Questionnaire Items Measuring Action

Accountability skills are crucial for productivity and achieving goals. The main components of Accountability skills include:

Actions have Consequences: Understanding that accountability means accepting the consequences for actions and performance.
Individuals are Accountable: Individuals (employees) are accountable for their performance.
Responsible for Results: Individuals need to take responsibility for their results.
Problem Solving: Taking ownership of problems to find the best solutions.
Job Performance: Sets high standards and expectations.
Response to Setbacks: Accept responsibility for errors or poor performance.
Informing the Supervisor: Accountability means keeping the supervisor in the loop.

Accountability skills contribute to a manager's success by ensuring that the work gets done right and that all employees are working to support the goals of the department/company.

360-Degree Feedback Questionnaires Measuring Achievement:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

360-Degree Feedback Questionnaire Items

The Accountability competency in a 360-Degree Feedback assessment includes items measuring the ability to deal with consequences for actions, hold others accountable, set high standards for performance, work with a high degree of integrity and honesty.

Definition: An action oriented individual is someone who quickly and decisively executes assignments/tasks without delay by being proactive, ambitious, tenacious, resourceful and focused on achieving results. This individual prefers action rather than passivity, preempts potential issues, takes the initiative and goes above and beyond what is expected of them.

Proactive

Is proactive rather than reactive in work.
Prevents small issues from becoming critical incidents.
Identifies opportunities for improvement before there is a problem.
Uses strategies to stay ahead of potential challenges at work.
Is proactive in addressing the needs of the department.
Takes corrective action when necessary.
Fixes small issues before they become critical incidents.
Is proactive in developing solutions to problems.
Takes proactive steps to address potential issues before they became a problem.
Takes steps to prepare for the start of the project.

Preemptive

Regularly conducts preventative maintenance on the equipment.
Prepares equipment at the start of the shift.
Takes preemptive actions avoid obstacles or delays.
Anticipates needs and takes pre-emptive action to address the issue.
Anticipates critical incidents in the department and takes steps to mitigate their effect.

Ambitious

Displays high energy and enthusiasm on consistent basis.
Creates opportunities and then takes advantage of them.
Initiates actions to get things done.
Takes action when opportunities arise.
Seeks out opportunities to contribute beyond assigned responsibilities.
Is driven to complete a high amount of work.
Effectively handles multiple complex issues simultaneously.
Stays focused and productive when there's work to be done.
Is ambitious when working on the project.
Exhibits personal ambition and drive but not at expense of others.
Exhibits personal ambition and drive.

Initiative

Is the first to volunteer for assignments.
Takes the initiative to address problems sooner rather than later.
Takes the initiative and does not wait for the situation to change.
Will take action to address a problem rather than to wait to confer with others about the situation.
Takes advantage of changes to the current situation.
Takes charge without being asked.
Initiates projects or tasks that have a positive impact on the team.
Identifies needs and takes steps to address them.
Decides to act rather than remain passive.
Fixes problems when they occur.

Tenacious

Adapts approach to overcome significant obstacles.
Completes tasks despite obstacles encountered.
Demonstrates resilience in the face of adversity.
Persists in work despite obstacles encountered.
Completes challenging projects successfully despite setbacks.
Successfully makes progress despite repeated failures or setbacks at work.
Pursues goals with action to achieve success.
Focuses on tasks without being distracted.
Stays committed to goals even when progress is slow.
Overcomes obstacles that may impede progress on a task.

Decisive

Makes effective decisions, even when under pressure.
Is not afraid to take corrective action when necessary.
Effectively makes decisions
Makes decisions confidently and stands by them.
Is decisive when making decisions.
Is not afraid to take action when necessary.
Avoids "Analysis Paralysis" through action.
Takes action when necessary.

Goes Above and Beyond

Motivates & supports others to gain skills
Looks for extra ways to help the department achieve performance goals.
Encourages and supports a culture of excellence and continuous improvement within the department.
Seeks new opportunities for advancement.
Gladly accepts new challenges and works on them with urgency.
Takes on additional responsibilities outside of the job description to help the team succeed.
Motivates others to achieve or exceed professional goals
Motivates others to achieve or exceed goals
Seeks and utilizes opportunities for continuous learning and self-development.

Delegates

Drives and mobilizes others progress toward goals.
Delegates decision-making authority to team members.
Establishes the tasks and direction for the team.
Assigns tasks to team members based on their strengths.
Ensures that the team's tasks align with its overall objectives.
Successfully identifies the right person for a job when distributing tasks.
Determines the best person for a specific task within the team.
Delegates tasks and assignments to subordinates as soon as a request has been made.
Assigns tasks to individuals who are most able to perform them.
Works with others to ensure tasks are completed.

