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Questionnaire Items Measuring Excellence

Excellence in work helps employees to achieve higher levels of performance, stronger professional growth, and a deeper sense of purpose in what they do. By setting ambitious goals, taking ownership of their responsibilities, and continuously refining their skills, employees position themselves for long-term success and greater opportunities. Excellence also strengthens confidence, builds credibility with colleagues and leaders, and creates a foundation for meaningful contributions that elevate both individual and organizational outcomes.

• Greater career advancement and opportunity. Employees who consistently demonstrate excellence stand out as reliable, capable, and high-impact contributors. This visibility opens doors to promotions, leadership roles, and more challenging assignments.
• Stronger professional skills and long-term capability. Pursuing excellence pushes employees to learn continuously, refine their techniques, and master new tools or methods. Over time, this builds deep expertise that enhances both performance and career resilience.
• Higher job satisfaction and personal fulfillment. When employees strive for excellence, they experience a sense of accomplishment and pride in their work. This leads to greater motivation, engagement, and a more meaningful connection to their role and organization.

360-Degree Feedback Questionnaire Items

When employees pursue Excellence they are able to elevate the quality of their work, set ambitious goals, and consistently push beyond routine expectations to achieve stronger results. They take ownership of their responsibilities, manage their time and priorities effectively, and adapt quickly through continual learning and analytical thinking. They also contribute more meaningfully to team success by seeking mentorship, collaborating with professional contacts, and stepping forward to support others. Ultimately, pursuing Excellence enables employees to grow their capabilities, strengthen their impact, and help create a culture where high performance becomes the norm.



Sets High Goals

• Sets high standards across all tasks and responsibilities.
• Sets forward-looking goals that anticipate future needs and position the team for long-term success.
• Raises the bar by setting goals that challenge existing capabilities and encourage meaningful growth.
• Establishes ambitious performance goals that push beyond routine expectations and drive continuous improvement.
• Transforms high personal standards into exceptional performance.
• Sets goals with high standards to ensure work consistently exceeds expectations.
• Defines clear, aspirational goals that inspire higher levels of achievement.
• Sets goals to expand knowledge and skills.
• Sets stretch goals to develop skills and abilities.

Increases Responsibilities

• Accepts additional responsibilities.
• Takes ownership of additional duties during critical periods to support the team.
• Seeks opportunities to lead tasks or initiatives that require greater judgment, skill, or accountability.
• Adds responsibilities for challenging assignments that expand capability and contribute to the bottom-line.
• Assumes broader responsibilities to strengthen expertise and prepare for future leadership roles.
• Seeks additional responsibilities.

Visionary

• Has a vision for how work should be completed in the department.
• Sets an ambitious vision for the future.
• Creates forward-looking plans to expand opportunities.
• Has a clear vision for success.
• Translates big-picture thinking into clear priorities that guide the team toward ambitious outcomes.
• Identifies emerging trends and anticipates future needs to position the team for long-term success.
• Envisions innovative approaches that elevate quality, efficiency, or impact.
• Articulates a compelling picture of the future that motivates others to pursue higher levels of performance.

Effectively Manages Risk

• Implements controls and safeguards that maintain the quality of outcomes.
• Strategically chooses the level of risk that maximizes the likelihood of exceptional results.
• Takes calculated risks that are appropriate for achieving high-quality outcomes.
• Reduces potential obstacles and risks to ensure consistently exceptional performance.
• Assesses and selects the level of risk to enable superior performance.
• Limits the impact of risk events to protect performance and outcomes.
• Willing to take risks to achieve excellence.
• Uses sound judgment to identify the risks that meaningfully advance excellence.
• Calibrates the level of risk required to achieve exceptional outcomes.
• Anticipates and minimizes risks that could compromise excellence.
• Balances ambition and risk to drive outstanding results.
• Mitigates risks that threaten the achievement of exceptional results.

Driven to Excel

• Takes a lot of pride in their work.
• Focuses on accomplishing meaningful work efficiently and effectively.
• Demonstrates a strong drive to accomplish tasks and deliver results.
• Shows unwavering determination to carry projects through to completion.
• Consistently pushes toward superior performance.
• Channels ambition into actions that elevate quality and outcomes.
• Persists through challenges to ensure projects are fully completed.
• Demonstrates strong drive and persistence to see projects through to successful completion.
• Driven by a deep desire to excel.
• Demonstrates a strong internal drive to achieve exceptional results.
• Is driven to excel in all tasks and areas of responsibility.
• Shows deep personal motivation to reach the highest standards.
• Maintains momentum and focus to bring projects to completion.
• Models a strong drive for excellence that elevates team performance.

Pursuing Excellence

• Produces high quality work.
• Invests the effort needed to achieve exceptional project results.
• Strives for exceptional quality in every task undertaken.
• Models a determined pursuit of excellence that elevates team performance.
• Pursues perfectionism in all endeavors.
• Pursues excellence with sustained energy and determination.
• Aims to perform at the highest level in all endeavors.
• Takes the initiative to achieve higher standards.
• Pursues the highest standards of performance.
• Pursues excellence with unwavering determination.
• Strives relentlessly to reach the highest standards.
• Consistently works to outperform expectations and benchmarks.

Objective Assessments

• Demonstrates clear self-awareness of strengths, gaps, and performance outcomes.
• Reflects on recent work to determine which behaviors contributed to success and which hindered progress.
• Objectively analyzes performance to understand what is working and what needs improvement.
• Accurately recognizes how actions and results measure up to expectations.
• Evaluates performance with clarity, accuracy, and objectivity.
• Regularly compares actual results to intended goals to identify gaps and improvement opportunities.
• Models objective self-evaluation as a foundation for continuous improvement.
• Adjusts strategies based on honest self-review to continually raise performance standards.
• Uses evidence and data to evaluate personal performance and decision quality.
• Assesses performance objectively without bias.
• Seeks objective feedback from others.

Highly Skilled

• Demonstrates the functional or technical skills necessary to do their job.
• Is planful and organized.
• Prepares thoroughly for key responsibilities--reviewing data, anticipating challenges, and planning effective approaches.
• Continuously updates skills to keep pace with technological change.
• Sets a high bar for technical accuracy and craftsmanship, consistently delivering work that meets or exceeds professional standards.
• Carefully prepares for any negotiations.
• Ensures high-quality work by staying informed about new and evolving technologies.
• Works diligently to produce high-quality results in all assignments.
• Continuously strengthens expertise through training, research, and hands-on application of new methods.
• Uses strong analytical and technical judgment to make well-informed decisions that improve outcomes.
• Applies advanced knowledge and best practices to solve complex problems with accuracy and confidence.

