Client Focus - 360 Degree Feedback Survey Sample #7

Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between and .

Client Focus	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Obtains feedback to ensure client needs are being met.
Satisfies client needs.
Ensures client commitments and requirements are met or exceeded
Maintains strong relationships with clients.
Is pro-active in dealing with clients and addressing their needs.
If were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?
Adaptability	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Performs a wide range of tasks, responds to changes in direction and priorities and accepts new challenges, responsibilities, and assignments.
Learns from personal experiences and/or mistakes.
Able to work effectively with new people and new teams.
Flexible and open to new ideas and encourages others to value change.
Is flexible and open minded in dealing with others.
If were to make improvements in Adaptability, what are your suggestions for how he/she can improve this?
Integrity	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Establishes relationships of trust, honesty, fairness, and integrity.
Follows tasks to completion.
Maintains strong relationships with others.
Does what was promised.
Fosters an environment built upon trust.
If were to make improvements in Integrity, what are your suggestions for how he/she can improve this?
Cultural Awareness	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Seeks out different viewpoints and benefits from different perspectives.
Fosters a diverse workforce free from discrimination and harassment.
Shows respect in daily interactions
Respects others regardless of age, race, gender, nationality, or disability.
Maintains an inclusive work environment that maximizes the talents of others in achieving goals.
If were to make improvements in Cultural Awareness, what are your suggestions for how he/she can improve this?
Supervisory Skills	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Treats all staff equitably.
Promotes teamwork and cooperation within the department.
Provides constructive, ongoing feedback.
Maintains good working relationships with employees.
Resolves personnel problems quickly and effectively.
If were to make improvements in Supervisory Skills, what are your suggestions for how he/she can improve this?
Persuasion and Influence	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Has excellent influencing/negotiating skills.
Develops a good rapport with others.
Persuades others to consider alternative points of view.
Seeks to obtain consensus or compromise.
Ensures stakeholders are involved in the decision making process.
If were to make improvements in Persuasion and Influence, what are your suggestions for how he/she can improve this?
Innovation	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Challenges current procedures to develop other alternatives.
Suggests new ideas at meetings.
Implements best practices within the department.
Builds upon the ideas and solutions of others.
Analyzes current procedures and identifies opportunities for improvement.
If were to make improvements in Innovation, what are your suggestions for how he/she can improve this?
Achievement	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Completes work to a high technical standard
Set high standards in their performance
Schedules time for self and others to optimize high priority and long term actions. Monitors progress towards business goals.
Systematically works to improve the organization
Follows-up and takes action when goals are not met to ensure better results in the future.
If were to make improvements in Achievement, what are your suggestions for how he/she can improve this?
Managing Risk	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Works within constraints of the organization.
Effectively responds to critical situations to reduce potential for losses.
Seeks to maintain the long-term viability of the Company.
Bases decisions on patterns found in fluid/changing information.
Rewards innovative experiments to try new ideas.
If were to make improvements in Managing Risk, what are your suggestions for how he/she can improve this?
Business Acumen	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Able to align resources to meet the business needs of the company.
Applies the knowledge of work processes to influence the achievement of business goals
Understands complex issues and problems.
Considers impact of actions on other areas of the organization.
Exhibits behavior that is consistent with the vision, mission, and core values of the organization
If were to make improvements in Business Acumen, what are your suggestions for how he/she can improve this?
Vision	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Creates a positive vision of the future for the Company.
Leads employees in new directions.
Expresses the Company vision in a way that is easily understood and adopted by employees.
Creates a common vision for others.
Clearly articulates a vision for his/her work and inspires others to support it
If were to make improvements in Vision, what are your suggestions for how he/she can improve this?

56. Strengths
    
    
    
57. Areas for Development
    
    
    
58. Please give any final comments or suggestions for 's assessment.