Client Focus |
- Tailors solutions to meet the specific needs of each client.
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- Obtains feedback to ensure client needs are being met.
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- Delivers customized solutions for each client.
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- Provides excellent service to clients.
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- Ensures clients are comfortable with the services provided.
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If [Participant Name] were to make improvements in Client Focus,
what are your suggestions for how he/she can improve this?
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Adaptability |
- Adjusts plans to meet the needs of new constraints.
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- Is open to new ideas and innovations.
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- Able to quickly learn new ways of performing their job.
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- Is proactive and takes steps to prepare for changes in the workplace.
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- Responds quickly to new information.
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If [Participant Name] were to make improvements in Adaptability,
what are your suggestions for how he/she can improve this?
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Integrity |
- Establishes relationships of trust, honesty, fairness, and integrity.
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- Fosters a high standard of ethics and integrity.
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- Follows tasks to completion.
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- Maintains strong relationships with others.
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- Does what was promised.
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If [Participant Name] were to make improvements in Integrity,
what are your suggestions for how he/she can improve this?
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Cultural Awareness |
- Treats others with dignity and respect.
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- Avoids referring to stereotypes about others from different cultures.
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- Encourages a work environment where individual differences are valued.
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- Supports and mentors others that may have different cultural backgrounds.
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- Values the diverse perspectives from others.
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If [Participant Name] were to make improvements in Cultural Awareness,
what are your suggestions for how he/she can improve this?
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Supervisory Skills |
- Maintains disciplinary policy and fair enforcement of work rules
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- Provides guidance and support to help employees achieve their goals.
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- Communicates effectively with employees.
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- Communicates equally well with all employees.
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- Maintains the confidence and trust of employees.
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If [Participant Name] were to make improvements in Supervisory Skills,
what are your suggestions for how he/she can improve this?
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Persuasion and Influence |
- Able to express own goals and needs.
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- Understanding what others need.
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- Attempts to persuade others rather than simply control them.
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- Develops a good rapport with others.
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- Ensures stakeholders are involved in the decision making process.
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If [Participant Name] were to make improvements in Persuasion and Influence,
what are your suggestions for how he/she can improve this?
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Innovation |
- Builds upon the ideas and solutions of others.
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- Searches for opportunities and innovative ways to improve the organization.
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- Encourages open communication to ensure that all proposals are considered.
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- Offers constructive improvements to existing systems.
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- Analyzes current procedures and identifies opportunities for improvement.
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If [Participant Name] were to make improvements in Innovation,
what are your suggestions for how he/she can improve this?
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Achievement |
- Sets challenging goals for the department.
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- Driven to complete goals despite obstacles that may arise.
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- Successfully launched the ABC project.
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- Holds others to high standards of achievement.
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- Sets challenging goals.
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If [Participant Name] were to make improvements in Achievement,
what are your suggestions for how he/she can improve this?
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Managing Risk |
- Identifies opportunities that may be created by taking specific risks.
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- Seeks to increase safety in the workplace.
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- Determines the impact of specific risks on finances.
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- Implements changes to reduce the chances of critical incidents in the future.
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- Takes steps to contain the costs of responding to such events.
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If [Participant Name] were to make improvements in Managing Risk,
what are your suggestions for how he/she can improve this?
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Business Acumen |
- Applies the knowledge of work processes to influence the achievement of business goals
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- Able to correctly assess current/estimated valuations.
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- Understands the costs, profits, markets, and added value of issues.
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- Able to align resources to meet the business needs of the company.
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- Maintains currency with laws, regulations, policies, procedures, trends, and developments.
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If [Participant Name] were to make improvements in Business Acumen,
what are your suggestions for how he/she can improve this?
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Vision |
- Is able to diagnose issues and problems and to create a vision for their solutions.
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- Behaves in a way that is consistent with business values & code of conduct
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- Recognizes issues and formulates solutions.
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- Inspires individuals to achieve success by clearly communicating the organization's vision and motivating them to align their personal goals with this vision.
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- Influences the attitudes and behaviors of subordinates to match the department's vision.
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If [Participant Name] were to make improvements in Vision,
what are your suggestions for how he/she can improve this?
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