Continual Learning

• Engages in continuous learning through a mix of virtual and classroom-based instruction.
• Builds skills through structured online courses and in-person training.
• Identifies lessons from successes and failures to strengthen decision-making.
• Adapts quickly to new tools, systems, and technological trends.
• Pursues self-improvement through continuing education classes.
• Actively pursues ongoing learning through both online and in-person development opportunities.
• Invests in ongoing education to elevate performance and maintain high standards.
• Learns from both achievements and setbacks to improve future performance.
• Strengthens expertise by participating in both digital and face-to-face learning experiences.
• Models a commitment to lifelong learning through active participation in online and in-person programs.
• Regularly seeks out new knowledge through multiple modes of training.
• Invests in acquiring new skills.
• Stays up to date with evolving technologies and industry advancements.
• Pursues professional development through multiple learning channels to support excellence.

Analytical Thinking

• Demonstrates the analytical skills to do their job.
• Improves the quality of analysis by strengthening techniques and interpretation skills.
• Adopts more advanced techniques to interpret data with greater precision.
• Expands proficiency in analytical techniques to improve data-driven understanding.
• Improves ability to find patterns, connections, and trends in data.
• Continuously refines data analysis skills to strengthen interpretation and insight.
• Evaluates both successful and unsuccessful outcomes to extract meaningful insights.
• Seeks to get a better understanding of complex issues and problems.
• Learns and applies new analytical methods to deepen data interpretation.
• Improves analytical approaches to extract more meaningful and actionable insights.
• Expands proficiency in analytical techniques to improve data-driven understanding.
• Updates analytical practices to keep pace with evolving data tools and techniques.

Boosting Creativity

• Uses creative insight to redesign approaches for greater impact.
• Creates innovative products and services to improve excellence.
• Applies creative thinking to elevate the quality of work and outcomes.
• Reimagines established practices by contributing fresh, creative ideas.
• Applies imaginative approaches to refine and advance existing practices.
• Applies creative thinking to improve existing processes.
• Generates innovative ideas that transform and elevate existing approaches.
• Develops original ideas that challenge current methods.
• Produces novel and valuable solutions to enhance excellence.
• Introduces new concepts that reimagine how work is done.
• Proposes inventive solutions that enhance or modernize current approaches.
• Brings forward imaginative ideas that elevate the quality of products and services.
• Generates innovative ideas that enhance performance and raise standards.
• Envisions creative ideas to improve products and services.

Time Management

• Concentrates effort on the most important tasks to ensure timely completion.
• Works quickly to complete tasks on time.
• Uses time efficiently by delegating work to others.
• Devotes focused time to high-priority tasks until they are successfully completed.
• Applies focused effort to complete high-impact tasks at a high standard.
• Manages time effectively to achieve excellence in individual and departmental results.
• Prioritizes tasks to make the most efficient use of time.
• Works diligently on priority tasks until they are fully completed.
• Maintains sustained focus on critical tasks until the work is finished.
• Uses downtime or travel time to work on longer term projects.
• Regularly delivers results on time.
• Prioritizes work effectively--contributing to departmental success.
• Achieves excellent results within the limited time constraints.
• Applies strong time-management skills to deliver high-quality results that strengthen departmental performance.
• Uses time efficiently to maintain productivity and support departmental excellence.
• Manages time strategically to complete high-value tasks that advance department goals.
• Focuses time on high-priority items.

Committed to Excellence

• Can be counted on to add value wherever they are involved.
• Applies structured processes to produce consistent, high-quality results.
• Demonstrates full commitment to ensuring the project's success.
• Demonstrates a strong commitment to achieving top-tier performance.
• Shows a strong personal commitment to being the best they can be.
• Commits energy and focus to delivering a high-quality project outcome.
• Exhibits a self-driven commitment to excellence.

Increasing Productivity

• Keeps themselves and others focused on constant improvement.
• Leverages current technologies to enhance performance and outcomes.
• Tackles difficult projects head-on without delays.
• Constantly seeks to improve job performance.
• Ensures quality standards are met.
• Makes regular improvements to maximize output.
• Uses firm measures of productivity to develop better work practices.

Measures Progress

• Checks whether work is on track and makes timely adjustments.
• Assesses progress to ensure goals are achieved at a high standard.
• Reassesses progress toward goals as conditions change.
• Monitors progress toward key milestones.
• Uses objective measures to evaluate how well goals are being met.
• Regularly evaluates progress toward goals to ensure work stays on track and aligned with expectations.

Mentorship

• Uses mentor conversations to challenge assumptions and refine approaches for greater effectiveness.
• Applies mentor-suggested strategies to improve work processes and elevate performance standards.
• Seeks out mentors with diverse expertise to broaden perspective and strengthen decision-making.
• Engages with mentor feedback to elevate performance and pursue excellence.
• Uses mentor perspectives to refine approaches and achieve higher standards.
• Utilizes feedback from mentors.
• Actively uses mentor insights to strengthen skills and performance.
• Welcomes guidance and feedback from mentors.
• Builds ongoing mentor relationships that support continuous learning and long-term development.
• Actively seeks out mentors to gain insight, guidance, and professional growth.
• Regularly discusses challenges with mentors to gain clarity and identify higher-quality solutions.

Professional Contacts

• Maintains a list of professional business contacts in the industry.
• Engages with professional contacts to access specialized knowledge that enhances work quality.
• Builds and maintains relationships with industry colleagues that support shared learning and improved performance.
• Leverages professional relationships to achieve higher standards of excellence.
• Draws on the insights of professional peers to support ongoing development and excellence.
• Draws on the expertise and insights of others.
• Utilizes the strengths and expertise of professional networks to improve outcomes.
• Collaborates with professional contacts and associates in the industry to strengthen ideas, decisions, and results.
• Taps into the skills of trusted contacts to elevate performance and problem-solving.

Volunteerism

• Steps forward to support important work without being asked.
• Demonstrates excellence by proactively volunteering for tasks and initiatives that strengthen team performance, improve processes, and support organizational success.
• Encourages a culture where people step up and support one another.
• Identifies opportunities to contribute and takes action before problems escalate.
• Supports colleagues during peak workloads as needed.
• Takes on pilot programs, new tools, or improvement efforts to help the organization grow.
• Sets an example of dedication, reliability, and willingness to contribute.
• Volunteers for leadership roles.
• Volunteers for tasks that advance team goals, even when they fall outside normal responsibilities.
• Volunteers for challenging assignments that build new skills.

