hr-survey.com

Client Focus - 360 Degree Feedback Survey Sample #2





Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Self-Assessment Instructions

You have been asked to complete a self-assessment questionnaire form (shown below). You will also receive feedback from others such as your peers, direct reports and manager. Feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences as an employee over the last twelve months and the goals you were asked to achieve. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will become part of the assessment process to foster your growth and on-going development.

Competencies Included:
Client Focus, Action, Self Management, Professional Development, Administrative Skill, Excellence, Empowering Others, Conflict Management, Strategic Insight, Entrepreneurship
Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Please ensure that your submission is made between . The survey will only be available during these dates.


Client Focus

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You prioritize client issues to tackle the most pressing needs first.
  1. I identify the core needs of the client.
  1. I provide a responsive service that meets the needs of clients.
  1. You understand the needs of the client.
  1. I build products that meet the unique needs of each client.
What are your suggestions for how you can make improvements
in Client Focus?

Action

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You motivate & supports others to gain skills
  1. You do whatever it takes (within reason) to get the job done.
  1. You get the job done.
  1. You make effective decisions
  1. You are not afraid to take corrective action when necessary.
What are your suggestions for how you can make improvements
in Action?

Self Management

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You are aware of personal impact on others and adjusts behavior to create a positive leadership presence.
  1. You analyze own reactions on the spot to ensure that communication does not appear to be driven by anger.
  1. You consciously control own negative emotions in order to keep team morale up.
  1. You set an example for associates during stressful periods by maintaining a positive, can-do attitude.
  1. You do not allow own emotions to interfere with the performance of others.
What are your suggestions for how you can make improvements
in Self Management?

Professional Development

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You encourage employees to take courses relevant to their job.
  1. You allow employees to fully participate in employee training and professional development.
  1. You quickly acquire and apply new knowledge and skills when needed
  1. You are contributing fully to the extent of your skills
  1. You keep yourself up-to-date of technical/professional issues
What are your suggestions for how you can make improvements
in Professional Development?

Administrative Skill

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You implement and use performance measures.
  1. You have strong organizational skills to keep the workspace and department in order
  1. You have a high attention to detail.
  1. You are enthusiastic about taking on challenging projects.
  1. You accurately implement contract provisions.
What are your suggestions for how you can make improvements
in Administrative Skill?

Excellence

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You are planful and organized.
  1. You take a lot of pride in your work.
  1. You demonstrate the functional or technical skills necessary to do your job.
  1. You keep yourself and others focused on constant improvement.
  1. You demonstrate the analytical skills to do your job.
What are your suggestions for how you can make improvements
in Excellence?

Empowering Others

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You give employees input into the decision making process.
  1. You avoid micromanaging your employees.
  1. You express confidence in the abilities of others.
  1. You are willing to share in the decision making process.
  1. You demonstrate confidence in the abilities of subordinates.
What are your suggestions for how you can make improvements
in Empowering Others?

Conflict Management

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You identify and takes steps to prevent potential confrontations.
  1. You help employees to think through alternative ways to resolve conflict situations.
  1. You deal effectively with employee grievances.
  1. You assist team members by helping them see the other point of view.
  1. You try to understand others' point of view before making judgments
What are your suggestions for how you can make improvements
in Conflict Management?

Strategic Insight

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You identify potential problems before they become critical incidents.
  1. You formulate strategies and action plans to ensure successful completion of goals and objectives.
  1. You anticipate business cycles and trends and makes adjustments in a timely manner.
  1. You analyze unique issues or problems impacting the Company.
  1. You analyze records and reports to obtain insight into potential issues and trends.
What are your suggestions for how you can make improvements
in Strategic Insight?

Entrepreneurship

Clear
Strength
Capable
and
Effective
Could
Benefit from
Development
Needs
Significant
Improvement
  1. You are comfortable operating in an environment of uncertainty.
  1. You encourage risk taking for developing potential business opportunities.
  1. You take the initiative to complete tasks.
  1. You seek and utilize mentors to help guide your professional development.
  1. You can work effectively in an environment of uncertainty.
What are your suggestions for how you can make improvements
in Entrepreneurship?


  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.