Client Focus - 360 Degree Feedback Survey Sample #9

360 Feedback Survey

Self-Assessment Instructions

Thank you for agreeing to participate in this leadership training process. As part of this process, you will be completing the self-assessment questionnaire (below). As you respond, please draw on your work experiences over the past 12 months. Rate each item using the scale shown. Comments at the end can help you to explain your ratings. If you gave a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to you at the next leadership seminar to help guide your ongoing professional development.

You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.

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Client Focus	Definite Strength	Meets Standards	Needs Development	N/A
You are pro-active in dealing with clients and addressing your needs.
I build long term relationships with clients.
You demonstrate a commitment to client focus.
You maintain strong relationships with clients.
You satisfy client needs.
Creativity	Definite Strength	Meets Standards	Needs Development	N/A
You are creative and inspirational.
You add value to the department/organization.
You develop solutions to challenging problems.
You conceive, implement and evaluate ideas.
You are creative.
Passion To Learn	Definite Strength	Meets Standards	Needs Development	N/A
You will participate in training classes even if offered outside of normal working hours.
You are open to feedback from others.
You demonstrate through personal behavior the commitment to high standards of performance.
You demonstrate a willingness to participate in continuing education courses.
You enjoy learning new skills and techniques.
Punctuality	Definite Strength	Meets Standards	Needs Development	N/A
You start meetings on time.
You avoid making personal phone calls during working hours.
You start the workday when scheduled.
You conduct appointments at scheduled start time.
You arrive to meetings on time.
Leadership	Definite Strength	Meets Standards	Needs Development	N/A
You set clear goals and objectives for subordinates.
You lead team to set goals, solve problems, and accomplish tasks.
You recognize individual and team accomplishments and reward them appropriately.
You set specific, measurable, and challenging goals.
You are able to influence others.
Managing Performance	Definite Strength	Meets Standards	Needs Development	N/A
I determine the operational standards needed for performance of the job.
I reward exceptional individuals with additional responsibilities.
Initiates probationary actions for employees with sub-par performance.
You reward employees for exceeding goals.
I plan and set work expectations.
Persuasion and Influence	Definite Strength	Meets Standards	Needs Development	N/A
You understand what others need.
You are able to express own goals and needs.
You ensure stakeholders are involved in the decision making process.
You develop a good rapport with others.
You persuade others to consider alternative points of view.
Goals	Definite Strength	Meets Standards	Needs Development	N/A
You achieve goals.
You understand and contribute to development of strategic goals.
You set high expectations and goals; encourages others to support the organization.
You establish and document goals and objectives.
You achieve established goals.
Negotiation	Definite Strength	Meets Standards	Needs Development	N/A
I understand the other person's needs, concerns, and motivations.
I maintain a calm demeanor, even when discussions get heated.
You clearly explain the issues and interests at the start of negotiations.
I can tailor my approache to more effectively address current demands.
You aim for solutions that benefit both parties.
Recognition	Definite Strength	Meets Standards	Needs Development	N/A
You recognize team members who offer a significant contribution to a project.
You compliment other people when they do good work
You let employees know when they have done well
You offer recognition in a timely manner.
You say "thank you" to show appreciation for work of others.
Planning	Definite Strength	Meets Standards	Needs Development	N/A
I develop effective plans to deal with unforeseen circumstances.
You work in an organized manner
I am open to input from others into the plan for development of the strategic plan.
You understand what materials will be required to successfully implement the plan.
I can create a timeline for events and monitors progress.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Strengths
    
    
    
58. Areas for Development
    
    
    
59. Please give any final comments or suggestions for [Participant Name Here]'s assessment.