Client Focus - 360 Degree Feedback Survey Sample #14

360 Feedback Survey

Instructions

Our company is excited to introduce a new web-based survey tool designed to gather comprehensive feedback on core competencies and role responsibilities critical to the ongoing success of our organization. The Leadership Team Members have unanimously agreed to participate in this initiative and are actively seeking your valuable feedback.

In this context, you have been specifically selected to provide insights on the manager listed above. Your feedback is a crucial component of our company's leadership development process. This tool is intended to capture broad and detailed feedback on the essential competencies and responsibilities that underpin our organization's sustained success and growth.

Your thoughtful and candid responses will play a significant role in guiding the professional development of our leadership team. By reflecting on your experiences and interactions with the manager over the past six to twelve months, you will help us identify strengths, areas for improvement, and opportunities for growth. Your feedback will be combined with that of others and presented to the manager to support their ongoing development. Rest assured, your comments will be shared anonymously, ensuring your privacy while contributing to a culture of continuous improvement and excellence.

In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Edit this Survey

Would you like to edit this survey? Click here to begin.

Client Focus	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Transparent in all communications with the client.
Fosters an environment that supports strong client focus.
Is competent in handling difficult clients.
Provides excellent service to clients.
Anticipates problems that the client may encounter.
Anticipates potential obstacles to meeting client needs.
Adapts to changes proposed by the client.
Delivers high quality products to the client.
Prioritizes the needs and preferences of the client.
If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?
Partnering/Networking	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Provides or participates in joint ventures or co-development projects.
Nurtures partnerships with key individuals in the industry to stay on top of the latest trends and best practices.
Builds alliances between departments and teams.
Inspires employees to seek out new collaboration opportunities to broaden market reach.
Aligns efforts, processes, and resources with partners to maximize strategic opportunities.
Engages in partnerships that produce significant results.
If [Participant Name] were to make improvements in Partnering/Networking, what are your suggestions for how he/she can improve this?
Interpersonal Skills	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Recognizes the contributions of others.
Sees values in the diversity of individuals on the team.
Is someone you can trust.
Respectful of the opinions and ideas of others.
Is thoughtful and honest about the feedback they give others.
Keeps commitments made with coworkers.
If [Participant Name] were to make improvements in Interpersonal Skills, what are your suggestions for how he/she can improve this?
Organizational Fluency	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Able to explain departmental policies and procedures to others.
Effective in communicating with others within the organization.
Able to deal with sensitive issues with tact and professionalism.
Adept at navigating within the culture of the department.
Anticipates problems that may affect the department.
Understands departmental policies and procedures.
If [Participant Name] were to make improvements in Organizational Fluency, what are your suggestions for how he/she can improve this?
Management	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Makes you feel enthusiastic about your work
Takes responsibility for things that go wrong
Delegate tasks effectively
Is ready to offer help
Keep staff informed about what is happening in the company
Sets an example for others to follow
If [Participant Name] were to make improvements in Management, what are your suggestions for how he/she can improve this?
Initiative	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Looks for opportunities to move projects forward.
Is proactive when preparing for potential problems or critical events.
Acts with urgency when time is limited.
Prepares for unexpected contingencies.
Encourages others on the team to suggest process improvements.
Immediately works on solving problems.
If [Participant Name] were to make improvements in Initiative, what are your suggestions for how he/she can improve this?
Commitment To Result	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Maintains persistence and dedication to achieving results.
Encourages commitment in others to obtain results.
Coordinates all department activities into a cohesive team effort.
Takes immediate action toward goals.
Willing to do whatever it takes-not afraid to have to put in extra effort.
Committed to the team.
If [Participant Name] were to make improvements in Commitment To Result, what are your suggestions for how he/she can improve this?

46. Strengths
    
    
    
47. Areas for Development
    
    
    
48. Please give any final comments or suggestions for [Participant Name Here]'s assessment.