HR-Survey > 360-Degree Feedback > Competency Model

Client Focus - 360 Degree Feedback Survey Sample #7





360 Feedback Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

Sample Result Document:
Sample Results
In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Client Focus

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Is aware of expectations from clients.
  1. Anticipates potential obstacles to meeting client needs.
  1. Understands what resources are needed to meet client needs.
  1. Fulfills commitments made to clients.
  1. Is aware of what the client wants to receive.
If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?

Adaptability

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Able to step in and help co-workers when needed.
  1. Adjusts plans to meet new situations.
  1. Able to adapt to changes in technology and processes.
  1. Is aware of changes to team personnel.
  1. Adapts to new environments.
If [Participant Name] were to make improvements in Adaptability, what are your suggestions for how he/she can improve this?

Integrity

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Demonstrates honesty and truthfulness at all times.
  1. Accepts responsibility for mistakes.
  1. Fosters a high standard of ethics and integrity.
  1. Develops trust and confidence from others.
  1. Protects the integrity and confidentiality of information
If [Participant Name] were to make improvements in Integrity, what are your suggestions for how he/she can improve this?

Cultural Awareness

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Respects the views offered by individuals with different cultural backgrounds.
  1. Seeks opportunities to learn about the other cultural backgrounds of colleagues.
  1. Understands the impact that our culture may have on interactions between individuals.
  1. Develops skills and attitudes to bridge cultural differences.
  1. Encourages a work environment where individual differences are valued.
If [Participant Name] were to make improvements in Cultural Awareness, what are your suggestions for how he/she can improve this?

Supervisory Skills

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Understands the importance of good performance management.
  1. Holds employees accountable for work assignments.
  1. Provides direction and coaching to employees.
  1. Provides useful and constructive feedback to employees.
  1. Successful in resolving personnel conflicts.
If [Participant Name] were to make improvements in Supervisory Skills, what are your suggestions for how he/she can improve this?

Persuasion and Influence

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Ensures stakeholders are involved in the decision making process.
  1. Communicates effectively with others.
  1. Able to express own goals and needs.
  1. Develops a good rapport with others.
  1. Persuades others to consider alternative points of view.
If [Participant Name] were to make improvements in Persuasion and Influence, what are your suggestions for how he/she can improve this?

Innovation

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Searches for opportunities and innovative ways to improve the organization.
  1. Implements best practices within the department.
  1. Analyzes current procedures and identifies opportunities for improvement.
  1. Encourages open communication to ensure that all proposals are considered.
  1. Solves problems with insight and understanding.
If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?

Achievement

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Inspires others to work with a sense of urgency.
  1. Takes calculated risks to achieve significant rewards.
  1. Driven to complete goals despite obstacles that may arise.
  1. Completed training on the new equipment.
  1. Is results oriented.
If [Participant Name] were to make improvements in Achievement, what are your suggestions for how he/she can improve this?

Managing Risk

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Committed to implementing rules and procedures to minimize risk.
  1. Performs regular risk analyses to minimize adverse outcomes.
  1. Creates a risk profile for projects and teams.
  1. Attends risk management seminars and conferences.
  1. Aware of appropriate actions to minimize risks.
If [Participant Name] were to make improvements in Managing Risk, what are your suggestions for how he/she can improve this?

Business Acumen

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Creates strategic plans that conform with regulations and industry guidelines.
  1. Understands impacts of domestic & global market events & issues.
  1. Identifies new business opportunities.
  1. Understands complex issues and problems.
  1. Describes and summarizes data.
If [Participant Name] were to make improvements in Business Acumen, what are your suggestions for how he/she can improve this?

Vision

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Understands the vision of the Company and promotes it ahead of any self-interests.
  1. Creates a positive vision of the future for the Company.
  1. Creates a common vision for others.
  1. Develops action plans to align his/her work with the goals of the organization
  1. Communicates a vision of where the Company needs to be in the future.
If [Participant Name] were to make improvements in Vision, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.