Supervisory Skills - 360 Degree Feedback Survey Sample #8

Questionnaires Measuring Supervisory Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.

When clicking your selection below, try to best fit the manager's actual behaviors to the scale provided.

If you are not sure, or unable to assess, select "Not Applicable" (N/A) option.

Please complete your response by .

Supervisory Skills

Agree Unsure Disagree N/A
  1. Appropriately recognizes and rewards employees.
  1. Delegates effectively.
  1. Treats all staff equitably.
  1. Resolves personnel problems quickly and effectively.
  1. Maintains good working relationships with employees.

Project Management

Agree Unsure Disagree N/A
  1. Maintains costs and expenses within budget limits.
  1. Defines project outcomes based on customer requirements.
  1. Organizes work and sets priorities as needed.
  1. Develops performance measures for various aspects of the project.
  1. Responds quickly and appropriately to unforeseen problems.


Agree Unsure Disagree N/A
  1. Challenges current procedures to develop other alternatives.
  1. Builds upon the ideas and solutions of others.
  1. Suggests new ideas at meetings.
  1. Analyzes current procedures and identifies opportunities for improvement.
  1. Offers constructive improvements to existing systems.


Agree Unsure Disagree N/A
  1. Follows-up and takes action when goals are not met to ensure better results in the future.
  1. Completes work to given time frame and to budget
  1. Systematically works to improve the organization
  1. Demonstrates a well-organized and timely approach to achieve desired results
  1. Schedules time for self and others to optimize high priority and long term actions. Monitors progress towards business goals.


Agree Unsure Disagree N/A
  1. Takes a lot of pride in their work.
  1. Produces high quality work.
  1. Demonstrates the analytical skills to do their job.
  1. Demonstrates the functional or technical skills necessary to do their job.
  1. Is planful and organized.

Passion To Learn

Agree Unsure Disagree N/A
  1. Takes initiative for own learning and development.
  1. Persists until goals are achieved and commitments are met.
  1. Critiques own performance and learns from experience as a source of continuous improvement.
  1. Demonstrates through personal behavior the commitment to high standards of performance.
  1. Holds self and associates accountable for goal achievement.

Continual Improvement

Agree Unsure Disagree N/A
  1. Looks for ways to expand and learn new job skills.
  1. Looks for ways to expand current job responsibilities.
  1. Looks for ways to improve work processes and procedures.
  1. Promotes training and development opportunities to enhance job performance.
  1. Open to the suggestions from others.

Establishing Focus/Direction

Agree Unsure Disagree N/A
  1. Makes sure that employees understand how their work relates to organizational goals.
  1. Sets appropriate goals for employees.
  1. Functions well under stress, deadlines, and/or significant workloads.
  1. Aligns the department's goals with the goals of the organization.
  1. Maintains focus when handling several problems or tasks simultaneously.

Client Focus

Agree Unsure Disagree N/A
  1. Ensures client commitments and requirements are met or exceeded
  1. Looks for opportunities that have a positive impact on Clients.
  1. Is pro-active in dealing with clients and addressing their needs.
  1. Obtains feedback to ensure client needs are being met.
  1. Maintains strong relationships with clients.

Customer Focus

Agree Unsure Disagree N/A
  1. ...friendliness and courtesy
  1. Maintains positive customer relationships.
  1. Consistently models positive customer service attitudes.
  1. Does not hesitate to address customer concerns or complaints.
  1. Considers customers point of view when making decisions.


Agree Unsure Disagree N/A
  1. Recognizes the abilities and skills of self and others
  1. Makes people around them feel appreciated and valued.
  1. Finds opportunities to recognize others.
  1. Offers recognition in a timely manner.
  1. Compliments other people when they do good work


Agree Unsure Disagree N/A
  1. Anticipates potential challenges, develops plan to overcome them and then carries out the plan.
  1. Delegates role to team members to accomplish goals.
  1. Works in an organized manner
  1. Anticipates obstacles and ways to overcome them.
  1. Able to identify the needs of the department before a major change.

  1. Overall, please rate the effectiveness of .

  2. Strengths

  3. Areas for Development

  4. Please give any final comments or suggestions for 's assessment.