Client Focus - 360 Degree Feedback Survey Sample #2

Instructions

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months and the goals they were asked to achieve. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be discussed with the employee to foster growth and on-going development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Please ensure that your submission is made between and . The survey will only be available during these dates.

Client Focus	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Ensures client commitments and requirements are met or exceeded
Forms strong client relationships
Is pro-active in dealing with clients and addressing their needs.
Obtains feedback to ensure client needs are being met.
Maintains strong relationships with clients.
What are your suggestions for how can make improvements in Client Focus?
Action	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Effectively makes decisions
Drives and mobilizes others progress toward goals.
Does whatever it takes (within reason) to get the job done.
Gets the job done.
Motivates & supports others to gain skills
What are your suggestions for how can make improvements in Action?
Self Management	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Steps away from a situation to process appropriate response.
Sets an example for associates during stressful periods by maintaining a positive, can-do attitude.
Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
Analyzes interpersonal problems instead of reacting to them.
Does not allow own emotions to interfere with the performance of others.
What are your suggestions for how can make improvements in Self Management?
Professional Development	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Encourages employees to take courses relevant to their job.
Seeks opportunities for professional development.
Seeks opportunities for continuous learning.
Contributing fully to the extent of their skills
Keep themselves up-to-date of technical/professional issues
What are your suggestions for how can make improvements in Professional Development?
Administrative Skill	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Implements and uses performance measures.
Strong organizational skills to keep the workspace and department in order
Completes reports on-time.
Accurately implements contract provisions.
Able to develop, justify and present a budget.
What are your suggestions for how can make improvements in Administrative Skill?
Excellence	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Demonstrates the analytical skills to do their job.
Takes a lot of pride in their work.
Can be counted on to add value wherever they are involved.
Produces high quality work.
Is planful and organized.
What are your suggestions for how can make improvements in Excellence?
Empowering Others	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Sets clear goals for others to accomplish.
Encourages others to obtain necessary skills and training.
Provides support and resources needed to accomplish goals.
Distributes the workload to subordinates.
Avoids micromanaging their employees.
What are your suggestions for how can make improvements in Empowering Others?
Conflict Management	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Deals effectively with employee grievances.
Clearly expresses expectations to others.
Helps employees to think through alternative ways to resolve conflict situations.
Discusses conflict situations with supervisor.
Identifies and takes steps to prevent potential confrontations.
What are your suggestions for how can make improvements in Conflict Management?
Strategic Insight	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Communicates vision for the department and company.
Analyzes records and reports to obtain insight into potential issues and trends.
Identifies root causes of problems.
Formulates strategies and action plans to ensure successful completion of goals and objectives.
Implements long-term solutions to problems.
What are your suggestions for how can make improvements in Strategic Insight?
Entrepreneurship	Clear Strength	Capable and Effective	Could Benefit from Development	Needs Significant Improvement
Encourages risk taking for developing potential business opportunities.
Exhibits determination and passion in completion of goals.
Encourages dynamic growth opportunities.
Finds unique ways to go around barriers to success.
Devotes a certain amount of time and effort to developing new business opportunities.
What are your suggestions for how can make improvements in Entrepreneurship?

51. Strengths
    
    
    
52. Areas for Development
    
    
    
53. Please give any final comments or suggestions for 's assessment.