Employee Opinion Survey Items

Employees with high motivation for Excellence help organizations and departments by consistently delivering superior results, setting ambitious goals, and raising performance standards across every project they touch. They take on greater responsibility with confidence, think analytically, and apply advanced skills to solve complex problems while managing time and risk effectively. Their commitment to continual learning, creativity, and disciplined execution drives innovation, strengthens productivity, and ensures work stays aligned with strategic goals. They also elevate team performance by seeking mentorship, leveraging professional contacts, and stepping forward to support colleagues, creating a culture where improvement, accountability, and high-quality outcomes become the norm.



Sets High Goals

• The project manager defines clear, aspirational goals that inspire higher levels of achievement.
• My team sets forward-looking goals that anticipate future needs and position the team for long-term success.
• Our manager establishes ambitious performance goals that push beyond routine expectations and drive continuous improvement.
• Managers raise the bar by setting goals that challenge existing capabilities and encourage meaningful growth.
• Associates set high standards across all tasks and responsibilities.
• Our team sets goals with high standards to ensure work consistently exceeds expectations.
• My supervisor sets goals to expand knowledge and skills.
• Colleagues set stretch goals to develop skills and abilities.
• I can transform high personal standards into exceptional performance.

Increases Responsibilities

• Our manager takes ownership of additional duties during critical periods to support the team.
• My manager accepts additional responsibilities.
• Employees in my department seek additional responsibilities.
• Our team assumes broader responsibilities to strengthen expertise and prepare for future leadership roles.
• My manager encourages employees to seek opportunities to lead tasks or initiatives that require greater judgment, skill, or accountability.
• Team members add responsibilities for challenging assignments that expand capability and contribute to the bottom-line.

Visionary

• Senior executives set an ambitious vision for the future.
• Managers create forward-looking plans to expand opportunities.
• My manager envisions innovative approaches that elevate quality, efficiency, or impact.
• The supervisor has a clear vision for success.
• Leaders articulate a compelling picture of the future that motivates others to pursue higher level of performance.
• My manager identifies emerging trends and anticipates future needs to position the team for long-term success.
• Managers translate big-picture thinking into clear priorities that guide the team toward ambitious outcomes.
• My manager has a vision for how work should be completed in the department.

Effectively Manages Risk

• Our department mitigates risks that threaten the achievement of exceptional results.
• Our department assesses and selects the appropriate level of risk to enable superior performance.
• Our team takes calculated risks that are appropriate for achieving high-quality outcomes.
• Our team is willing to take risks to achieve excellence.
• The project manager calibrates the level of risk required to achieve exceptional outcomes.
• Colleagues implement controls and safeguards that protect the quality of outcomes.
• Our department reduces potential obstacles and risks to ensure consistently exceptional performance.
• Managers use sound judgment to identify the risk that meaningfully advance excellence.
• The members of my team limit the impact of risk events to maintain performance and outcomes.
• Team members choose the level of risk that maximizes the likelihood of exceptional results.
• The project manager anticipates and minimizes risks that could compromise excellence.
• Supervisors are able to balance ambition and risk to drive outstanding results.

Driven to Excel

• The project manager pushes us toward superior performance.
• Our team persists through challenges to ensure projects are fully completed.
• Coworkers in my department are driven by a deep desire to excel.
• The supervisor models a strong drive for excellence that elevates team performance.
• Our department takes a lot of pride in our work.
• My team leader channels ambition into actions that elevate quality and outcomes.
• Colleagues demonstrate strong drive and persistence to see projects through to successful completion.
• Team members focus on accomplishing meaningful work efficiently and effectively.
• Our manager maintains momentum and focus to bring projects to completion.
• My team shows unwavering determination to carry projects through to completion.
• Associates are driven to excel in all tasks and areas of responsibility.
• My supervisor demonstrates a strong drive to accomplish tasks and deliver results.
• My supervisor demonstrates a strong internal drive to achieve exceptional results.
• My manager shows deep personal motivation to reach the highest standards.

Pursuing Excellence

• Employees in my department take the initiative to achieve higher standards.
• Our manager models a determined pursuit of excellence that elevates team performance.
• Our department works to outperform expectations and benchmarks.
• Managers pursue perfectionism in all endeavors.
• Coworkers strive for exceptional quality in every task undertaken.
• Colleagues invest the effort needed to achieve exceptional project results.
• The members of my team aim to perform at the highest level in all endeavors.
• The supervisor produces high quality work.
• The members of my team pursue the highest standards of performance.
• Colleagues strive relentlessly to reach the highest standards.
• My supervisor pursues excellence with sustained energy and determination.
• Supervisors pursue excellence with unwavering determination.

Objective Assessments

• My manager assesses performance objectively without bias.
• Managers use evidence and data to evaluate performance and decision quality.
• Managers demonstrate clear self-awareness of strengths, gaps, and performance outcomes.
• My coworkers reflect on recent work to determine which behaviors contributed to success and which hindered progress.
• My coworkers adjust strategies based on honest self-review to continually raise performance standards.
• My team recognizes how actions and results measure up to expectations.
• My manager analyzes performance to understand what is working and what needs improvement.
• My manager compares actual results to intended goals to identify gaps and improvement opportunities.
• Coworkers in my department seek objective feedback from others.
• My manager evaluates performance with clarity, accuracy, and objectivity.
• The project manager models objective self-evaluation as a foundation for continuous improvement.

Highly Skilled

• The project leader strengthens expertise through training, research, and hands-on application of new methods.
• Our team prepares for any negotiations.
• Team members prepare thoroughly for key responsibilities--reviewing data, anticipating challenges, and planning effective approaches.
• Our team updates skills to keep pace with technological change.
• The project manager is planful and organized.
• Our team works diligently to produce high-quality results in all assignments.
• My coworkers set a high bar for technical accuracy and craftsmanship, consistently delivering work that meet or exceed professional standards.
• My manager applies advanced knowledge and best practices to solve complex problems with accuracy and confidence.
• Coworkers in my department ensure high-quality work by staying informed about new and evolving technologies.
• Leaders demonstrate the functional or technical skills necessary to do their job.
• My department uses strong analytical and technical judgment to make well-informed decisions that improve outcomes.

