hr-survey.com

Client Focus - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Dear Employee:

You have been selected to participate in a 360-assessment. As part of this process you will need to complete the self-assessment questionnaire below.

In responding to the questions below, think about your experiences over the last 12 months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others. A report will be shared with you at the conclusion of this project.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



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Client Focus

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. I exceed expectations of the clients.
  1. You consistently demonstrate a client focus.
  1. I understand what resources are needed to meet client needs.
  1. I create documents that meet the client's specifications.
  1. I prioritize client issues based on urgency.


Creativity

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. You create a lot of new ideas.
  1. You are creative and inspirational.
  1. You conceive, implement and evaluate ideas.
  1. You are creative.
  1. You develop solutions to challenging problems.


Passion To Learn

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. You inspire others to learn new things.
  1. You enjoy learning new skills and techniques.
  1. You take advantage of training opportunities when they arise.
  1. You create an environment that supports personal development and exploration.
  1. You exhibit willingness to upgrade skills through additional training and education.


Co-worker Development

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. You take immediate action on poor performance
  1. You provide ongoing feedback to co-workers on your development progress
  1. You work to identify root causes of performance problems
  1. You give others development opportunities through project assignments and increased job responsibilities
  1. You adapt coaching and mentoring approach to meet the style or needs of individuals


Technology Use/Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. You use technology in decision making and problem solving.
  1. You adopt the implementation of new technology into the workplace.
  1. You understand and are committed to implementing new technologies.
  1. You support technical training and development of employees.
  1. You maximize the use of new technology to deliver products and services.


Collaboration

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. I effectively use technology to facilitate collaborative efforts in building process and policy documents.
  1. You consult with other partners on issues.
  1. You have the confidence and trust of other partners.
  1. I collaborate to manage interpersonal disputes with a positive approach.
  1. I create an environment where team members feel safe to express their ideas and concerns without fear of judgment.


Strategic Focus

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. You are able to decline a poor strategy by proposing alternate strategies.
  1. I develop strategies to increase efficiency and reduce environmental impacts.
  1. I understand how to achieve strategic financial objectives.
  1. I analyze the environment and develop strategies to achieve competitive advantage in the marketplace.
  1. You support changes being recommended from senior management.


Planning

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. You are able to closely follow the plan established for the department.
  1. I encourage others to follow the plan.
  1. You make plans and follows through.
  1. I reduce uncertainty in the department through clear planning and schedules.
  1. You are able to identify the needs of the department before a major change.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.