence	Definite Strength	Meets Standards	Needs Development	N/A
You ensure stakeholders are involved in the decision making process.
You seek to obtain consensus or compromise.
You develop a good rapport with others.
You attempt to persuade others rather than simply control them.
You communicate effectively with others.
Goals	Definite Strength	Meets Standards	Needs Development	N/A
You make sure that I have a clear idea of our group's goals.
You establish and document goals and objectives.
You conduct timely follow-up; keeps others informed on a need to know basis.
You make sure that team members have a clear idea of our group's goals.
You set high expectations and goals; encourages others to support the organization.
Negotiation	Definite Strength	Meets Standards	Needs Development	N/A
You influence others through rational argument and persuasion.
I clearly understand the interests and choices of both parties.
I am resolute on positions to provide consistency in the negotiation strategy.
You understand the expectations of other parties in the negotiation.
I foster a robust, collaborative setting; sets clear expectations; and introduces an agenda that matches priorities.
Recognition	Definite Strength	Meets Standards	Needs Development	N/A
You are sincerely interested in the suggestions of co-workers
You recognize team members who offer a significant contribution to a project.
You reinforce and reward employees for accomplishing necessary goals.
You make people around them feel appreciated and valued.
You let employees know when they have done well
Planning	Definite Strength	Meets Standards	Needs Development	N/A
I understand what equipment will be needed for the project.
I anticipate the impacts of strategic plans.
I develop effective plans to deal with unforeseen circumstances.
You assign the right tasks to the right people and holds them accountable.
You are able to balance the needs of multiple stakeholders in developing the plan for the division.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Strengths
    
    
    
58. Areas for Development
    
    
    
59. Please give any final comments or suggestions for [Participant Name Here]'s assessment.