Continual Learning

• Colleagues seek out new knowledge through multiple modes of training.
• I pursue professional development through multiple learning channels to build excellence.
• My manager models a commitment to lifelong learning through active participation in online and in-person programs.
• Employees in my department strengthen expertise by participating in both digital and face-to-face learning experiences.
• Managers stay up to date with evolving technologies and industry advancements.
• Employees in my department build skills through structured online courses and in-person training.
• Coworkers in my department invest in acquiring new skills.
• Team members identify lessons from successes and failures to strengthen decision-making.
• Our department invests in ongoing education of team members to elevate performance and maintain high standards.
• Managers adapt quickly to new tools, systems, and technological trends.
• Employees in my department learn from both achievements and setbacks to improve future performance.
• Colleagues engage in continuous learning through a mix of virtual and classroom-based instruction.
• My coworkers pursue self-improvement through continuing education classes.
• Associates pursue ongoing learning through both online and in-person development opportunities.

Analytical Thinking

• Coworkers in my department learn and apply new analytical methods to deepen data interpretation.
• Team members refine data analysis skills to strengthen interpretation and insight.
• I know how to update analytical practices to keep pace with evolving data tools and techniques.
• Our manager evaluates both successful and unsuccessful outcomes to extract meaningful insights.
• Coworkers improve the quality of analysis by strengthening techniques and interpretation skills.
• My coworkers demonstrate the analytical skills to do their job.
• Associates seek to get a better understanding of complex issues and problems.
• Our department adopts more advanced techniques to interpret data with greater precision.
• Our team has made improvements in our ability to find patterns, connections, and trends in data.
• My team leader expands proficiency in analytical techniques to improve data-driven understanding.
• My manager expands proficiency in analytical techniques to improve data-driven understanding.
• Employees in my department improve analytical approaches to extract more meaningful and actionable insights.

Boosting Creativity

• Managers bring forward imaginative ideas that elevate the quality of products and services.
• Coworkers in my department generate innovative ideas that enhance performance and raise standards.
• Senior executives envision creative ideas to improve products and services.
• Our team produces novel and valuable solutions to enhance excellence.
• The supervisor creates innovative products and services to improve excellence.
• Associates use creative insight to redesign approaches for greater impact.
• The members of my team reimagine established practices by contributing fresh, creative ideas.
• I am able to generate innovative ideas that transform existing products and services.
• My manager applies imaginative approaches to refine and advance existing practices.
• Colleagues propose inventive solutions that enhance or modernize current approaches.
• I am able to introduce new concepts that reimagine how work is done.
• My team develops original ideas that challenge current methods.
• Employees in my department apply creative thinking to elevate the quality of work and outcomes.
• The project manager applies creative thinking to improve existing processes.

Time Management

• Coworkers in my department concentrate effort on the most important tasks to ensure timely completion.
• I am able to maintain sustained focus on critical tasks until the work is finished.
• Our team achieves excellent results within the limited time constraints.
• My manager uses time efficiently by delegating work to others.
• Employees in my department use time efficiently to maintain productivity and excellence.
• Leaders manage time effectively to achieve excellence in individual and departmental results.
• Our department manages time strategically to complete high-value tasks that advance department's goals.
• Our team devotes focused time to high-priority tasks until they are successfully completed.
• Our team prioritizes tasks to make the most efficient use of time.
• Managers focus time on high-priority items.
• Employees in my department apply focused effort to complete high-impact tasks to a high standard.
• My coworkers deliver results on time.
• Our team works quickly to complete tasks on time.
• My team applies strong time-management skills to deliver high-quality results that strengthen departmental performance.
• I am able to use downtime or travel time to work on longer term projects.
• Colleagues work diligently on priority tasks until they are fully completed.
• My supervisor prioritizes work effectively--contributing to departmental success.

Committed to Excellence

• My manager demonstrates a strong commitment to achieving top-tier performance.
• Employees in my department apply structured process to produce consistent, high-quality results.
• My manager shows a strong personal commitment to being the best they can be.
• Associates demonstrate full commitment to ensuring the project's success.
• Managers exhibit a self-driven commitment to excellence.
• My supervisor can be counted on to add value wherever they are involved.
• My coworkers commit energy and focus to delivering high-quality outcomes.

Increasing Productivity

• Our department ensures quality standards are met.
• Coworkers use firm measures of productivity to develop better work practices.
• Supervisors make regular improvements to maximize output.
• Coworkers in my department keep themselves and others focused on constant improvement.
• The supervisor tackles difficult projects head-on without delays.
• My coworkers seek to improve job performance.
• Our department leverages current technologies to enhance performance and outcomes.

Measures Progress

• Our department assesses progress to ensure goals are achieved at a high standard.
• Colleagues reassess progress toward goals as conditions change.
• My team leader evaluates progress toward goals to ensure work stays on track and aligned with expectations.
• Coworkers check whether work is on track and make timely adjustments.
• The members of my team monitor progress toward key milestones.
• Our manager uses objective measures to evaluate how well goals are being met.

Mentorship

• Coworkers in my department discuss challenges with mentors to gain clarity and identify higher-quality solutions.
• Associates seek out mentors to gain insight, guidance, and professional growth.
• Coworkers in my department welcome guidance and feedback from mentors.
• I am able to use mentor conversations to challenge assumptions and refine approach for greater effectiveness.
• The members of my team build ongoing mentor relationships that support continuous learning and long-term development.
• Employees use mentor perspectives to refine approach and achieve higher standards.
• Our manager uses mentor insights to strengthen skills and performance.
• Employees engage with mentor feedback to elevate performance and pursue excellence.
• I seek out mentors with diverse expertise to broaden perspective and strengthen decision-making.
• The members of my team apply mentor-suggested strategies to improve work process and elevate performance standards.
• Our team utilizes feedback from mentors.

Professional Contacts

• Managers leverage professional relationships to achieve higher standards of excellence.
• My manager maintains a list of professional business contacts in the industry.
• The project manager draws on the expertise and insights of others.
• Our manager builds and maintains relationships with industry colleagues that support shared learning and improved performance.
• The project leader utilizes the strengths and expertise of professional networks to improve outcomes.
• My supervisor collaborates with professional contacts and associates in the industry to strengthen ideas, decisions, and results.
• I can tap into the skills of trusted contacts to elevate performance and problem-solving.
• Colleagues engage with professional contacts to access specialized knowledge that enhance work quality.
• Managers draw on the insights of professional peers to support ongoing development and excellence.

