hr-survey.com

Client Focus - 360 Degree Feedback Survey Sample #9





360 Feedback Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Self-Assessment Instructions

Thank you for agreeing to participate in this leadership training process. As part of this process, you will be completing the self-assessment questionnaire (below). As you respond, please draw on your work experiences over the past 12 months. Rate each item using the scale shown. Comments at the end can help you to explain your ratings. If you gave a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to you at the next leadership seminar to help guide your ongoing professional development.

Sample Result Document:
Sample Results
You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.
Edit this Survey
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Client Focus

Definite Strength Meets Standards Needs Development N/A
  1. You are pro-active in dealing with clients and addressing your needs.
Definite Strength
Meets Standards
Needs Development
N/A
  1. I build long term relationships with clients.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You demonstrate a commitment to client focus.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You maintain strong relationships with clients.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You satisfy client needs.
Definite Strength
Meets Standards
Needs Development
N/A


Creativity

Definite Strength Meets Standards Needs Development N/A
  1. You are creative and inspirational.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You add value to the department/organization.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You develop solutions to challenging problems.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You conceive, implement and evaluate ideas.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You are creative.
Definite Strength
Meets Standards
Needs Development
N/A


Passion To Learn

Definite Strength Meets Standards Needs Development N/A
  1. You will participate in training classes even if offered outside of normal working hours.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You are open to feedback from others.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You demonstrate through personal behavior the commitment to high standards of performance.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You demonstrate a willingness to participate in continuing education courses.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You enjoy learning new skills and techniques.
Definite Strength
Meets Standards
Needs Development
N/A


Punctuality

Definite Strength Meets Standards Needs Development N/A
  1. You start meetings on time.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You avoid making personal phone calls during working hours.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You start the workday when scheduled.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You conduct appointments at scheduled start time.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You arrive to meetings on time.
Definite Strength
Meets Standards
Needs Development
N/A


Leadership

Definite Strength Meets Standards Needs Development N/A
  1. You set clear goals and objectives for subordinates.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You lead team to set goals, solve problems, and accomplish tasks.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You recognize individual and team accomplishments and reward them appropriately.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You set specific, measurable, and challenging goals.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You are able to influence others.
Definite Strength
Meets Standards
Needs Development
N/A


Managing Performance

Definite Strength Meets Standards Needs Development N/A
  1. I determine the operational standards needed for performance of the job.
Definite Strength
Meets Standards
Needs Development
N/A
  1. I reward exceptional individuals with additional responsibilities.
Definite Strength
Meets Standards
Needs Development
N/A
  1. Initiates probationary actions for employees with sub-par performance.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You reward employees for exceeding goals.
Definite Strength
Meets Standards
Needs Development
N/A
  1. I plan and set work expectations.
Definite Strength
Meets Standards
Needs Development
N/A


Persuasion and Influence

Definite Strength Meets Standards Needs Development N/A
  1. You understand what others need.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You are able to express own goals and needs.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You ensure stakeholders are involved in the decision making process.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You develop a good rapport with others.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You persuade others to consider alternative points of view.
Definite Strength
Meets Standards
Needs Development
N/A


Goals

Definite Strength Meets Standards Needs Development N/A
  1. You achieve goals.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You understand and contribute to development of strategic goals.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You set high expectations and goals; encourages others to support the organization.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You establish and document goals and objectives.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You achieve established goals.
Definite Strength
Meets Standards
Needs Development
N/A


Negotiation

Definite Strength Meets Standards Needs Development N/A
  1. I understand the other person's needs, concerns, and motivations.
Definite Strength
Meets Standards
Needs Development
N/A
  1. I maintain a calm demeanor, even when discussions get heated.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You clearly explain the issues and interests at the start of negotiations.
Definite Strength
Meets Standards
Needs Development
N/A
  1. I can tailor my approache to more effectively address current demands.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You aim for solutions that benefit both parties.
Definite Strength
Meets Standards
Needs Development
N/A


Recognition

Definite Strength Meets Standards Needs Development N/A
  1. You recognize team members who offer a significant contribution to a project.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You compliment other people when they do good work
Definite Strength
Meets Standards
Needs Development
N/A
  1. You let employees know when they have done well
Definite Strength
Meets Standards
Needs Development
N/A
  1. You offer recognition in a timely manner.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You say "thank you" to show appreciation for work of others.
Definite Strength
Meets Standards
Needs Development
N/A


Planning

Definite Strength Meets Standards Needs Development N/A
  1. I develop effective plans to deal with unforeseen circumstances.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You work in an organized manner
Definite Strength
Meets Standards
Needs Development
N/A
  1. I am open to input from others into the plan for development of the strategic plan.
Definite Strength
Meets Standards
Needs Development
N/A
  1. You understand what materials will be required to successfully implement the plan.
Definite Strength
Meets Standards
Needs Development
N/A
  1. I can create a timeline for events and monitors progress.
Definite Strength
Meets Standards
Needs Development
N/A



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.