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Competency Model500 Questionnaire Items Measuring Teamwork
Teamwork skills are crucial for businesses because they enable a group of individuals to communicate and work well collaboratively towards a common goal. The main components of teamwork skills include:
- Communication Skills Exchanging information between team members is critical for coordinating actions and efforts.
- Listening Skills Dialog is necessary for
- Interpersonal Skills Guide employees towards better performance by providing instruction, encouragement, and constructive criticism to help individuals improve their skills and achieve their goals.
- Collaboration Recognizing and rewarding employees for their hard work and achievements is crucial. This can be in the form of bonuses, promotions, or even verbal recognition, which can motivate and reinforce desired behaviors.
- Teamwork and Team Building Regular performance feedback is essential for growth and improvement. It should be specific, timely, and relevant, allowing employees to understand what they are doing well and where they need to improve.
- Performance Management Setting goals, monitoring progress, and evaluating outcomes. A continuous process that involves monitoring and reviewing an employee's work objectives and contribution to the department/organization.
- Self-Control Supervisors must also exhibit self-control, managing their own emotions and actions, setting a good example for others, and maintaining a professional demeanor.
Teamwork skills contribute to a business's success by enabling employees to achieve more, overcome obstacles, and drive the company towards its goals. Good teamwork fosters a productive, efficient, and harmonious work environment.
360-Degree Feedback Questionnaires Measuring Teamwork:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
360-Degree Feedback Questionnaire Items
The Supervisory Skills competency in a 360-Degree Feedback assessment includes items measuring the ability to hold employees accountable, delegate work/tasks, coach others, provide feedback, reward, recognize, and manage performance.
Definition: Teamwork Skills are the wide range of abilities that facilitate working together as a team including: communication, listening, interpersonal skills, collaboration, and team building. To make decisions, teams require flexibility to coordinate activities of multiple individuals. Individual contributors to the team can serve as role models for other team members. Some teams have a specified leader to help supervise or coach other team members.
Communication
- Encourages open communication
- Communicates a clear message that teamwork and collaboration are expected.
- Seeks and listens to other's contributions
- Willingly share their technical expertise
- Encourages others to share ideas to develop team cohesion
- Communicates well with team members.
- Promotes open communication on the team.
- Shares pertinent information with all members of the team.
- Supports open communication between team members.
- Builds consensus and shares relevant information.
- Solicits and implements ideas from all appropriate team members and uses these ideas to help accomplish market goals
- Shares relevant information, ideas, opinions, and feelings with other district team members
- Discusses with team about issues and the effects of those issues.
- Actively and openly and effectively participates in group meetings as a team member and listens to others' contributions.
Listening
- Listens to the opinions of other team members.
- Asks other team members to share their opinions.
- Focuses on understanding the other team member's message.
- Takes the time to actively listen to other team member's perspectives.
- Willing to listen to the ideas of other team members.
- Fosters an environment that promotes active listening on the team.
- Listens carefully to other team members.
- Makes eye contact when listening to colleagues.
- Takes the time to listen to the team's ideas.
- Encourages dialog between team members.
- Listens to other team members without interrupting them.
- Listens and is attentive to other team members.
- Is able to accurately paraphrase and summarize what other team members have said.
Interpersonal
- Demonstrates compassion and respect for others through actions; is concerned about their work and non-work issues
- Relates to all kinds of people tactfully
- Expresses appreciation for the work of other team members.
- Demonstrates a willingness to work with the team.
- Builds strong relationships with team members.
- Facilitates good rapport between team members.
- Able to work closely other team members who are considered to be difficult to work with.
- Appreciates the input from other team members.
- Gives constructive advice to other team members.
- Builds a strong rapport with team members.
- Shows respect for other team members.
- Demonstrates an understanding of other team member's viewpoints.
- Treats other team members with respect.
- Establishes good rapport with team members.
- Relates to all kinds of people tactfully, from shop floor to executives
Collaboration
- Creates a culture that fosters and values collaboration.
- Works cooperatively with others to solve problems.
- Applies knowledge of team behavior to help achieve organizational goals and objectives.
- Encourages collaboration with other departments.