Volunteerism

• Our department encourages a culture where people step up and support one another.
• Colleagues volunteer for leadership roles.
• The team leader demonstrates excellence by proactively volunteering for tasks and initiatives that strengthen team performance, improve processes, and support organizational success.
• My manager identifies opportunities to contribute and takes action before problems escalate.
• My supervisor supports the department during peak workloads as needed.
• Associates volunteer for tasks that advance team goals, even when they fall outside normal responsibilities.
• My coworkers step forward to support important work without being asked.
• Coworkers volunteer for challenging assignments that build new skills.
• My manager takes on pilot programs, new tools, or improvement efforts to help the organization grow.
• Managers set an example of dedication, reliability, and willingness to contribute.

Self-Assessment Items

Sets High Goals

• I establish ambitious performance goals that push beyond routine expectations and drive continuous improvement.
• I transform high personal standards into exceptional performance.
• You raise the bar by setting goals that challenge existing capabilities and encourage meaningful growth.
• You define clear, aspirational goals that inspire higher levels of achievement.
• You set high standards across all tasks and responsibilities.
• I set goals with high standards to ensure work consistently exceeds expectations.
• I set goals to expand knowledge and skills.
• You set stretch goals to develop skills and abilities.
• I set forward-looking goals that anticipate future needs and position the team for long-term success.

Increases Responsibilities

• I add responsibilities for challenging assignments that expand capability and contribute to the bottom-line.
• I take ownership of additional duties during critical periods to support the team.
• You seek additional responsibilities.
• I assume broader responsibilities to strengthen expertise and prepare for future leadership roles.
• I accept additional responsibilities.
• I seek opportunities to lead tasks or initiatives that require greater judgment, skill, or accountability.

Visionary

• You articulate a compelling picture of the future that motivates others to pursue higher levels of performance.
• I have a vision for how work should be completed in the department.
• I identify emerging trends and anticipate future needs to position the team for long-term success.
• I set an ambitious vision for the future.
• You have a clear vision for success.
• You envision innovative approaches that elevate quality, efficiency, or impact.
• I translate big-picture thinking into clear priorities that guide the team toward ambitious outcomes.
• I create forward-looking plans to expand opportunities.

Effectively Manages Risk

• I am willing to take risks to achieve excellence.
• You anticipate and minimize risks that can compromise excellence.
• You strategically choose the level of risk that maximizes the likelihood of exceptional results.
• I mitigate risks that threaten the achievement of exceptional results.
• You take calculated risks that are appropriate for achieving high-quality outcomes.
• I balance ambition and risk to drive outstanding results.
• You limit the impact of risk events to protect performance and outcomes.
• I reduce potential obstacles and risks to ensure consistently exceptional performance.
• You assess and select the level of risk to enable superior performance.
• You implement controls and safeguards that maintain the quality of outcomes.
• I calibrate the level of risk required to achieve exceptional outcomes.
• I use sound judgment to identify the risks that meaningfully advance excellence.

Driven to Excel

• You take a lot of pride in your work.
• I maintain momentum and focus to bring projects to completion.
• I demonstrate strong drive and persistence to see projects through to successful completion.
• You persist through challenges to ensure projects are fully completed.
• I channel ambition into actions that elevate quality and outcomes.
• I show deep personal motivation to reach the highest standards.
• I model a strong drive for excellence that elevates team performance.
• You consistently push toward superior performance.
• I focus on accomplishing meaningful work efficiently and effectively.
• You show unwavering determination to carry projects through to completion.
• I am driven to excel in all tasks and areas of responsibility.
• I am driven by a deep desire to excel.
• You demonstrate a strong drive to accomplish tasks and deliver results.
• I demonstrate a strong internal drive to achieve exceptional results.

Pursuing Excellence

• You produce high quality work.
• I strive relentlessly to reach the highest standards.
• I model a determined pursuit of excellence that elevates team performance.
• I consistently work to outperform expectations and benchmarks.
• You take the initiative to achieve higher standards.
• You pursue the highest standards of performance.
• I strive for exceptional quality in every task undertaken.
• I invest the effort needed to achieve exceptional project results.
• I aim to perform at the highest level in all endeavors.
• You pursue excellence with unwavering determination.
• You pursue excellence with sustained energy and determination.
• I pursue perfectionism in all endeavors.

Objective Assessments

• You assess performance objectively without bias.
• You demonstrate clear self-awareness of strengths, gaps, and performance outcomes.
• You evaluate performance with clarity, accuracy, and objectivity.
• I adjust strategies based on honest self-review to continually raise performance standards.
• You regularly compare actual results to intended goals to identify gaps and improvement opportunities.
• You model objective self-evaluation as a foundation for continuous improvement.
• I use evidence and data to evaluate personal performance and decision quality.
• You objectively analyze performance to understand what is working and what needs improvement.
• You reflect on recent work to determine which behaviors contribute to success and which hinder progress.
• You accurately recognize how actions and results measure up to expectations.
• You seek objective feedback from others.

Highly Skilled

• You are planful and organized.
• You demonstrate the functional or technical skills necessary to do your job.
• You continuously strengthen expertise through training, research, and hands-on application of new methods.
• I use strong analytical and technical judgment to make well-informed decisions that improve outcomes.
• You prepare thoroughly for key responsibilities--reviewing data, anticipate challenges, and plan effective approaches.
• I continuously update skills to keep pace with technological change.
• I work diligently to produce high-quality results in all assignments.
• You carefully prepare for any negotiations.
• I ensure high-quality work by stay informed about new and evolving technologies.
• I set a high bar for technical accuracy and craftsmanship, consistently delivering work that meets or exceeds professional standards.
• I apply advanced knowledge and best practices to solve complex problems with accuracy and confidence.

Continual Learning

• I build skills through structure online courses and in-person training.
• You regularly seek out new knowledge through multiple modes of training.
• I strengthen expertise by participating in both digital and face-to-face learning experiences.
• I engage in continuous learning through a mix of virtual and classroom-based instruction.
• I invest in ongoing education to elevate performance and maintain high standards.
• I adapt quickly to new tools, systems, and technological trends.
• You stay up to date with evolving technologies and industry advancements.
• I pursue professional development through multiple learning channels to support excellence.
• I invest in acquiring new skills.
• I identify lessons from successes and failures to strengthen decision-making.
• You pursue self-improvement through continuing education classes.
• You learn from both achievements and setbacks to improve future performance.
• I actively pursue ongoing learning through both online and in-person development opportunities.
• I model a commitment to lifelong learn through active participation in online and in-person programs.

