hr-survey.com

Client Focus - 360 Degree Feedback Survey Sample #2





Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Self-Assessment Instructions

You have been asked to complete a self-assessment questionnaire form (shown below). You will also receive feedback from others such as your peers, direct reports and manager. Feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences as an employee over the last twelve months and the goals you were asked to achieve. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will become part of the assessment process to foster your growth and on-going development.

Competencies Included:
Client Focus, Action, Self Management, Professional Development, Administrative Skill, Excellence, Empowering Others, Conflict Management, Strategic Insight, Entrepreneurship
Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Please ensure that your submission is made between . The survey will only be available during these dates.


Client Focus

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You ensure client commitments and requirements are met or exceeded
  1. You look for opportunities that have a positive impact on Clients.
  1. You obtain feedback to ensure client needs are being met.
  1. You are pro-active in dealing with clients and addressing your needs.
  1. You satisfy client needs.
What are your suggestions for how you can make improvements
in Client Focus?

Action

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You do whatever it takes (within reason) to get the job done.
  1. You work quickly when faced with difficult problems.
  1. You get the job done.
  1. You make effective decisions
  1. You motivate & supports others to gain skills
What are your suggestions for how you can make improvements
in Action?

Self Management

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You use patience and self-control in working with customers and associates.
  1. You analyze own reactions on the spot to ensure that communication does not appear to be driven by anger.
  1. You consciously control own negative emotions in order to keep team morale up.
  1. You are aware of personal impact on others and adjusts behavior to create a positive leadership presence.
  1. You step away from a situation to process appropriate response.
What are your suggestions for how you can make improvements
in Self Management?

Professional Development

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You quickly acquire and apply new knowledge and skills when needed
  1. You encourage employees to take courses relevant to their job.
  1. You keep yourself up-to-date of technical/professional issues
  1. You seek opportunities for professional development.
  1. You demonstrate enthusiasm and a willingness to learn new skills and knowledge
What are your suggestions for how you can make improvements
in Professional Development?

Administrative Skill

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You are able to develop, justify and present a budget.
  1. You implement and use performance measures.
  1. You have strong organizational skills to keep the workspace and department in order
  1. You have strong technical/computer skills.
  1. You have a high attention to detail.
What are your suggestions for how you can make improvements
in Administrative Skill?

Excellence

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You are planful and organized.
  1. You produce high quality work.
  1. You keep yourself and others focused on constant improvement.
  1. You demonstrate the functional or technical skills necessary to do your job.
  1. You can be counted on to add value wherever you are involved.
What are your suggestions for how you can make improvements
in Excellence?

Empowering Others

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You give employees the opportunity to make their own decisions at work.
  1. You allow employees to have flexible work schedules.
  1. You encourage others to obtain necessary skills and training.
  1. You recognize the accomplishments of employees when they complete important assignments.
  1. You trust employees to complete tasks assigned.
What are your suggestions for how you can make improvements
in Empowering Others?

Conflict Management

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You identify and takes steps to prevent potential confrontations.
  1. You clearly express expectations to others.
  1. You discuss conflict situations with supervisor.
  1. You try to understand others' point of view before making judgments
  1. You assist team members by helping them see the other point of view.
What are your suggestions for how you can make improvements
in Conflict Management?

Strategic Insight

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You analyze unique issues or problems impacting the Company.
  1. You formulate strategies and action plans to ensure successful completion of goals and objectives.
  1. You formulate policies and strategies for addressing the Company's important challenges.
  1. You identify root causes of problems.
  1. You anticipate business cycles and trends and makes adjustments in a timely manner.
What are your suggestions for how you can make improvements
in Strategic Insight?

Entrepreneurship

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You can work effectively in an environment of uncertainty.
  1. You maintain a high level of energy to respond to demands of the job.
  1. You are able to adapt the department to changing business demands and climate.
  1. You have a strategic awareness on how to promote the organization.
  1. You encourage risk taking for developing potential business opportunities.
What are your suggestions for how you can make improvements
in Entrepreneurship?


  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.