Client Focus - 360 Degree Feedback Survey Sample #14

360 Feedback Survey

Instructions

Our company is excited to introduce a new web-based survey tool designed to gather comprehensive feedback on core competencies and role responsibilities critical to the ongoing success of our organization. The Leadership Team Members have unanimously agreed to participate in this initiative and are actively seeking your valuable feedback.

In this context, you have been specifically selected to provide insights on the manager listed above. Your feedback is a crucial component of our company's leadership development process. This tool is intended to capture broad and detailed feedback on the essential competencies and responsibilities that underpin our organization's sustained success and growth.

Your thoughtful and candid responses will play a significant role in guiding the professional development of our leadership team. By reflecting on your experiences and interactions with the manager over the past six to twelve months, you will help us identify strengths, areas for improvement, and opportunities for growth. Your feedback will be combined with that of others and presented to the manager to support their ongoing development. Rest assured, your comments will be shared anonymously, ensuring your privacy while contributing to a culture of continuous improvement and excellence.

In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Client Focus	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Prioritizes the needs and preferences of the client.
Promptly responds to clients.
Acts with integrity in all client interactions.
Ensures client commitments and requirements are met or exceeded
Is aware of what the client wants to receive.
Creates innovative solutions to meet client needs.
Responds to the needs of the client.
Transparent in all communications with the client.
Creates an environment that enables clients to receive excellent service.
If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?
Partnering/Networking	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Engages in collaborative problem-solving to address shared challenges.
Enters into licensing agreements to share intellectual property.
Leverages core competencies of partners to the benefit of both parties.
Can perform a risk assessment to show a balanced view of the partnership's potential outcomes.
Searches for a common solution to shared problems or issues.
Is an active member of professional associations or professional groups to stay connected with peers.
If [Participant Name] were to make improvements in Partnering/Networking, what are your suggestions for how he/she can improve this?
Interpersonal Skills	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Adapts management style to meet the needs of the individual or situation.
Is a committed and reliable partner.
Assists those in the department who need help in meeting performance metrics.
Is trusted by peers and co-workers; others are willing to confide in him/her
Follows up on inquiries in a timely manner.
Is honest about making mistakes and willing to fix them.
If [Participant Name] were to make improvements in Interpersonal Skills, what are your suggestions for how he/she can improve this?
Organizational Fluency	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Adept at navigating within the culture of the department.
Able to deal with sensitive issues with tact and professionalism.
Understands the current organizational culture.
Effective in communicating with others within the organization.
Gets things done through the department.
Anticipates problems that may affect the department.
If [Participant Name] were to make improvements in Organizational Fluency, what are your suggestions for how he/she can improve this?
Management	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Keep staff informed about what is happening in the company
Is ready to offer help
Delegate tasks effectively
Takes responsibility for things that go wrong
Sets an example for others to follow
Makes you feel enthusiastic about your work
If [Participant Name] were to make improvements in Management, what are your suggestions for how he/she can improve this?
Initiative	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Acts independently to solve pressing needs.
Takes the initiative to complete tasks ahead of schedule.
Is proactive when preparing for potential problems or critical events.
Informs the manager of any important changes in the equipment operation.
Analyzes the needs of the situation and acts before being told to do so.
Acts quickly when an opportunity becomes available.
If [Participant Name] were to make improvements in Initiative, what are your suggestions for how he/she can improve this?
Commitment To Result	Needs Improvement	Could Benefit from Development	Performs as Expected	Is a Role Model for Others	Don't Know
Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
Creates a sense of urgency among the store team members to complete activities, which drive sales.
Coordinates all department activities into a cohesive team effort.
Committed to the team.
Takes immediate action toward goals.
Maintains persistence and dedication to achieving results.
If [Participant Name] were to make improvements in Commitment To Result, what are your suggestions for how he/she can improve this?

46. Strengths
    
    
    
47. Areas for Development
    
    
    
48. Please give any final comments or suggestions for [Participant Name Here]'s assessment.