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Client Focus - Performance Management Assessment Sample #7





Performance Management System:

Performance Assessments that include Client Focus:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
Instructions:



Enter comments in each of the boxes below. Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the evaluation form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.


Competencies Included:
Client Focus, Vision, Adaptability, Integrity, Cultural Awareness, Supervisory Skills, Persuasion and Influence, Innovation, Achievement, Managing Risk

Part 1: Skills and Accomplishments


  1. Please enter detailed information regarding the completion or current status of your goals. Be sure to enter a goal description, completion status, achievements and outcomes, challenges and solutions, and any future actions you may want to take.



  2. Please detail any professional development activities you have engaged in, such as college courses, additional training, seminars, and trade magazine readings. Include the skills or knowledge gained, how they have contributed to your role, and any future development plans or goals you have.


Part 2: Job Competencies

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Client Focus

Sets an example for excellent client relations. Acts with integrity in all client interactions. Builds trust with the client. Obtains feedback to ensure client needs are being met.
How have you performed this competency and what are your plans for improvement in this area?

Vision

Directs team efforts towards key elements of the vision. Creates a workplace culture that reflects the organizational vision. Entrusts team members with executing the vision. Motivates employees to align with the department's vision.
How have you performed this competency and what are your plans for improvement in this area?

Adaptability

Able to work effectively with new people and new teams. Adjusts priorities to changing business goals. Works effectively in dynamic and changing work environments. Ability to recognize the potential benefits of change, and create an infrastructure which supports change.
How have you performed this competency and what are your plans for improvement in this area?

Integrity

Demonstrates honesty and truthfulness at all times. Follows tasks to completion. Fosters a high standard of ethics and integrity. Accepts responsibility for mistakes.
How have you performed this competency and what are your plans for improvement in this area?

Cultural Awareness

Values the opinions of diverse groups and individual. Is willing to include individuals with different cultural backgrounds on the team. Treats others with dignity and respect. Engages with individuals that have different cultural backgrounds.
How have you performed this competency and what are your plans for improvement in this area?

Supervisory Skills

Encourages good working relationships between employees. Effectively uses rewards to help motivate employees. Follows the company standard procedures for allocating assignments. Appropriately recognizes and rewards employees.
How have you performed this competency and what are your plans for improvement in this area?

Persuasion and Influence

Seeks to obtain consensus or compromise. Develops a good rapport with others. Able to express own goals and needs. Has excellent influencing/negotiating skills.
How have you performed this competency and what are your plans for improvement in this area?

Innovation

Adequately funds innovation efforts to ensure their success. Takes risks that often yield rewards. Regularly reviews the strategic risks associated with innovation. Enhances the feasibility and impact of new ideas through careful analysis and iterative improvements.
How have you performed this competency and what are your plans for improvement in this area?

Achievement

Increased revenue for the company. Set high standards in their performance Is results oriented. Accepts setbacks and challenges as improvement opportunities
How have you performed this competency and what are your plans for improvement in this area?

Managing Risk

Turns risks into opportunities for advancement. Views risks as potential opportunities for profit. Uses risk data to generate insights and drive strategic decisions. Aware of appropriate actions to minimize risks.
How have you performed this competency and what are your plans for improvement in this area?

Part 3: Final Comments

Team Goals
What are your "team" goals for next year?


Professional Development Plans
What are your professional development plans for next year?


Overall Comments
What final comments do you wish to enter for your assessment?