HR-Survey > 360-Degree Feedback > Competency Model

Client Focus - 360 Degree Feedback Survey Sample #7





360 Feedback Survey

Questionnaires Measuring Client Focus:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

Sample Result Document:
Sample Results
In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Client Focus

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Gives feedback to the client regularly.
  1. Builds products that meet the unique needs of each client.
  1. Focuses on the unique needs of each client.
  1. Creates documents that meet the client's specifications.
  1. Uses feedback from clients to help improve services.
If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?

Adaptability

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Handles unexpected events without a loss of productivity.
  1. Continually trying to improve skills to remain current.
  1. Willing to change ideas or perceptions based on new information or contrary evidence which is presented.
  1. Adjusts plans to meet the needs of new constraints.
  1. Handles changes easily.
If [Participant Name] were to make improvements in Adaptability, what are your suggestions for how he/she can improve this?

Integrity

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Demonstrates sincerity in actions with others.
  1. Fosters a high standard of ethics and integrity.
  1. Does what was promised.
  1. Protects the integrity and confidentiality of information
  1. Develops trust and confidence from others.
If [Participant Name] were to make improvements in Integrity, what are your suggestions for how he/she can improve this?

Cultural Awareness

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Functions effectively within various cultural contexts.
  1. Participates in cultural training sessions/classes.
  1. Understands what customs and etiquette are important for individuals from other cultures.
  1. Actively listens to other employees' stories about their culture.
  1. Fosters a diverse workforce free from discrimination and harassment.
If [Participant Name] were to make improvements in Cultural Awareness, what are your suggestions for how he/she can improve this?

Supervisory Skills

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Makes sure employees complete the work on time.
  1. Promotes teamwork and cooperation within the department.
  1. Offers instructions and guidance to subordinates.
  1. Adopts a measured approach to resolving workplace issues, ensuring that actions are not taken hastily.
  1. Conveys instructions, directives and guidelines to the employees.
If [Participant Name] were to make improvements in Supervisory Skills, what are your suggestions for how he/she can improve this?

Persuasion and Influence

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Persuades others to consider alternative points of view.
  1. Able to express own goals and needs.
  1. Ensures stakeholders are involved in the decision making process.
  1. Attempts to persuade others rather than simply control them.
  1. Understanding what others need.
If [Participant Name] were to make improvements in Persuasion and Influence, what are your suggestions for how he/she can improve this?

Innovation

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Finds creative ways to get things done with limited resources.
  1. Searches for opportunities and innovative ways to improve the organization.
  1. Analyzes current procedures and identifies opportunities for improvement.
  1. Challenges current procedures to develop other alternatives.
  1. Creates improved methods or solutions for meeting goals and objectives.
If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?

Achievement

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Takes calculated risks to achieve higher levels of performance.
  1. Sets ambitious standards of performance.
  1. Establishes stretch goals to advance skills and output.
  1. Increased revenue for the company.
  1. Schedules time for self and others to optimize high priority and long term actions. Monitors progress towards business goals.
If [Participant Name] were to make improvements in Achievement, what are your suggestions for how he/she can improve this?

Managing Risk

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Creates informative guides regarding potential risks and risky behaviors.
  1. Adopts a risk-based approach to establishing systems of internal controls.
  1. Views risks as potential opportunities for profit.
  1. Create continuity plans.
  1. Creates a risk profile for projects and teams.
If [Participant Name] were to make improvements in Managing Risk, what are your suggestions for how he/she can improve this?

Business Acumen

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Maintains currency with laws, regulations, policies, procedures, trends, and developments.
  1. Develops business plans that are forward looking.
  1. Has an understanding of various asset classes and how to interpret balance sheets.
  1. Understands consumer behaviors and how they may change in the future.
  1. Understands the dynamics of our industry.
If [Participant Name] were to make improvements in Business Acumen, what are your suggestions for how he/she can improve this?

Vision

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Develops an inspiring and ambitious vision for the organization's future.
  1. Devoted to carrying out the strategic vision.
  1. Communicates a vision of where the Company needs to be in the future.
  1. Crafts strategic plans that embody the organization's shared vision.
  1. Able to formulate and implement a vision for the future of the department.
If [Participant Name] were to make improvements in Vision, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.