Analytical Thinking

• You demonstrate the analytical skills to do your job.
• I expand proficiency in analytical techniques to improve data-driven understanding.
• You seek to get a better understanding of complex issues and problems.
• You learn and apply new analytical methods to deepen data interpretation.
• You adopt more advanced techniques to interpret data with greater precision.
• You expand proficiency in analytical techniques to improve data-driven understanding.
• I continuously refine my data analysis skills to strengthen interpretation and insight.
• You improve analytical approaches to extract more meaningful and actionable insights.
• You improve ability to find patterns, connections, and trends in data.
• You improve the quality of analysis by strengthening techniques and interpretation skills.
• You evaluate both successful and unsuccessful outcomes to extract meaningful insights.
• I update analytical practices to keep pace with evolving data tools and techniques.

Boosting Creativity

• I produce novel and valuable solutions to enhance excellence.
• I create innovative products and services to improve excellence.
• You reimagine established practices by contribute fresh, creative ideas.
• You propose inventive solutions that enhance or modernize current approaches.
• You apply imaginative approaches to refine and advance existing practices.
• I use creative insight to redesign approaches for greater impact.
• You introduce new concepts that reimagine how work is done.
• I apply creative thinking to elevate the quality of work and outcomes.
• I apply creative thinking to improve existing processes.
• I generate innovative ideas that transform and elevate existing approaches.
• I envision creative ideas to improve products and services.
• I develop original ideas that challenge current methods.
• You generate innovative ideas that enhance performance and raise standards.
• I bring forward imaginative ideas that elevate the quality of products and services.

Time Management

• I regularly deliver results on time.
• You maintain sustained focus on critical tasks until the work is finished.
• I work quickly to complete tasks on time.
• You devote focused time to high-priority tasks until they are successfully completed.
• I focus time on high-priority items.
• You concentrate effort on the most important tasks to ensure timely completion.
• I prioritize work effectively--contributing to departmental success.
• You manage time effectively to achieve excellence in individual and departmental results.
• You use downtime or travel time to work on longer term projects.
• You manage time strategically to complete high-value tasks that advance department goals.
• You apply strong time-management skills to deliver high-quality results that strengthen departmental performance.
• I use time efficiently by delegate work to others.
• I prioritize tasks to make the most efficient use of time.
• I work diligently on priority task until they are fully completed.
• You use time efficiently to maintain productivity and support departmental excellence.
• You apply focused effort to complete high-impact tasks at a high standard.
• I achieve excellent results within the limited time constraints.

Committed to Excellence

• You can be counted on to add value wherever you are involved.
• I show a strong personal commitment to being the best I can be.
• I demonstrate full commitment to ensuring the project's success.
• You demonstrate a strong commitment to achieving top-tier performance.
• You apply structured processes to produce consistent, high-quality results.
• You exhibit a self-driven commitment to excellence.
• You commit energy and focus to delivering a high-quality project outcome.

Increasing Productivity

• You keep yourself and others focused on constant improvement.
• I tackle difficult projects head-on without delays.
• I leverage current technologies to enhance performance and outcomes.
• I ensure quality standards are met.
• I make regular improvements to maximize output.
• You use firm measures of productivity to develop better work practices.
• I constantly seek to improve job performance.

Measures Progress

• You use objective measures to evaluate how well goals are being met.
• You monitor progress toward key milestones.
• I check whether work is on track and make timely adjustments.
• You regularly evaluate progress toward goals to ensure work stays on track and aligned with expectations.
• You assess progress to ensure goals are achieve at a high standard.
• You reassess progress toward goals as conditions change.

Mentorship

• You actively seek out mentors to gain insight, guidance, and professional growth.
• I actively use mentor insights to strengthen skills and performance.
• I utilize feedback from mentors.
• You use mentor perspectives to refine approaches and achieve higher standards.
• I welcome guidance and feedback from mentors.
• I use mentor conversations to challenge assumptions and refine approaches for greater effectiveness.
• You build ongoing mentor relationships that support continuous learning and long-term development.
• I regularly discuss challenges with mentors to gain clarity and identify higher-quality solutions.
• I seek out mentors with diverse expertise to broaden perspectives and strengthen decision-making.
• I engage with mentor feedback to elevate performance and pursue excellence.
• I apply mentor-suggested strategies to improve work process and elevate performance standards.

Professional Contacts

• I tap into the skills of trusted contacts to elevate performance and problem-solving.
• You draw on the insights of professional peers to support ongoing development and excellence.
• I draw on the expertise and insights of others.
• I engage with professional contacts to access specialized knowledge that enhance work quality.
• You maintain a list of professional business contacts in the industry.
• You utilize the strengths and expertise of professional networks to improve outcomes.
• You leverage professional relationships to achieve higher standards of excellence.
• I collaborate with professional contacts and associates in the industry to strengthen ideas, decisions, and results.
• You build and maintain relationships with industry colleagues that support shared learning and improved performance.

Volunteerism

• I support colleagues during peak workloads as needed.
• You take on pilot programs, new tools, or improvement efforts to help the organization grow.
• I set an example of dedication, reliability, and willingness to contribute.
• You step forward to support important work without being asked.
• You volunteer for tasks that advance team goals, even when they fall outside normal responsibilities.
• I volunteer for leadership roles.
• I volunteer for challenging assignments that build new skills.
• You identify opportunities to contribute and take action before problems escalate.
• You encourage a culture where people step up and support one another.
• You demonstrate excellence by proactively volunteering for tasks and initiatives that strengthen team performance, improve processes, and support organizational success.

Job Interview Questions

Sets High Goals

• Have you defined clear, aspirational goals that inspired higher levels of achievement?
• How can you set high standards across all tasks and responsibilities?
• Have you raised the bar by setting goals that challenged existing capabilities and encouraged meaningful growth?
• Do you set goals to expand knowledge and skills?
• How did you transform high personal standards into exceptional performance?
• Have you set stretch goals to develop skills and abilities?
• Have you set goals with high standards to ensure work consistently exceeded expectations?
• Walk me through how you have established ambitious performance goals that pushed beyond routine expectations and drove continuous improvement?
• Did you set forward-looking goals that anticipated future needs and positioned the team for long-term success?

