Client Focus - 360 Degree Feedback Survey Sample #9





360 Feedback Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Self-Assessment Instructions

Thank you for agreeing to participate in this leadership training process. As part of this process, you will be completing the self-assessment questionnaire (below). As you respond, please draw on your work experiences over the past 12 months. Rate each item using the scale shown. Comments at the end can help you to explain your ratings. If you gave a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to you at the next leadership seminar to help guide your ongoing professional development.

Sample Result Document:
Sample Results
You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.

Client Focus

Definite Strength Meets Standards Needs Development N/A
  1. You deliver on commitments made to clients.
  1. You demonstrate a commitment to client focus.
  1. You create innovative solutions to meet client needs.
  1. I am persistent in solving client issues.
  1. I foster an environment that supports strong client focus.


Creativity

Definite Strength Meets Standards Needs Development N/A
  1. You inspire creativity in your team.
  1. You are creative.
  1. You add value to the department/organization.
  1. You create a lot of new ideas.
  1. You develop solutions to challenging problems.


Passion To Learn

Definite Strength Meets Standards Needs Development N/A
  1. You recognize own areas for development and consciously seek assignments that will provide practice in areas of developmental need.
  1. You constantly enhance product knowledge through experimentation and play.
  1. You enjoy learning new skills and techniques.
  1. You demonstrate a willingness to participate in continuing education courses.
  1. You are open minded and curious about learning new skills.


Punctuality

Definite Strength Meets Standards Needs Development N/A
  1. You arrive to meetings on time.
  1. You start meetings on time.
  1. You conduct appointments at scheduled start time.
  1. You maintain an efficient schedule of activities.
  1. You respond to requests for information in a timely manner.


Leadership

Definite Strength Meets Standards Needs Development N/A
  1. You are a highly effective supervisor.
  1. You sit down regularly with employees to review your job performance.
  1. You are able to organize the work of others.
  1. You clearly explain performance expectations and goals to be reached at the beginning of a project, then let others decide how to achieve the goal.
  1. You act decisively in implementing decisions.


Managing Performance

Definite Strength Meets Standards Needs Development N/A
  1. I link qualitative objectives to quantitative key results.
  1. I ensure the employee understands the key tasks, goals and KPIs required for the position.
  1. You assign additional responsibilities to facilitate internal employee promotions.
  1. You set long and short term goals.
  1. I hold the team accountable for meeting objectives.


Persuasion and Influence

Definite Strength Meets Standards Needs Development N/A
  1. You persuade others to consider alternative points of view.
  1. You seek to obtain consensus or compromise.
  1. You communicate effectively with others.
  1. You have excellent influencing/negotiating skills.
  1. You are able to express own goals and needs.


Goals

Definite Strength Meets Standards Needs Development N/A
  1. You understand and contribute to development of strategic goals.
  1. You set high expectations and goals; encourages others to support the organization.
  1. You conduct timely follow-up; keeps others informed on a need to know basis.
  1. You set challenging stretch goals
  1. You achieve established goals.


Negotiation

Definite Strength Meets Standards Needs Development N/A
  1. You establish a protocol/structure at the beginning of the negotiations for the development of issues.
  1. I am able to collaborate with others in solving problems to create solutions that satisfy both parties' interests.
  1. I create a constructive atmosphere, building a positive relationship for cooperative negotiations.
  1. I am resolute on positions to provide consistency in the negotiation strategy.
  1. You are able to decline bad ideas to avoid making poor decisions.


Recognition

Definite Strength Meets Standards Needs Development N/A
  1. You recognize individuals for a specific outstanding achievement.
  1. You recognize team members who offer a significant contribution to a project.
  1. You offer recognition in a timely manner.
  1. You make people around them feel appreciated and valued.
  1. You find opportunities to recognize others.


Planning

Definite Strength Meets Standards Needs Development N/A
  1. I set the appropriate sequence of tasks to ensure completion of the project.
  1. You delegate role to team members to accomplish goals.
  1. I know how to create effective project plans.
  1. I always have a "Plan-B" ready if needed.
  1. I can adjust and rearrange the schedule to maximize efficiency.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.