Client Focus - 360 Degree Feedback Survey Sample #7

360 Feedback Survey

Instructions

We are requesting your participation in a 360-degree feedback review of several participants in our company's Leadership Development program. We are administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of this manager's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

You will get the chance to evaluate this manager's performance in different areas and share your thoughts through written comments for more detailed feedback. Ensure that your feedback is constructive and helpful.

In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

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Client Focus	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Meets with clients on a regular basis.
Consistently meets client's needs.
Anticipates and proactively resolves issues that the client may face.
Looks for opportunities that have a positive impact on Clients.
Makes sure client needs are understood by the team members.
If [Participant Name] were to make improvements in Client Focus, what are your suggestions for how he/she can improve this?
Adaptability	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Takes decisive action to alter course when needed.
Adapts procedures to meet production goals.
Integrates new core values of the company.
Able to use new features of software applications to analyze data.
Adjusts plans to meet new situations.
If [Participant Name] were to make improvements in Adaptability, what are your suggestions for how he/she can improve this?
Integrity	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Delivers on all promises.
Takes responsibility for errors promptly, emphasizing a commitment to integrity, openness and ethical standards.
Maintains high standard of excellence when dealing with ethical, legal, or regulatory issues.
Accepts responsibility for mistakes.
Genuinely supports the company's mission and values to become a reliable and trustworthy team member.
If [Participant Name] were to make improvements in Integrity, what are your suggestions for how he/she can improve this?
Cultural Awareness	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Acknowledges their own biases in cultural interactions.
Is willing to include individuals with different cultural backgrounds on the team.
Seeks out opportunities to learn about different cultures and integrates that knowledge into leadership practices.
Participates in or facilitates cultural sensitivity training for self and team.
May advocate for others with different cultural backgrounds.
If [Participant Name] were to make improvements in Cultural Awareness, what are your suggestions for how he/she can improve this?
Supervisory Skills	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Provides timely and thorough performance evaluations of employees.
Makes sure employees are working toward goals set by the company.
Communicates equally well with all employees.
Schedules follow up meetings if employee's performance is below average.
Uses disciplinary measures with the intent to guide and improve behavior, rather than to seek retribution.
If [Participant Name] were to make improvements in Supervisory Skills, what are your suggestions for how he/she can improve this?
Persuasion and Influence	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Deconstructs complex or emotionally charged topics into manageable points to guide rational decision-making.
Listens attentively to others to better understand their points of view.
Works to persuade others.
Advocates consistently for decisions aligned with ethical and organizational values, even when unpopular.
Defends the long-term vision against short-term pressures that compromise integrity or purpose.
If [Participant Name] were to make improvements in Persuasion and Influence, what are your suggestions for how he/she can improve this?
Innovation	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Creates a framework to support innovation.
Pursues innovative approaches to the current policies and procedures.
Advocates for disruptive innovation to ensure the department remains agile and responsive to evolving market demands.
Challenges current procedures to develop other alternatives.
Has a strong commitment to innovation.
If [Participant Name] were to make improvements in Innovation, what are your suggestions for how he/she can improve this?
Achievement	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Leads with structure, ensuring good execution of initiatives and alignment with organizational objectives.
Met required benchmarks for the position.
Encourages goal-setting that balances difficulty and achievability.
Completes work promptly and efficiently.
Keeps moving forward and stays focused on objectives despite setbacks.
If [Participant Name] were to make improvements in Achievement, what are your suggestions for how he/she can improve this?
Managing Risk	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Determines the potential outcome of adverse risk events.
Decides what actions will be taken.
Monitors enterprise risk management activities for their impact and effectiveness on mitigating risks.
Recognizes the potential financial impact of specific risks.
Determines which are the serious threats.
If [Participant Name] were to make improvements in Managing Risk, what are your suggestions for how he/she can improve this?
Business Acumen	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Anticipates marketplace opportunities and supports speed to market.
Develops strategic plans to promote business and organizational strengths.
Calculates return on investment (ROI) for various business projects.
Uses risk management to make more effective business decisions.
Anticipates business cycles and trends and makes strategic adjustments in a timely manner.
If [Participant Name] were to make improvements in Business Acumen, what are your suggestions for how he/she can improve this?
Vision	Needs Improvement		Fully Proficient		Excels/ Role Model	Not Applicable
Regularly revisits and re-articulates the vision in team meetings, updates, and one-on-ones.
Avoids mixed messages by ensuring verbal and non-verbal cues reflect the same priorities.
Behaves in a way that is consistent with business values & code of conduct
Fosters a leadership vision that promotes innovation and growth.
Able to formulate and implement a vision for the future of the department.
If [Participant Name] were to make improvements in Vision, what are your suggestions for how he/she can improve this?

56. Strengths
    
    
    
57. Areas for Development
    
    
    
58. Please give any final comments or suggestions for [Participant Name Here]'s assessment.