- Joins with other team members to brainstorm solutions to the problem.
- Works with other team members to achieve objectives.
- Helps other team members to research solutions to a problem.
- Shares resources and information with the team.
- Works well with other team members.
- Works with other team members to identify bottle necks in the production process.
- Works with other team members on the project.
- Encourages collaboration of fellow employees to achieve results.
- Works to get buy-in of individuals based on common good of business.
- Encourages, promotes and rewards collaboration for improved performance
- Promotes open participation and communication within department and throughout the organization.
Teamwork and Team Building
- Encourages teamwork and collaboration.
- Fosters teamwork rather than individual competition
- Provides assistance and support to other team members when needed
- Builds relationships across boundaries and with key stakeholders by developing informal and formal networks.
- Emphasizes the importance of getting individuals to work as a team
- Promotes a team spirit within and outside department; partners with other groups.
- Creates a climate that encourages team participation.
- Partners with people from other work units to improve overall performance
- Facilitates team-building within the leadership team
- Translate team-building theories into usable tools and techniques appropriate for team members' needs
- Facilitates conflict resolution discussions between individuals in different teams
- Provides coaching and team-building ideas/opportunities for market core team and district managers
- Provides coaching and team-building opportunities for area core team and Divisional team
- Provides coaching and team-building ideas/opportunities for district core team and branch managers
Decision Making
- Facilitates team discussions and problem-solving
- Contributes to and supports team decision-making process
- Helps the team make effective business decisions by ensuring the correctness of Company's reports/resources.
- Helps the team exercise good judgment by making sound and informed decisions.
- Makes decisions that positively impact team performance.
- Facilitates effective decision-making practices to further develop the team.
- Makes decisions that support the team's goals and objectives.
- Helps the team decide what long term goals need to be met.
- Considers the impact and implications of decisions on the team.
- Helps the team balance analysis with decisiveness in making decisions.
- Helps the team make good decisions even under conditions of uncertainty.
- Facilitates the development of team/unit work standards
Flexibility
- Encourages other team members to adopt new procedures.
- Is open to new ideas that may change own goals for benefit of the team
- Facilitates effective teamwork during periods of change.
- Adjusts to changes in the composition of the team.
- Helps the team bounce back from obstacles to progress.
- Helps the team to bounce back from obstacles.
- Helps identify new opportunities for the team to explore.
- Open to the perspectives/viewpoints of other team members.
- Is open to alternative ways to accomplish goals suggested by the team.
- Able to adjust to new ways of working on the team.
- Can handle changes made by the team without complaining.
Role Model
- Acts as an effective team player
- Actively participates as a team member
- Actively participates in the work of teams; seeks and listens to others' contributions
- Effective team player
- Comes across as a reliable, committed team member
- Actively and openly participates in team meetings.
- Is committed to the success of the team.
- Committed to the successful completion of team goals.
- Helps other managers in need of assistance, such as providing needed resources (co-workers, supplies, etc.)
- Uses a system to document team members' motivators and uses this tool to inspire team to produce great results
- Models excellent team behavior; recognizes "out-of-bounds" behavior and addresses as appropriate.
- Works effectively with all departments, district and area staff, and R&D
Rewards and Recognition
- Recognizes and respects the contributions and needs of each individual.
- Finds opportunities to recognize and reward team members.
- Lets team members know when they have done well.
- Creates and implements team reward and recognition programs
- Recognizes the contributions of the team.
- Recognizes contributions of others, and celebrates team accomplishments.
Coaching and Supervision
- Identifies and resolves conflicts within the team to increase team effectiveness
- Coaches team members to work toward a common goal.
- Coaches team on how to solve problems, plan, and meet organizational goals and objectives.
- Creates opportunities to learn with other team members
- Coaches team members
- Performs co-worker assessments with equal amounts of constructive and positive documented feedback
- Ensures that the right people are on the team in the appropriate roles, including who should be team leader for a particular project/situation.
- Promotes organizational growth by stressing personal and team responsibility for learning and performance
- Provides direct feedback to team members on behavior that is negatively impacting the team's effectiveness
Fair
- Carries his/her share of the workload
- Shares credit for accomplishments with team members
- Fosters respect and understanding among team members
- Makes sure each team member participates in the task.