Resourceful

Works across organizational lines and boundaries to attain goals.
Leverages skills and resources to exceed expectations on projects.
Converts plans into actions.
Creates performance measures to ensure action by the department.
Leverages skills and resources to exceed performance expectations.
Navigates organizational structures and boundaries to achieve goals.
Takes advantage of opportunities to move the organization forward.
Works effectively within the organizational lines and boundaries to attain goals.

Responsive

Takes action in critical situations.
Rapidly adapts to changes in the situation.
Changes course to meet the needs of a new situation.
Immediately develops alternatives and solutions when presented with a problem or issue.
Acts immediately instead of waiting for someone else to solve the issue.
Addresses performance issues quickly.
Addresses safety issues immediately.
Takes action to respond to dissatisfied customer.

Results Oriented

Gets the job done.
Does whatever it takes (within reason) to get the job done.
Creates innovative products and services.
Moves forward on important projects.
Undertakes actions to achieve specific goals.
Completes tasks on time in spite of delays in the process.
Takes responsibility for meeting performance standards.
Does what it takes to get the job done.

Fast Paced

Works quickly when faced with difficult problems.
Does not procrastinate when there is a job to be done.
Avoids procrastination.
Works quickly to get the job done.
Ensures timely completion of tasks.
Maintains a sense of urgency in daily work routines.
Acts quickly to create innovative products and services.
Works at a quick pace.
Consistently stays motivated to perform at a high level and inspires the department to do the same.
Starts immediately working on assignments.

Responsibility

Approves purchase requests in a timely manner.
Takes responsibility for actions.
Conducts critical-incident review immediately after the event.
Sets high standards for themselves and others.

Employee Opinion Survey Items

Accountability skills enable employees to be more productive and contribute greater to the company's bottom line.

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Self-Assessment Items

Proactive

I prevent small issues from becoming critical incidents.
I am proactive in developing solutions to problems.
I fix small issues before they become critical incidents.
I am proactive rather than reactive in work.
You take corrective action when necessary.
You identify opportunities for improvement before there is a problem.
I am proactive in addressing the needs of the department.
I use strategies to stay ahead of potential challenges at work.
I take proactive steps to address potential issues before they become a problem.
I take steps to prepare for the start of the project.

Preemptive

I take preemptive actions avoid obstacles or delays.
You prepare equipment at the start of the shift.
I anticipate needs and take pre-emptive action to address the issue.
You anticipate critical incidents in the department and take steps to mitigate their effect.
You regularly conduct preventative maintenance on the equipment.

Ambitious

You display high energy and enthusiasm on consistent basis.
I take action when opportunities arise.
I create opportunities and then take advantage of them.
I seek out opportunities to contribute beyond assigned responsibilities.
I initiate actions to get things done.
I stay focused and productive when there is work to be done.
I effectively handle multiple complex issues simultaneously.
I am ambitious when working on the project.
You are driven to complete a high amount of work.
You exhibit personal ambition and drive.
You exhibit personal ambition and drive but not at expense of others.

Initiative

I take advantage of changes to the current situation.
I initiate projects or tasks that have a positive impact on the team.
You fixe problems when they occur.
I am the first to volunteer for assignments.
I take the initiative to address problems sooner rather than later.
I take charge without being asked.
I identify needs and take steps to address them.
You decide to act rather than remain passive.
I take the initiative and do not wait for the situation to change.
You will take action to address a problem rather than to wait to confer with others about the situation.

Tenacious

You stay committed to my goals even when progress is slow.
I persist in work despite obstacles encountered.
I persist in work despite obstacles encountered.
You adapt your approach in order to overcome significant obstacles.
I pursue goals with action to achieve success.
I complete challenging projects successfully despite setbacks.
I focus on tasks without being distracted.
You demonstrate resilience in the face of adversity.
You successfully make progress despite repeated failures or setbacks at work.
I overcome obstacles that may impede progress on a task.

Decisive

You make effective decisions, even when under pressure.
You make effective decisions
You are not afraid to take corrective action when necessary.
I take action when necessary.
I am not afraid to take action when necessary.
I make decisions confidently and stand by them.
I am decisive when making decisions.
I avoid "Analysis Paralysis" through action.

Goes Above and Beyond

You motivate & supports others to gain skills
You look for extra ways to help the department achieve performance goals.
I gladly accept new challenges and work on them with urgency.
I seek new opportunities for advancement.
I take on additional responsibilities outside of my job description to help the team succeed.
I encourage and support a culture of excellence and continuous improvement within the department.
You motivate others to achieve or exceed professional goals
You seek and utilize opportunities for continuous learning and self-development.
You motivate others to achieve or exceed goals

Delegates

You drive and mobilizes others progress toward goals.
I determine the best person for a specific task within the team.
I assign tasks to team members based on their strengths.
I establish the tasks and direction for the team.
I delegate decision-making authority to team members.
I ensure that the team's tasks align with its overall objectives.
You delegate tasks and assignments to subordinates as soon as a request is made.
You assign tasks to individuals who are most able to perform them.
You successfully identify the right person for a job when distributing tasks.
You work with others to ensure tasks are completed.

