Client Focus - 360 Degree Feedback Survey Sample #10

360 Feedback Survey

Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Client Focus

• Effectively troubleshoots client issues.
• Is committed to the client's success.
• Builds products that meet the unique needs of each client.
• Gives feedback to the client regularly.
• Maintains up-to-date information regarding client products.

If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?

Action

• Does whatever it takes (within reason) to get the job done.
• Gets the job done.
• Makes effective decisions, even when under pressure.
• Motivates & supports others to gain skills
• Is not afraid to take corrective action when necessary.

If [Participant Name] were to make improvements in Action, what are your suggestions for how he/she can improve this?

Innovation

• Creates a safe environment for idea-sharing.
• Challenges current procedures to develop other alternatives.
• Suggests new ideas at meetings.
• Searches for opportunities and innovative ways to improve the organization.
• Creates improved methods or solutions for meeting goals and objectives.

If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?

Empowering Others

• Allows the employees to have flexible work schedules.
• Trusts employees to complete tasks assigned.
• Set clear goals for assignments.
• Encourages others to obtain necessary skills and training.
• Lets employees make their own decisions.

If [Participant Name] were to make improvements in Empowering Others, what are your suggestions for how he/she can improve this?

Strategic Insight

• Formulates strategies and action plans to ensure successful completion of goals and objectives.
• Analyzes unique issues or problems impacting the Company.
• Analyzes records and reports to obtain insight into potential issues and trends.
• Formulates policies and strategies for addressing the Company's important challenges.
• Understands the Company's strengths and weaknesses and uses this information to create optimal solutions to problems.

If [Participant Name] were to make improvements in Strategic Insight, what are your suggestions for how he/she can improve this?

Overall, please rate the effectiveness of [Participant Name Here].

5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.