- Creates teams that have diverse membership (e.g., gender, race, location, business, function etc.) to ensure multiple viewpoints are considered.
Employee Opinion Survey Items
Supervisory skills are invaluable assets to any organization, driving performance, fostering collaboration, and ensuring that the department/team efforts are aligned with the organization's vision and goals.
Definition: Teamwork Skills are the wide range of abilities that facilitate working together as a team including: communication, listening, interpersonal skills, collaboration, and team building. To make decisions, teams require flexibility to coordinate activities of multiple individuals. Individual contributors to the team can serve as role models for other team members. Some teams have a specified leader to help supervise or coach other team members.
Communication
- Our team fosters open communication
- Our team builds consensus and shares relevant information.
- Team members share pertinent information with all members of the team
- The environment in our team is one that supports open communication between team members
- Colleagues shares relevant information, ideas, opinions, and feelings with other district team members
- Our supervisor promotes open communication on the team
- The team leader encourages others to share ideas to develop team cohesion
- The manager communicates a clear message that teamwork and collaboration are expected
- Our team encourages open communication
- The team leader seeks and listens to other's contributions
- Team members willingly share their technical expertise
- Employees communicate well with team members
- Our supervisor communicates a clear message that teamwork and collaboration are expected
- The team leader solicits and implements ideas from all appropriate team members and uses these ideas to help accomplish market goals
- The team leader discusses with team about issues and the effects of those issues
- Colleagues actively and openly participates in group meetings as team members and listen to others' contributions.
- Information is freely shared among all team members
Listening
- Our team fosters an environment that promotes active listening
- Team members are able to accurately paraphrase and summarize what others have said
- Team members demonstrate an understanding of other member's viewpoints
- I listen carefully to other team members
- The team leader takes the time to actively listen to other team member's perspectives
- Colleagues are willing to listen to the ideas of other team members
- Team members are asked to share their opinions
- We listen and is attentive to other team members
- The team leader encourages dialog between team members
- Team members listen to each other without interrupting
- Team members take the time to listen to the ideas
- My co-workers focus on understanding the other team member's message
- Our team encourages collaboration of fellow employees to achieve results
- The members of our team listens to the opinions of others
Interpersonal Skills
- People demonstrate a willingness to work with the team
- My supervisor establishes good rapport with team members
- The people on our team are easy to work with
- Our team environment facilitates good rapport between team members
- There are strong relationships between team members
- Our team is able to relates to all kinds of people tactfully
- The team leader expresses appreciation for the work of other team members
- Team members treat each other with respect
- My coworkers appreciate the input from other team members
- Our team leader builds a strong rapport with team members
- Team members demonstrate compassion and respect for others through actions
- The supervisor shows respect for other team members
- Our leader gives constructive advice to other team members
Collaboration
- Employees in this Company work well together.
- Our team creates a culture that fosters and values collaboration
- Our team works together to brainstorm solutions to the problem
- The people in my team cooperate to get the work done
- Team members work well with each other on the project
- The supervisor encourages teamwork and collaboration
- Our team works cooperatively with others to solve problems
- I work well with the other team members
- Team members work well together to achieve objectives
- My department encourages collaboration with other departments
- The supervisor works with other team members to identify bottle necks in the production process
- People in this organization work well across departments.
- Colleagues are willing to help other team members to research solutions to a problem
- Team members are working toward a common goal
- We cooperate and work together to effectively achieve organizational objectives
- We work well together
Teamwork and Team Building
- My manager encourages, promotes and rewards teamwork and collaboration for improved performance
- The team leader facilitates conflict resolution discussions between individuals
- Our team creates an atmosphere that encourages team participation
- My supervisor facilitates team-building within the leadership team
- Team members share resources and information with each other
- Our supervisor promotes a team spirit within and outside department; partners with other work groups
- The team promotes open participation and communication
- Team members work cooperatively with each other to solve problems
- My manager emphasizes the importance of getting individuals to work as a team
- Our team has an environment that fosters teamwork rather than individual competition
- I partner with people from other work units to improve overall performance
- The team leader provides assistance and support to other team members when needed
- My team lead provides coaching and team-building ideas/opportunities for district core team and branch managers
Teamwork at the Company
- At this company, work groups cooperate with each other to minimize unnecessary work.
