hr-survey.com

Client Focus - 360 Degree Feedback Survey Sample #9





360 Feedback Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Self-Assessment Instructions

Thank you for agreeing to participate in this leadership training process. As part of this process, you will be completing the self-assessment questionnaire (below). As you respond, please draw on your work experiences over the past 12 months. Rate each item using the scale shown. Comments at the end can help you to explain your ratings. If you gave a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to you at the next leadership seminar to help guide your ongoing professional development.

Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Client Focus

Definite Strength Meets Standards Needs Development N/A
  1. You maintain strong relationships with clients.
  1. You are pro-active in dealing with clients and addressing your needs.
  1. You look for opportunities that have a positive impact on Clients.
  1. You ensure client commitments and requirements are met or exceeded
  1. You satisfy client needs.


Creativity

Definite Strength Meets Standards Needs Development N/A
  1. You conceive, implement and evaluate ideas.
  1. You develop solutions to challenging problems.
  1. You add value to the department/organization.
  1. You inspire creativity in your team.
  1. You are creative and inspirational.


Passion To Learn

Definite Strength Meets Standards Needs Development N/A
  1. You embrace new technology and procedures.
  1. You recognize own areas for development and consciously seek assignments that will provide practice in areas of developmental need.
  1. You enhance your value to the company through additional training and development.
  1. You demonstrate a willingness to participate in continuing education courses.
  1. You are open minded and curious about learning new skills.


Punctuality

Definite Strength Meets Standards Needs Development N/A
  1. You start meetings on time.
  1. You start the workday when scheduled.
  1. You maintain an efficient schedule of activities.
  1. You arrive to meetings on time.
  1. You respond to requests for information in a timely manner.


Leadership

Definite Strength Meets Standards Needs Development N/A
  1. You set specific, measurable, and challenging goals.
  1. You motivate others to reach and exceed organizational goals and objectives.
  1. You give direct, constructive, and actionable feedback.
  1. You motivate and challenges employees to attain a shared vision.
  1. You hold others accountable for your actions.


Managing Performance

Definite Strength Meets Standards Needs Development N/A
  1. You address grievances sooner rather than later.
  1. You ensure employees understand the goals of the organization/department.
  1. You set long and short term goals.
  1. You review job performance shortly after completion of tasks.
  1. You measure performance of goals and objectives.


Persuasion and Influence

Definite Strength Meets Standards Needs Development N/A
  1. You ensure stakeholders are involved in the decision making process.
  1. You attempt to persuade others rather than simply control them.
  1. You develop a good rapport with others.
  1. You persuade others to consider alternative points of view.
  1. You understand what others need.


Goals

Definite Strength Meets Standards Needs Development N/A
  1. You set high expectations and goals; encourages others to support the organization.
  1. You conduct timely follow-up; keeps others informed on a need to know basis.
  1. You achieve established goals.
  1. You set challenging stretch goals
  1. You make sure that I have a clear idea of our group's goals.


Negotiation

Definite Strength Meets Standards Needs Development N/A
  1. You are able to say "no" when it is essential to maintaining quality and high standards.
  1. You establish good working relationships with others.
  1. You identify verbal and nonverbal cues to help interpret actions and messages.
  1. You actively listen to conversations to be able to recall important details later.
  1. You influence others through rational argument and persuasion.


Recognition

Definite Strength Meets Standards Needs Development N/A
  1. You find opportunities to recognize others.
  1. You compliment other people when they do good work
  1. You recognize the abilities and skills of self and others
  1. You readily share credit and gives others opportunity for visibility.
  1. You reinforce and reward employees for accomplishing necessary goals.


Planning

Definite Strength Meets Standards Needs Development N/A
  1. You are able to look ahead (beyond the present) when addressing the work/needs of the department.
  1. You anticipate obstacles and ways to overcome them.
  1. You are able to identify the needs of the department before a major change.
  1. You make plans and follows through.
  1. You anticipate potential challenges, develops plan to overcome them and then carries out the plan.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.