Client Focus - 360 Degree Feedback Survey Sample #10

360 Feedback Survey

Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Client Focus

• Ensures client commitments and requirements are met or exceeded
• Is pro-active in dealing with clients and addressing their needs.
• Obtains feedback to ensure client needs are being met.
• Looks for opportunities that have a positive impact on Clients.
• Satisfies client needs.

If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?

Action

• Does whatever it takes (within reason) to get the job done.
• Gets the job done.
• Works quickly when faced with difficult problems.
• Displays high energy and enthusiasm on consistent basis.
• Motivates & supports others to gain skills

If [Participant Name] were to make improvements in Action, what are your suggestions for how he/she can improve this?

Innovation

• Challenges current procedures to develop other alternatives.
• Builds upon the ideas and solutions of others.
• Implements best practices within the department.
• Suggests new ideas at meetings.
• Encourages open communication to ensure that all proposals are considered.

If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?

Empowering Others

• Encourages others to obtain necessary skills and training.
• Avoids micromanaging their employees.
• Distributes the workload to subordinates.
• Sets clear goals for others to accomplish.
• Encourages employees to solve problems on their own.

If [Participant Name] were to make improvements in Empowering Others, what are your suggestions for how he/she can improve this?

Strategic Insight

• Formulates policies and strategies for addressing the Company's important challenges.
• Identifies root causes of problems.
• Implements long-term solutions to problems.
• Maintains knowledge of current trends in the industry.
• Analyzes unique issues or problems impacting the Company.

If [Participant Name] were to make improvements in Strategic Insight, what are your suggestions for how he/she can improve this?

Overall, please rate the effectiveness of [Participant Name Here].

5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.