Client Focus - 360 Degree Feedback Survey Sample #10

360 Feedback Survey

Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Client Focus

• Is aware of the client's needs.
• Creates documents that meet the client's specifications.
• Creates new and innovative products for clients.
• Provides a high level of service to clients.
• Obtains feedback to ensure client needs are being met.

If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?

Action

• Establishes the tasks and direction for the team.
• Is proactive in addressing the needs of the department.
• Takes preemptive actions avoid obstacles or delays.
• Gladly accepts new challenges and works on them with urgency.
• Takes responsibility for meeting performance standards.

If [Participant Name] were to make improvements in Action, what are your suggestions for how he/she can improve this?

Innovation

• Solves problems with insight and understanding.
• Develops new products and services.
• Encourages open communication to ensure that all proposals are considered.
• Searches for opportunities and innovative ways to improve the organization.
• Challenges current procedures to develop other alternatives.

If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?

Empowering Others

• Allows subordinates to perform mission critical tasks.
• Lets employees make their own decisions.
• Permits employees to take training to become more independent.
• Expresses confidence in the abilities of others.
• Includes others in the decision making process.

If [Participant Name] were to make improvements in Empowering Others, what are your suggestions for how he/she can improve this?

Strategic Insight

• Creates values statement to ensure all employees are working under the same guiding principles.
• Strategically aligns projects to the goals of the company.
• Identifies potential problems before they become critical incidents.
• Creates a mission statement describing the purpose for the organization.
• Lets employees know how their roles contribute toward the achievement of strategic company objectives.

If [Participant Name] were to make improvements in Strategic Insight, what are your suggestions for how he/she can improve this?

Overall, please rate the effectiveness of [Participant Name Here].

5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.