Client Focus - 360 Degree Feedback Survey Sample #9

360 Feedback Survey

Self-Assessment Instructions

Thank you for agreeing to participate in this leadership training process. As part of this process, you will be completing the self-assessment questionnaire (below). As you respond, please draw on your work experiences over the past 12 months. Rate each item using the scale shown. Comments at the end can help you to explain your ratings. If you gave a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to you at the next leadership seminar to help guide your ongoing professional development.

You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.

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Client Focus	Definite Strength	Meets Standards	Needs Development	N/A
I make sure team members understand the issues faced by the client.
I create an environment that enables clients to receive excellent service.
You have excellent communication with clients.
I am aware of expectations from clients.
You put client's needs first.
Creativity	Definite Strength	Meets Standards	Needs Development	N/A
I build creative bridges between teams.
You use knowledge and problem solving to find creative solutions.
You develop imaginative approaches that better serve stakeholder needs.
You introduce tools and frameworks that support creative thinking.
You encourage team members to experiment and learn from creative risks.
Passion To Learn	Definite Strength	Meets Standards	Needs Development	N/A
You stay up-to-date on emerging technologies.
You take initiative for own learning and development.
You inspire others to learn new things.
You are open to feedback from others.
You are open minded and curious about learning new skills.
Punctuality	Definite Strength	Meets Standards	Needs Development	N/A
You conduct appointments at scheduled start time.
You arrive to meetings on time.
You maintain an efficient schedule of activities.
You avoid making personal phone calls during working hours.
You start meetings on time.
Leadership	Definite Strength	Meets Standards	Needs Development	N/A
You expect employees to uphold the highest standards of ethics and integrity.
You demonstrate core value behaviors in actions towards others and in work performed
I embed feedback into the team's regular workflow, making it part of how the group improves together.
You identify and share information that is useful to promote prompt response to business needs.
You expect employees to support peers in achieving excellence.
Managing Performance	Definite Strength	Meets Standards	Needs Development	N/A
You establish indicators to measure levels of performance.
I plan and set work expectations.
I use pre-established key benchmarks to measure performance.
I monitor progress to ensure performance goals are being met.
I use weekly staff meetings to assess performance of key responsibilities.
Persuasion and Influence	Definite Strength	Meets Standards	Needs Development	N/A
I respond to challenge with composure, modeling emotional steadiness during uncertainty or conflict.
I encourage employees to consider the merits of an unpopular change recently implemented.
I create an environment where employees can explore new ideas and evolve their approach to problem-solving.
You use values-based language to inspire alignment and a shared sense of purpose among team members.
You communicate effectively with others.
Goals	Definite Strength	Meets Standards	Needs Development	N/A
I help to set goals for the organization.
I clearly understand the rationale behind the goals assigned.
I define goals on a path of ongoing improvement.
You avoid unproductive actions that fail to advance the achievement of the goal.
You establish goals that guide towards continuous growth and improvement.
Negotiation	Definite Strength	Meets Standards	Needs Development	N/A
You actively listen to conversations to be able to recall important details later.
You understand the expectations of other parties in the negotiation.
You demonstrate emotional stability to facilitate productive problem-solving and relationship building.
I can make initial offers based on high aspirations conveying a robust BATNA (Best Alternative to a Negotiated Settlement).
I always have a "game plan" prior to entering into negotiations.
Recognition	Definite Strength	Meets Standards	Needs Development	N/A
I offer recognition for big accomplishments.
I use recognition programs to help advance a specific training initiative.
You ensure that all employees feel valued, respected, and appreciated for their contributions.
I measure improvements in performance from recognition programs.
I know when employees have worked hard and deserve recognition.
Planning	Definite Strength	Meets Standards	Needs Development	N/A
I anticipate the impacts of strategic plans.
You notify staff when the plan is not on schedule.
You assess the potential impact of changes to the strategic plan.
You allow input from others for the 5-year plan.
I can develop plans to ensure the smooth operation of the supply chain.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Strengths
    
    
    
58. Areas for Development
    
    
    
59. Please give any final comments or suggestions for [Participant Name Here]'s assessment.