Resourceful

You take advantage of opportunities to move the organization forward.
I create performance measures to ensure action by the department.
I convert plans into actions.
I navigate organizational structures and boundaries to achieve goals.
I leverage skills and resources to exceed expectations on projects.
You work across organizational lines and boundaries to attain goals.
I leverage skills and resources to exceed performance expectations.
You work effectively within the organizational lines and boundaries to attain goals.

Responsive

I act immediately instead of waiting for someone else to solve the issue.
I rapidly adapt to changes in the situation.
I take action in critical situations.
You address performance issues quickly.
I immediately develop alternatives and solutions when presented with a problem or issue.
I take action to respond to dissatisfied customers.
You change course to meet the needs of a new situation.
You address safety issues immediately.

Results Oriented

You do whatever it takes (within reason) to get the job done.
You get the job done.
I create innovative products and services.
I move forward on important projects.
I complete tasks on time in spite of delays in the process.
I take responsibility for meeting performance standards.
You undertake actions to achieve specific goals.
You do what it takes to get the job done.

Fast Paced

You work quickly when faced with difficult problems.
You avoid procrastinating.
You work at a quick pace.
I consistently stay motivated to perform at a high level and inspires the department to do the same.
I do not procrastinate when there is a job to be done.
You start immediately working on assignments.
You ensure timely completion of tasks.
You work quickly to get the job done.
I maintain a sense of urgency in daily work routines.
I act quickly to create innovative products and services.

Responsibility

You approve purchase requests in a timely manner.
You set high standards for yourself and others.
I conduct critical-incident reviews immediately after the event.
I take responsibility for actions.

Job Interview Questions

Proactive

How do you take steps to prepare for the start of a new project?
How do you ensure you stay proactive rather than reactive in your work?
Explain how you would prevent small issues from becoming critical incidents.
Describe how you set up regular check-ins or follow-ups to prevent issues from escalating.
Give examples from your former position of when you took corrective action when necessary.
Can you provide an example of how you identified an opportunity for improvement before it became a problem?
Explain how you stay informed about industry trends and how that information helps you take proactive steps.
How do you prioritize tasks to address urgent needs while still planning for the future?
Are you proactive in addressing the needs of the department?
What strategies do you use to stay ahead of potential challenges in your work?
Describe a time when you anticipated potential problems and developed preventive measures.
Describe a situation where you took proactive steps to address a potential issue before it became a problem.
Share examples of how you were proactive in developing solutions to problems.

Preemptive

Do you regularly conduct preventative maintenance on the equipment? Explain.
How do you anticipate critical incidents in the department and takes steps to mitigate their effect?
Explain how you would prepare equipment at the start of the shift.
Do you take preemptive actions avoid obstacles or delays?
How would you anticipate needs and take pre-emptive action to address the issue?

Ambitious

Give examples of how you would creates opportunities and then takes advantage of them.
How do you display high energy and enthusiasm on consistent basis?
Describe how you are ambitious when working on a project.
Give examples of how you exhibit personal ambition and drive.
How do you handle multiple complex issues simultaneously?
How do you stay focused and productive when there's work to be done?
Give examples of when you take action when opportunities arise.
In your former job, how did you initiate actions to get things done?
Would others describe you as "driven to complete a high amount of work"?
Describe how you seek out opportunities to contribute beyond your assigned responsibilities.

Initiative

Provide an example of when you initiated a project or task that had a positive impact on your team or organization.
Give examples of when you decided to act rather than remain passive.
Do you take the initiative to address problems sooner rather than later?
When volunteers are needed, are you the first to volunteer for assignments?
Give examples of when you took action to address a problem rather than to wait to confer with others about the situation.
How do you identify and seize time-sensitive opportunities that arise from changes in your current situation?
Share an instance where you identified a need and took steps to address it on your own.
Describe a situation where you took charge without being asked.
Do you take the initiative and does not wait for the situation to change?
Explain how you handle tasks that require immediate action versus those that can wait.