- Teamwork is positively impacting our business results.
- Employees exhibit teamwork and cooperation in this organization.
- The organizational culture at the Company enhances teamwork
- The Company promotes teamwork
- We work as a team at the Company
- I believe that all the divisions in the company interact and work together to achieve a common goal
- I believe that all the departments in the company interact and work together to achieve a common goal.
- Supervisors, managers, and leaders across units speak with one voice on policies, procedures, and implementing decisions.
- The Company implements procedures that help us work as a team
Decision Making
- The team lead facilitates team discussions and problem-solving
- I am able to help the team make good decisions even under conditions of uncertainty
- My team makes effective business decisions
- Team members makes decisions that support the goals and objectives
- My supervisor considers the impact and implications of decisions on the team
- Our team is able to make decisions that positively impact performance
- The team facilitates effective decision-making practices to further develop the project
- The team is able to exercise good judgment by making sound and informed decisions
- The team is able to effectively balance analysis with decisiveness in making decisions
- The team lead contributes to and supports team decision-making process
- Team members are held accountable for decisions made
- I am involved in decisions that impact the team
Flexibility
- Our team is able to adjust to new ways of working
- The department is open to alternative ways to accomplish goals suggested by the re-organization team
- We can handle changes made by the team without complaining
- The team leader is able to help the team to bounce back from obstacles
- The team is open to new ideas that may change for the benefit
- The leadership team helps identify new opportunities for the department to explore
- The team leader encourages other team members to adopt new procedures
- Our team is effective in adjusting to changes in the composition of the team
- The team overall is open to the perspectives/viewpoints of team members
- My supervisor facilitates effective teamwork during periods of change
- Team members work together to help bounce back from obstacles
Conflict Resolution
- Employees work together to share ideas and resolve issues
- Conflicts within the team are resolved appropriately
Co-Workers
- I have a good relationship with my co-workers.
- I feel confident in my team members
- I feel responsible for contributing towards collective results across the organization.
- I feel I am part of the team
Commitment
- Team members take pride in their work
- Team members are committed to the success of the Company
- Team members are committed to the success of the mission
- Our team is committed to successful completion of goals
My Department
- My Department has a "team" spirit
- Employees in my department work well together.
- "Team" is the best description of how my co-workers and I function.
- In my Department, we work as a team
- My Department works well together
My Manager
- Leaders promote teamwork
- Leaders encourage others to work as a team
- My Manager is effective in involving his/her staff in solving the problems we face as a unit
- My Manager is effective in building and maintaining working relationships with his/her team
Diversity and Individual Differences
- Other team members will help me if I need help
- Our team recognizes individual contributions
- Teamwork helps to take advantage of the resources that individuals bring to the Company
- Team members accept the uniqueness and diversity of others in the team
Self-Assessment Items
Communication
- You encourage open communication
- You encourage others to share ideas to develop team cohesion
- You willingly share your technical expertise
- You communicate a clear message that teamwork and collaboration are expected.
- You seek and listen to other's contributions
- You communicate well with team members.
- You support open communication between team members.
- You share pertinent information with all members of the team.
- You promote open communication on the team.
- You build consensus and share relevant information.
- You share relevant information, ideas, opinions, and feelings with other district team members
- You discuss with team about issues and the effects of those issues.
- You actively and openly and effectively participates in group meetings as a team member and listen to others' contributions.
- You solicit and implement ideas from all appropriate team members and uses these ideas to help accomplish market goals
Listening
- I am able to accurately paraphrase and summarize what other team members have said.
- I took the time to listen to the team's ideas.
- You foster an environment that promotes active listening on the team.
- I ask other team members to share their opinions.
- You take the time to actively listen to other team member's perspectives.
- I listen and am attentive to other team members.
- You listen to the opinions of other team members.
- You encourage dialog between team members.
- I listen to other team members without interrupting them.
- I focus on understanding the other team member's message.
- You make eye contact when listening to colleagues.
