Client Focus - 360 Degree Feedback Survey Sample #11





360 Feedback Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Competencies Included:
Client Focus, Continual Learning, Delegation, Technology Use/Management, Coaching
Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

To what extent does [Participant Name] exhibit the following ...

SELECT the rating that best reflects the employee's performance in the areas listed.


Client Focus

What does Client Focus mean?
It means that ...
  • You adapt to changes proposed by the client.
  • I anticipate the resources needed to meet the client needs.
  • You consistently exceed client expectations.
  • I deliver customized solutions for each client.
  • You form strong client relationships

To what extent does this person exhibit Client Focus?
Select from one of the ratings below.

Continual Learning

What does Continual Learning mean?
It means that ...
  • You grasp new ideas, concepts, technical, or business knowledge.
  • You pursue learning that will enhance job performance.
  • You pursue professional development opportunities when they arise.
  • You take the initiative to learn new skills.
  • You seek opportunities to grow in skills and knowledge.

To what extent does this person exhibit Continual Learning?
Select from one of the ratings below.

Delegation

What does Delegation mean?
It means that ...
  • You set clear and reasonable expectations for others and follow through on their progress.
  • You define the roles, responsibilities, required actions, and deadlines for team members.
  • You delegate authority and responsibility to subordinates and holds them accountable for your actions.
  • You allow employees to decide how they wish to complete the tasks.
  • You encourage and empower subordinates to use initiative in achieving goals and objectives.

To what extent does this person exhibit Delegation?
Select from one of the ratings below.

Technology Use/Management

What does Technology Use/Management mean?
It means that ...
  • You maximize the use of new technology to deliver products and services.
  • You identify gaps between actual and needed technical competencies and provide recommendations for required training.
  • You use technology in decision making and problem solving.
  • You apply complex rules and regulations to maintain optimal system performance.
  • You support employee training and development initiatives regarding implementation of technology.

To what extent does this person exhibit Technology Use/Management?
Select from one of the ratings below.

Coaching

What does Coaching mean?
It means that ...
  • You help employees to maintain high personal standards.
  • You develop the skills and capabilities of others.
  • You provide clear, motivating, and constructive feedback.
  • You help employees to understand responsibilities, authority, and expectations.
  • You coach employees in how to strengthen knowledge and skills to improve work performance.

To what extent does this person exhibit Coaching?
Select from one of the ratings below.
Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.