Tenacious

Provide an example of when you demonstrated resilience in the face of adversity.
Describe a time when you had to make an unpopular decision and how you gained support for it.
How do you maintain motivation and perseverance when faced with difficult tasks?
Explain how you handle repeated failures or setbacks in your work.
How do you ensure that you stay committed to your goals even when progress is slow?
How do you focus on tasks without being distracted?
Describe how you would pursue goals with action to achieve success.
Can you provide an example of a challenging project you completed successfully despite setbacks?
Are you able to complete tasks despite obstacles encountered? Give examples.
How do you overcome obstacles that may impede progress on a task?
Give examples of when you persisted in work despite obstacles encountered.
Describe a time when you had to adapt your approach to overcome a significant obstacle.
Share an instance where your determination led to a successful outcome.

Decisive

How do you effectively make decisions?
Can you provide an example of when you made a controversial decision and how you managed any pushback?
Describe a situation where you had to make a quick decision with limited information. How did you handle it?
How do you make effective decisions, even when under pressure?
How do you weigh the pros and cons when making a difficult decision?
How do you avoids "Analysis Paralysis"?
Are you decisive when making decisions?
Do you make decisions confidently and stand by them.
As a supervisor, did you take corrective action when necessary? Give examples.
Give examples of when you were not afraid to take action when necessary.

Goes Above and Beyond

When did you motivate and support others to gain skills?
Can you provide an example of when you went above and beyond your regular duties?
How do you look for extra ways to help the department achieve performance goals?
Describe a situation in which you motivated others to achieve or exceed professional goals.
How do you seek new opportunities for advancement?
Give examples of when you accepted new challenges and worked on them with urgency.
How do you encourage and support a culture of excellence and continuous improvement within your team?
When did you seek and utilize opportunities for continuous learning and self-development?
Give an example of when you motivated others to achieve or exceed goals.
Describe a time when you took on additional responsibilities outside of your job description to help your team succeed.

Delegates

How do you establish the tasks and direction for the team?
How do you identify the right person for a job when distributing tasks?
Describe a time when you had to delegate a task. How did you choose the right person for it?
How do you ensure that the team's tasks align with its overall objectives?
Do you delegates tasks and assignments to subordinates as soon as a request has been made? Give examples.
Give examples of when you worked with others to ensure tasks were completed.
Some individuals are just better at performing certain tasks. How do you assigns tasks to individuals?
What criteria do you use to match individuals with the tasks they are most suited for?
How do you determine the best person for a specific task within your team?
How do you drive and mobilize others to complete progress on goals?
What steps do you take to assign tasks and provide clear direction to your team?
Can you describe your process for assigning tasks to team members based on their strengths?
How do you delegate decision-making authority to your team members?

Resourcefull

Explain how you would work across organizational lines and boundaries to attain goals.
Provide an example of when you leveraged your skills and resources to exceed expectations on a project.
How would you creates performance measures to ensure action by the department?
How do you convert plans into actions?
Give examples of how you would take advantage of opportunities to move the organization forward.
How do you navigate organizational structures and boundaries to achieve your goals?

Responsive

How do you address performance issues quickly?
Share examples in which you rapidly adapted procedures to address changes in a situation.
How would you address safety issues immediately?
Describe instances in which you acted immediately instead of waiting for someone else to solve the issue.
How would you develop alternatives and solutions when presented with a problem or issue?
How would you take action to respond to dissatisfied customer?
Provide an example of when you had to change a decision and how you communicated it to your team.
Give an example from you previous role in which you changed course to meet the needs of a new situation.
How would you take action in critical situations? Give examples.

Results Oriented

Can you provide an example of when you initiated a project that had a significant positive impact on your department?
Do you create innovative products and services? Explain more.
Do you take responsibility for meeting performance standards?
Would your coworkers describe you as someone who does whatever it takes (within reason) to get the job done?
Are you someone who does what it takes to get the job done?
What actions do you undertake to achieve specific goals?
How do you ensure your decisions align with the organization's goals and values?
Describe how you moves forward on important projects.
Give examples of when you completed tasks on time in spite of delays in the process.
Do you get the job done?

Fast Paced

Works quickly when faced with difficult problems.
Are you someone who does not procrastinate when there is a job to be done?
Can you provide examples of how you manage your time effectively to meet deadlines?
Do you acts quickly to create innovative products and services? Tells us more about it.
How do you stay motivated to consistently perform at a high level and inspire your team to do the same?
Can you describe your approach to handling deadlines?
What strategies do you use to avoid procrastination?
Works at a quick pace.
Works quickly to get the job done.
How do you ensure timely completion of tasks?
How do you maintain a sense of urgency in your daily work routine?
Starts immediately working on assignments.

Responsibility

Do you approve purchase requests in a timely manner?
How do you conduct critical-incident reviews?
Do you conduct critical-incident reviews immediately after the event?
Do you take responsibility for actions? Give examples.
Describe how you set standards for yourself and others.
Explain how you handle making a decision that impacts multiple departments or teams.