- I am willing to listen to the ideas of other team members.
- I listen carefully to other team members.
Interpersonal
- You relate to all kinds of people tactfully
- You demonstrate compassion and respect for others through actions; is concerned about their work and non-work issues
- I am able to work closely other team members who are considered to be difficult to work with.
- You give constructive advice to other team members.
- I express appreciation for the work of other team members.
- You appreciate the input from other team members.
- I facilitate good rapport between team members.
- I build strong relationships with team members.
- I build a strong rapport with team members.
- I establish good rapport with team members.
- You demonstrate an understanding of other team member's viewpoints.
- You show respect for other team members.
- You demonstrate a willingness to work with the team.
- I treat other team members with respect.
- You relate to all kinds of people tactfully, from shop floor to executives
Collaboration
- You create a culture that fosters and values collaboration.
- You encourage collaboration with other departments.
- You apply knowledge of team behavior to help achieve organizational goals and objectives.
- You work cooperatively with others to solve problems.
- I work with other team members to identify bottle necks in the production process.
- You share resources and information with the team.
- You join with other team members to brainstorm solutions to the problem.
- I help other team members to research solutions to a problem.
- I work well with other team members.
- I work with other team members to achieve objectives.
- I work with other team members on the project.
- You work to get buy-in of individuals based on common good of business.
- You encourage collaboration of fellow employees to achieve results.
- You promote open participation and communication within department and throughout the organization.
- You encourages, promotes and reward collaboration for improved performance
Teamwork and Team Building
- You encourage teamwork and collaboration.
- You build relationships across boundaries and with key stakeholders by developing informal and formal networks.
- You provide assistance and support to other team members when needed
- You foster teamwork rather than individual competition
- You emphasize the importance of getting individuals to work as a team
- You promote a team spirit within and outside department; partners with other groups.
- You create a climate that encourages team participation.
- You partner with people from other work units to improve overall performance
- You facilitate team-building within the leadership team
- You provide coaching and team-building ideas/opportunities for market core team and district managers
- You facilitate conflict resolution discussions between individuals in different teams
- You provide coaching and team-building ideas/opportunities for district core team and branch managers
- You provide coaching and team-building opportunities for area core team and Divisional team
- You translate team-building theories into usable tools and techniques appropriate for team members' needs
Decision Making
- You contribute to and supports team decision-making process
- You facilitate team discussions and problem-solving
- I consider the impact and implications of decisions on the team.
- I help the team exercise good judgment by making sound and informed decisions.
- You help the team decide what long term goals need to be met.
- I help the team make good decisions even under conditions of uncertainty.
- I help the team make effective business decisions by ensuring the correctness of Company's reports/resources.
- I make decisions that positively impact team performance.
- I make decisions that support the team's goals and objectives.
- I help the team balance analysis with decisiveness in making decisions.
- I facilitate effective decision-making practices to further develop the team.
- You facilitate the development of team/unit work standards
Flexibility
- I encourage other team members to adopt new procedures.
- You are open to new ideas that may change own goals for benefit of the team
- I facilitate effective teamwork during periods of change.
- I help the team bounce back from obstacles to progress.
- I help the team to bounce back from obstacles.
- You are able to adjust to changes in the composition of the team.
- I am open to alternative ways to accomplish goals suggested by the team.
- You help identify new opportunities for the team to explore.
- I am open to the perspectives/viewpoints of other team members.
- I am able to adjust to new ways of working on the team.
- You can handle changes made by the team without complaining.
Role Model
- You act as an effective team player
- You actively participates as a team member
- You actively participates in the work of teams; seek and listen to others' contributions
- You are an effective team player
- You come across as a reliable, committed team member
- I am committed to the success of the team.
- I am committed to the successful completion of team goals.
- You actively and openly participates in team meetings.
- You use a system to document team members' motivators and uses this tool to inspire team to produce great results
- You work effectively with all departments, district and area staff, and R&D
- You model excellent team behavior; recognize "out-of-bounds" behavior and addresses as appropriate.
- You help other managers in need of assistance, such as providing needed resources (co-workers, supplies, etc.)
Rewards and Recognition
- You recognize and respects the contributions and needs of each individual.
