Client Focus - 360 Degree Feedback Survey Sample #7

360 Feedback Survey

Instructions

We are requesting your participation in a 360-degree feedback review of several participants in our company's Leadership Development program. We are administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of this manager's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

You will get the chance to evaluate this manager's performance in different areas and share your thoughts through written comments for more detailed feedback. Ensure that your feedback is constructive and helpful.

In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

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Client Focus	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Is above average in addressing the needs of the clients.
Creates an environment that enables clients to receive excellent service.
Prioritizes client issues based on urgency.
Provides training to others on how to improve client service.
Builds products that meet the unique needs of each client.
If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?
Adaptability	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Adjusts plans as needed based on changing conditions.
Embraces change and fosters an open-minded environment.
Adjusts to the new vision and mission of the company.
Accommodates changes as needed.
Adapts to diversity within the team.
If [Participant Name] were to make improvements in Adaptability, what are your suggestions for how he/she can improve this?
Integrity	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Fosters an environment built upon trust.
Demonstrates honesty and truthfulness at all times.
Develops trust and confidence from others.
Accepts responsibility for mistakes.
Follows tasks to completion.
If [Participant Name] were to make improvements in Integrity, what are your suggestions for how he/she can improve this?
Cultural Awareness	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Acknowledges their own biases in cultural interactions.
Effective in working with individuals with a variety of cultural backgrounds.
Fosters a diverse workforce free from discrimination and harassment.
Aware of their own cultural views.
Understands the impact that our culture may have on interactions between individuals.
If [Participant Name] were to make improvements in Cultural Awareness, what are your suggestions for how he/she can improve this?
Supervisory Skills	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Knows the best ways to communicate effectively with different types of employees.
Asks employees for their input in decisions that may directly affect the team.
Decides the order that tasks need to be completed.
Encourages employees to take responsibility for mistakes.
Fosters a culture of personal responsibility and accountability.
If [Participant Name] were to make improvements in Supervisory Skills, what are your suggestions for how he/she can improve this?
Persuasion and Influence	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Seeks to obtain consensus or compromise.
Attempts to persuade others rather than simply control them.
Able to express own goals and needs.
Develops a good rapport with others.
Ensures stakeholders are involved in the decision making process.
If [Participant Name] were to make improvements in Persuasion and Influence, what are your suggestions for how he/she can improve this?
Innovation	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Establishes systems of continuous improvement.
Advocates for disruptive innovation to ensure the department remains agile and responsive to evolving market demands.
Helps to identify and create value from innovation.
Focuses the team on important innovations.
Facilitates networking events or brainstorming sessions where employees can share insights and inspirations.
If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?
Achievement	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Uses established goals and performance measures to keep track of performance.
Strives to meet goals and objectives.
Created impactful reports for the re-organization committee.
Completes work to given time frame and to budget
Helps others to improve or meet standards of performance.
If [Participant Name] were to make improvements in Achievement, what are your suggestions for how he/she can improve this?
Managing Risk	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Seeks to increase safety in the workplace.
Outlines the risk management framework including responsibilities, description of the process, and guidance on evaluating risk criteria and appropriate risk responses.
Uses financial data to mitigate financial risks.
Determines the impact of specific risks on reputation.
Uses risk management to remain in compliance with regulations.
If [Participant Name] were to make improvements in Managing Risk, what are your suggestions for how he/she can improve this?
Business Acumen	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Shares information among teams and departments.
Identifies potential regulatory risks and strategies to mitigate them.
Has a good understanding of business operations to more effectively align company services to meet the needs of its customers.
Recognizes trends in underlying data.
Uses risk management to make more effective business decisions.
If [Participant Name] were to make improvements in Business Acumen, what are your suggestions for how he/she can improve this?
Vision	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Focuses efforts on implementing the organization's strategic vision.
Encourages employees to prioritize activities that contribute to the vision.
Establishes a timeline for attainment of the organization's vision.
Creates a vision to align corporate strategies with the organization's value system.
Creates a crystal-clear vision for where the department needs to be in the next 12 months.
If [Participant Name] were to make improvements in Vision, what are your suggestions for how he/she can improve this?

56. Strengths
    
    
    
57. Areas for Development
    
    
    
58. Please give any final comments or suggestions for [Participant Name Here]'s assessment.