Increases Responsibilities

• Have you added responsibilities for challenging assignments that expand your capability to contribute to the bottom-line?
• Share an example from your previous position, in which you sought opportunities to lead tasks or initiatives that require greater judgment, skill, or accountability.
• Give an example of how you have taken ownership of additional duties during critical periods to support the team.
• Give an example of how you sought additional responsibilities.
• Explain how you have assumed broader responsibilities to strengthen expertise and prepare for future leadership roles?
• Did you accept additional responsibilities?

Visionary

• Share an example from your previous position, in which you articulated a compelling picture of the future that motivated others to pursue higher levels of performance.
• Have you set an ambitious vision for the future?
• Do you have a clear vision for success?
• Did you have a vision for how work should be completed in the department?
• Did you envision innovative approaches that elevated quality, efficiency, or impact?
• Did you create forward-looking plans to expand opportunities?
• Give an example of how you translated big-picture thinking into clear priorities that guided the team toward ambitious outcomes.
• What steps would you take to identify emerging trends and anticipate future needs to position the team for long-term success?

Effectively Manages Risk

• Walk me through how you have taken calculated risks that were appropriate for achieving high-quality outcomes?
• Share your thoughts on reducing potential obstacles and risks to ensure consistently exceptional performance.
• How did you anticipate and minimize risks that could compromise excellence?
• What steps would you take to implement controls and safeguards that maintain the quality of outcomes?
• Explain how you have used sound judgment to identify the risks that meaningfully advanced excellence?
• How would you balance ambition and risk to drive outstanding results?
• How did you strategically choose the level of risk that maximized the likelihood of exceptional results?
• Give an example of how you assessed and selected the level of risk to enable superior performance.
• Explain how you have calibrated the level of risk required to achieve exceptional outcomes?
• Did you limit the impact of risk events to protect performance and outcomes?
• Give an example of how you mitigated risks that threatened the achievement of exceptional results.
• Are you willing to take risks to achieve excellence?

Driven to Excel

• Are you driven by a deep desire to excel?
• How can you demonstrate a strong internal drive to achieve exceptional results?
• How do you maintain momentum and focus?
• Explain how you consistently pushed the team toward superior performance.
• Give an example that shows how you had unwavering determination to carry projects through to completion.
• Tell me about a time when you demonstrated a strong drive to accomplish tasks and deliver results.
• Describe how you demonstrated strong drive and persistence to see projects through to successful completion.
• Are you driven to excel in all tasks and areas of responsibility?
• Describe how you focused on accomplishing meaningful work efficiently and effectively.
• Explain how you channeled ambition into actions that elevated quality and outcomes.
• Give an example of how you showed deep personal motivation to reach the highest standards.
• Are you able to persist through challenges to ensure projects are fully completed?
• Describe how you had a lot of pride in your work.
• What steps would you take to model a strong drive for excellence?

Pursuing Excellence

• Share an example from your previous position, in which you pursued perfectionism in some endeavor.
• Did you aim to perform at the highest level in all endeavors?
• Give an example of how you pursued excellence with sustained energy and determination.
• In your previous position, did you pursue the highest standards of performance?
• Explain how you pursued excellence with unwavering determination.
• Did you consistently work to outperform expectations and benchmarks?
• Give an example of how you modeled a determined pursuit of excellence that elevated team performance.
• Describe your approach to taking the initiative to achieve higher standards.
• Give an example of how you strove for exceptional quality.
• Share an example from your previous position, in which you produced high quality work.
• What steps do you need to take to reach the highest standards?
• In your previous position, did you invest the effort needed to achieve exceptional project results?

Objective Assessments

• In your previous position, did you objectively analyze performance to understand what was working and what needed improvement?
• Did you seek objective feedback from others?
• Tell me about a time when you assessed performance objectively without bias.
• Give an example of how you reflected on recent work to determine which behaviors contributed to success and which hindered progress.
• Did you have self-awareness of strengths, gaps, and performance outcomes?
• Give an example of how you modeled objective evaluation as a foundation for continuous improvement.
• Share an example from your previous position, in which you evaluated performance with clarity, accuracy, and objectivity.
• How do you accurately recognize whether actions and results measure up to expectations?
• Were you able to compare actual results to intended goals to identify gaps and improvement opportunities?
• Did you adjust strategies based on honest self-review to raise performance standards?
• Did you use evidence and data to evaluate personal performance and decision quality?

Highly Skilled

• In your previous position, how did you carefully prepare for negotiations?
• Walk me through an incident which shows how you are highly skilled for this job.
• In your previous position, did you update skills to keep pace with technological change?
• Explain how you worked diligently to produce high-quality results?
• Describe how you ensured high-quality work by staying informed about new and evolving technologies.
• If needed, can you prepare thoroughly for key responsibilities--reviewing data, anticipate challenges, and plan effective approaches?
• Explain how you were able to continuously strengthen expertise through training, research, and hands-on application of new methods.
• How did you remain planful and organized?
• Did you apply advanced knowledge and best practices to solve complex problems with accuracy and confidence?
• Do you use strong analytical and technical judgment to make well-informed decisions that improve outcomes?
• Did you set a high bar for technical accuracy and craftsmanship, consistently delivering work that met or exceeded professional standards?

Continual Learning

• Did you engage in continuous learning through a mix of virtual and classroom-based instruction?
• Did you seek out new knowledge through multiple modes of training?
• Give an example of how you modeled a commitment to lifelong learn through active participation in online and in-person programs.
• Did you invest in acquiring new skills?
• Have you invested in ongoing education to elevate your performance?
• Tell me about how you pursued ongoing learning through both online and in-person development opportunities.
• Describe how you learned from both achievements and setbacks to improve future performance.
• Tell me about how you adapted quickly to new tools, systems, and technological trends.
• In your previous position, did you build skills through structured online courses or in-person training?
• Give an example of how you pursued professional development through multiple learning channels to support excellence.
• In your previous position, how did you stay up to date with evolving technologies and industry advancements?
• In your previous position, describe how you identified lessons from successes and failures to strengthen your decision-making?
• Share an example from your previous position, in which you strengthened expertise by participating in both digital and face-to-face learning experiences.
• Describe how you pursued self-improvement through continuing education classes?

