Client Focus - 360 Degree Feedback Survey Sample #10

360 Feedback Survey

Instructions

We appreciate you taking the time to provide valuable feedback for the individual mentioned above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Your insights are crucial in offering a comprehensive evaluation. Please rate each item using the scale provided. If you find that you do not have sufficient first-hand knowledge to rate a particular item, select the Not Applicable option.

In addition to the ratings, we encourage you to include comments where possible. These comments are particularly useful when you give a very high or very low rating, as they provide context and clarity regarding your assessment. Explaining your reasons in the comment section helps ensure that your feedback is constructive and actionable.

Your responses, combined with feedback from other contributors, will be compiled and presented to the individual. This collective feedback aims to support their continuous growth and development by highlighting strengths and identifying areas for improvement. Your thoughtful participation is essential in helping them achieve their full potential.

You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.

Edit this Survey

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Client Focus

• Focuses on providing excellent client service.
• Creates high quality products for the clients.
• Responds to the needs of the client.
• Understands what resources are needed to meet client needs.
• Gives feedback to the client regularly.

If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?

Action

• Completes challenging projects successfully despite setbacks.
• Is the first to volunteer for assignments.
• Effectively makes decisions
• Able to get things done and make things happen.
• Will take action to address a problem rather than to wait to confer with others about the situation.

If [Participant Name] were to make improvements in Action, what are your suggestions for how he/she can improve this?

Innovation

• Develops new products and services.
• Uses unconventional approaches to solve problems.
• Allows employees to dedicate time and resources for innovation to empower them to think creatively and contribute to the department's growth and success.
• Develops several approaches or solutions to a problem.
• Establishes and monitors key performance indicators (KPIs) for innovation.

If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?

Empowering Others

• Encourages employees to take the initiative when responding to an issue.
• Gives responsibility for making important decisions to employees.
• Allows subordinates to perform mission critical tasks.
• Recognizes the contributions that others make to the department.
• Gives new tasks to employees.

If [Participant Name] were to make improvements in Empowering Others, what are your suggestions for how he/she can improve this?

Strategic Insight

• Meets with customers to gain insight into their core needs and how best to serve them.
• Formulates policies and strategies for addressing the Company's important challenges.
• Identifies potential problems before they become critical incidents.
• Identifies emerging trends by monitoring shifts in employee behavior, customer feedback, and market dynamics.
• Creates a vision for the organization based on insights gathered from other companies in the industry.

If [Participant Name] were to make improvements in Strategic Insight, what are your suggestions for how he/she can improve this?

Overall, please rate the effectiveness of [Participant Name Here].

5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.