- You let team members know when they have done well.
- I find opportunities to recognize and reward team members.
- You recognize contributions of others, and celebrates team accomplishments.
- You create and implement team reward and recognition programs
- You recognize the contributions of the team.
Coaching and Supervision
- You identify and resolves conflicts within the team to increase team effectiveness
- You coach team members to work toward a common goal.
- You coach team on how to solve problems, plan, and meet organizational goals and objectives.
- You coach team members
- You create opportunities to learn with other team members
- You provide direct feedback to team members on behavior that is negatively impacting the team's effectiveness
- You ensure that the right people are on the team in the appropriate roles, including who should be team leader for a particular project/situation.
- You promote organizational growth by stressing personal and team responsibility for learning and performance
- You perform co-worker assessments with equal amounts of constructive and positive documented feedback
Fair
- You carry your share of the workload
- You share credit for accomplishments with team members
- You foster respect and understanding among team members
- I make sure each team member participates in the task.
- You create teams that have diverse membership (e.g., gender, race, location, business, function etc.) to ensure multiple viewpoints are considered.
Job Interview Questions
Communication
- What does it mean to communicate well with team members?
- What are examples of how you share relevant information, ideas, opinions, and feelings with other district team members?
- What are examples of discussions you had with your team about issues and the effects of those issues?
- How would you support open communication between team members? Have you ever had to encourage team members to be more open in their communication?
- What are examples of how you shared pertinent information with all members of the team?
- Sharing information is an important part of working together. How do you build consensus and share relevant information as a team member?
- Listening to other people is important. Describe situations in which you actively and openly participated in group meetings as a team member and listened to others' contributions.
- Tell me about a time when you had to promote/encourage open communication on the team?
- It is important for team members to be open to ideas from others. How do you encourage team members to seek and listen to contributions from others?
- Sometimes people are reluctant to speak up. How do you solicit ideas from all team members?
- How would you communicate to coworkers that teamwork and collaboration are expected?
Listening
- If on a team where the members are not listening to each other, how would you foster an environment that promotes active listening on the team?
- Listening is an important part of effective communication.
How do you encourage dialog between team members?
- Can you give an example of how you would paraphrase and summarize what other team members have said?
- What would you say to guide other team members to listen without interrupting others?
- How would you encourage other team members to listen to the opinions of others?
- Give an example of how you encourage other team members to listen and be attentive to others.
- Describe a time when you approached other team members to get them to share their opinions.
- Describe how you would encourage coworkers to take the time to listen to the team's ideas? What would you say to them?
- How do you help others to be willing to listen to the ideas of team members?
Interpersonal
- How have you expressed appreciation for the work of other team members?
- Describe when you gave constructive advice to other team members.
- What do you do to enable you to relate to all kinds of people tactfully?
- Give a few examples of how you have facilitated good rapport between team members.
- How have you established good rapport with team members?
- Were there any teams that you found difficult to be on? How would you demonstrate a willingness to work with the team?
- Respecting others helps get things done. Describe how you treat other team members with respect.
- Give examples of how you relate to all kinds of people tactfully, from shop floor to executives?
- What are examples that shows you have respect for other team members?
- Describe how you appreciated the input from other team members.
- How do you build a strong rapport with team members?
- Describe a time you had to work closely other team members who were considered to be difficult to work with.
- Give an example of how you demonstrated compassion and respect for others through actions.
- Interpersonal relations between team members is important.
How do you build strong relationships with team members?
Collaboration
- How do you encourage, promote and reward collaboration for improved performance?
- Give an example of how you worked to get buy-in of individuals based on common good of business.
- How have you had to work with other team members on a project?
- How do you work well with other team members?
- Have you ever had to help other team members to research solutions to a problem? If so, please elaborate.
- Collaboration is a key to getting work done on a team. How do you create a culture that fosters and values collaboration?
- Give an example of how you promoted open participation and communication within department.
- Describe how you have had to join with other team members to brainstorm solutions to a problem.
- Tell me about a time when you worked cooperatively with others to solve problems.
- What would you do to encourage collaboration of fellow employees to achieve results?
- Departments may sometimes compete for the same limited pool of resources. How do you encourage collaboration with other departments?