Analytical Thinking

• Walk me through an incident in which you have adopted more advanced techniques to interpret data with greater precision?
• In your previous position, did you improve analytical approaches to extract more meaningful and actionable insights?
• Explain how you evaluated both successful and unsuccessful outcomes to extract meaningful insights?
• How did you expand proficiency in analytical techniques to improve data-driven understanding?
• Describe how you learned and applied new analytical methods to expand your ability to perform data interpretation.
• Explain how you expanded proficiency in analytical techniques to improve data-driven understanding.
• Share an example from your previous position, which demonstrates how you used analytical skills to do your job.
• Describe how you improved the quality of analysis through strengthening techniques and interpretation skills.
• How would you seek to get a better understanding of complex issues and problems?
• Describe how you improved your ability to find patterns, connections, and trends in data.
• How would you continuously refine my data analysis skills to strengthen interpretation and insight?
• Did you update analytical practices to keep pace with evolving data tools and techniques?

Boosting Creativity

• Give an example of how you reimagined established practices by contribute fresh, creative ideas.
• Did you create innovative products and services to improve excellence?
• Are you able to propose inventive solutions that enhance or modernize current approaches?
• Describe how you used creative insight to redesign approaches for greater impact.
• In your previous position, did you apply creative thinking to improve existing processes?
• Describe how you introduced new concepts that reimagined how the department work was done.
• Are you able to develop original ideas that challenge current methods?
• Describe what steps you would take to produce novel and valuable solutions to enhance excellence?
• How would you apply creative thinking to elevate the quality of work and outcomes?
• Give an example of how you generated innovative ideas that enhanced performance and raised standards.
• Did you bring forward imaginative ideas that elevate the quality of products and services?
• How did you generate innovative ideas that transformed and elevated existing approaches?
• Give an example of how you applied imaginative approaches to refine and advance existing practices.
• Did you envision creative ideas to improve products and services?

Time Management

• Share an example from your previous position, in which you maintained sustained focus on critical tasks until the work was finished.
• Have you worked quickly to complete tasks on time?
• Describe how your time-management skills helped you to deliver high-quality results.
• What steps would you take to prioritize work more effectively?
• Give an example of a difficult in which you were able to deliver the results on time.
• Give an example of how you achieved excellent results within the limited time constraints.
• Tell me about a time when you managed your time effectively to achieve excellence on a project.
• Walk me through how you would manage your time to complete the most important tasks.
• Did you use downtime or travel time to work on longer term projects?
• Do you work diligently on priority tasks until they are fully completed? Give a recent example.
• How can you use time efficiently? Can you delegate work to others?
• If you had more time, what high-priority items would you focus more on?
• How did you strategically manage your time to complete high-value tasks?
• Explain how you used time efficiently to maintain productivity and support departmental excellence.
• Explain how you focused your time on high-priority tasks until they were successfully completed? Give some examples.
• Share an example from your previous position, in which you applied focused effort to complete high-impact tasks.
• What tasks would you prioritize to make the most efficient use of your time? How can you make your time more productive?

Committed to Excellence

• Did you exhibit a self-driven commitment to excellence?
• In your previous position, have you applied structured processes to produce consistent, high-quality results?
• Can you be counted on to add value wherever you are involved.
• Give an example that shows how you have a strong personal commitment to being the best.
• Did you demonstrate a strong commitment to achieving top-tier performance?
• Did you demonstrate full commitment to ensuring the project's success?
• Share an example from your previous position, in which you committed energy and focus to delivering a high-quality project outcome.

Increasing Productivity

• How did you leverage current technologies to enhance performance and outcomes?
• What improvements did you make to maximize output?
• What steps would you take to ensure quality standards are met?
• Explain how you would constantly sought to improve job performance.
• Do you tackle difficult projects head-on without delay?
• Tell me about a time when you kept yourself and others focused on constant improvement.
• Share an example from your previous position, in which you used firm measures of productivity to develop better work practices.

Measures Progress

• Explain how you evaluated progress toward goals to ensure work stayed on track and aligned with expectations.
• Explain how you have reassessed progress toward goals as conditions changed?
• Have you checked whether work is on track and made timely adjustments?
• What steps would you take to assess progress to ensure goals are achieved at a high standard?
• Give an example of how you monitored progress toward key milestones.
• Tell me about a time when you used objective measures to evaluate how well goals were being met.

Mentorship

• Share an example from your previous position, in which you welcomed guidance and feedback from mentors.
• Do you regularly discuss challenges with mentors to gain clarity and identify higher-quality solutions?
• In your previous position, did you actively use mentor insights to strengthen skills and performance?
• Did you utilize mentor feedback to elevate performance and pursue excellence?
• How have you sought out mentors with diverse expertise to broaden perspectives and strengthen decision-making?
• Did your mentor relationships support continuous learning and long-term development?
• How did you utilize the feedback from mentors?
• Explain how you would seek out mentors to gain insight, guidance, and professional growth.
• Have you applied mentor-suggested strategies to improve work process and elevate performance standards?
• How did you use mentor conversations to challenge assumptions and refine approaches for greater effectiveness?
• Have you used mentor perspectives to refine approaches and achieve higher standards?

Professional Contacts

• In your previous position, have you collaborated with professional contacts and associates in the industry to strengthen ideas, decisions, and results?
• Give an example of how you tapped into the skills of trusted contacts to elevate performance and problem-solving.
• Describe how you drew on the expertise and insights of others.
• Share your thoughts on building and maintaining relationships with industry colleagues.
• Explain how you maintained a list of professional business contacts in the industry.
• Have you engaged with professional contacts to access specialized knowledge that enhanced work quality?
• Explain how you have drawn on the insights of professional peers to support ongoing development and excellence?
• How have you leveraged professional relationships to achieve higher standards of excellence?
• Give an example of how you utilized the strengths and expertise of professional networks to improve outcomes.

Volunteerism

• Do you volunteer for tasks and initiatives that strengthen team performance, improve processes, and support organizational success? Give some examples.
• Did you step forward to support important work without being asked?
• What steps would you take to encourage a culture where people step up and support one another?
• Share an example from your previous position, in which you volunteered for tasks that advance team goals, even when they fell outside your normal responsibilities.
• Have you identified opportunities to contribute and take action before problems escalated?
• Share an example from your previous position, in which you supported colleagues during peak workloads as needed.
• Give an example of how you volunteered for challenging assignments that added new skills to your skillset.
• Did you set an example of dedication, reliability, and willingness to contribute?
• Give an example of how you took on pilot programs, new tools, or improvement efforts to help the organization grow.
• What leadership roles did you volunteer for?

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