- Describe how you would share resources and information with the team.
Teamwork and Team Building
- How would you partner with people from other work units to improve overall performance?
- How would you create an environment that fosters teamwork rather than individual competition?
- Provide an example of how you promoted a team spirit within and outside department.
- Have you ever facilitated team-building within a leadership team?
- Have you had to facilitate conflict resolution discussions between individuals in different teams?
- Did you provides coaching and team-building opportunities for area core team and Divisional team?
- How do you emphasize the importance of getting individuals to work as a team?
- Have you had to provide assistance and support to other team members when needed? If so, how?
- Can you provide coaching and team-building ideas/opportunities for market core team and district managers?
- Do you provide coaching and team-building ideas/opportunities for district core team and branch managers?
- How do you create a climate that encourages team participation?
- Describe how you would encourage teamwork and collaboration.
Decision Making
- Describe how you have had to facilitate the development of team/unit work standards.
- Did you facilitate team discussions and problem-solving?
- How did you help the team exercise good judgment and make sound and informed decisions?
- Have you ever had to help the team make effective business decisions?
- Have you ever had to help the team decide what long term goals need to be met?
- How do you help the team balance analysis with decisiveness in making decisions?
- Describe how you would help the team make good decisions even under conditions of uncertainty.
- Give an example of how you made decisions that supported the team's goals and objectives.
- How have you had to consider the impact and implications of decisions on the team?
- Describe how you would make decisions that positively impact team performance.
- How did you contribute to and supports team decision-making processes?
- How have you facilitated effective decision-making practices to further develop the team?
Flexibility
- Have you ever had to encourage other team members to adopt new procedures?
- Describe how you helped the team bounce back from obstacles.
- How do you encourage team members to handle changes without complaining?
- How do you facilitate adjustments that may be needed to accommodate changes in the composition of the team?
- How have you had to help identify new opportunities for the team to explore?
- Have you ever had to help the team to bounce back from an obstacle?
- Describe how you are able to adjust to new ways of working on the team.
- Describe how you are open to alternative ways to accomplish goals suggested by the team.
- How would you encourage others to be open to new ideas that may change for benefit of the team?
- Have you facilitated effective teamwork during periods of change?
- Can you describe a time when you were open to the perspectives/viewpoints of other team members?
Role Model
- How do you encourage others to be active and openly participate in team meetings?
- Do you come across as a reliable, committed team member? If so, describe how?
- How would you encourage others to acts as an effective team player?
- How do you actively participate as a team member?
- Can you work effectively with all departments, district and area staff, and R&D? Describe how.
- How have you had to model excellent team behavior; recognizes "out-of-bounds" behavior and addresses as appropriate?
- Describe how you are committed to the success of the team.
- Have you ever actively participated in work teams? Please elaborate.
- How are you committed to the successful completion of team goals?
- How would you help other managers in need of assistance, such as providing needed resources (co-workers, supplies, etc)?
- How are you an effective team player?
Rewards and Recognition
- How do you recognize contributions of others, and celebrates team accomplishments?
- How would you recognize the contributions of the team?
- Have you had an opportunity to create and implement team reward and recognition programs?
- Have you found opportunities to recognize and reward team members?
- How do you let team members know when they have done well?
- Describe how you recognize and respect the contributions and needs of each individual.
Coaching and Supervision
- How do you identify and resolve conflicts within the team to increase team effectiveness?
- Did you ever coach team members to work toward a common goal?
- How do you ensure that the right people are on the team in the appropriate roles, including who should be team leader for a particular project/situation?
- How would you provide direct feedback to team members on behavior that is negatively impacting the team's effectiveness.
- Did you create opportunities to learn with other team members?
- Have you had to coach team members?
- Describe how you would coach the team on how to solve problems, plan, and meet organizational goals and objectives.
- Describe how you would promote organizational growth by stressing personal and team responsibility for learning and performance.
Fair
- How do you foster respect and understanding among team members?
- How do you make sure each team member participates in the task?
- How would you create teams that have diverse membership (e.g., gender, race, location, business, function etc.)?
- How would you share credit for accomplishments with team members?