Supervisory Skills - 360 Degree Feedback Survey Sample #3





Questionnaires Measuring Supervisory Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Self-Assessment Instructions

Leadership at [Company] are participating in a 360-Degree Feedback assessment. As part of this process, you need to complete a self-assessment questionnaire form. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Sample Result Document:
Sample Results
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.







Supervisory Skills

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. I am clear when assigning tasks to be completed.
  1. You are able to manage emotions during difficult times.
  1. I make sure employees are accomplishing important objectives.
  1. I am a calming force during stressful periods.
  1. You identify and maximize opportunities for continuing education for employees.
Please feel free to provide any comments to help explain your answers?

Delegation

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You set clear and reasonable expectations for others and follow through on their progress.
  1. You delegate authority and responsibility to subordinates and holds them accountable for your actions.
  1. You encourage and empower subordinates to use initiative in achieving goals and objectives.
  1. You entrust subordinates with important tasks.
  1. You assign tasks to create learning opportunities for the employees.
Please feel free to provide any comments to help explain your answers?

Continual Improvement

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You look for ways to expand and learn new job skills.
  1. You are open to the suggestions from others.
  1. You look for ways to expand current job responsibilities.
  1. You encourage an employee culture of continuous improvement to seek out better ways of doing things.
  1. You search for new methods, techniques, and processes that increase efficiency and reduce costs.
Please feel free to provide any comments to help explain your answers?

Punctuality

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You respond to requests for information in a timely manner.
  1. You start meetings on time.
  1. You avoid making personal phone calls during working hours.
  1. You start the workday when scheduled.
  1. You maintain an efficient schedule of activities.
Please feel free to provide any comments to help explain your answers?

Attitude

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You build open and trusting relationships.
  1. You treat all people fairly and with respect.
  1. You contribute to a positive and fun work environment.
  1. You are gracious and professional in your interactions with others.
  1. You contribute to a positive work environment.
Please feel free to provide any comments to help explain your answers?

Decision Making

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You recognize and generates innovative solutions.
  1. I am receptive to new ideas from others when making decisions.
  1. I facilitate meetings with others to try to consider alternative courses of action.
  1. I gather information before making a decision.
  1. I am able to make decisions quickly.
Please feel free to provide any comments to help explain your answers?

Commitment To Result

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
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Competency
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Exhibits this
Competency
Always
Exhibits this
Competency
  1. You coordinate all department activities into a cohesive team effort.
  1. You create a sense of urgency among the store team members to complete activities, which drive sales.
  1. You are committed to the team.
  1. You are able to focus on a task even when working alone.
  1. You encourage commitment in others to obtain results.
Please feel free to provide any comments to help explain your answers?

Client Focus

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. I build long term relationships with clients.
  1. You focus on the unique needs of each client.
  1. You address client complaints immediately.
  1. I provide training to others on how to improve client service.
  1. I am committed to the success of the client.
Please feel free to provide any comments to help explain your answers?

Customer Focus

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. I ensure that commitments made to customers are completed to the customer's satisfaction.
  1. You adapt to changes proposed by the customer.
  1. You anticipate and proactively resolve issues that the customer may face.
  1. You are aware of the customer's needs.
  1. I am transparent in all communications with the customer.
Please feel free to provide any comments to help explain your answers?

Recognition

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
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Competency
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Exhibits this
Competency
Always
Exhibits this
Competency
  1. You recognize individuals for a specific outstanding achievement.
  1. You offer recognition in a timely manner.
  1. You recognize the abilities and skills of self and others
  1. You say "thank you" to show appreciation for work of others.
  1. You recognize team members who offer a significant contribution to a project.
Please feel free to provide any comments to help explain your answers?

Business Acumen

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You reward risky ideas that may yield significant benefits to the business.
  1. You understand impacts of domestic & global market events & issues.
  1. You formulate business strategies for addressing the Company's important needs.
  1. You effectively develop and use resources (people, time, money, supplies, equipment, and space) to improve organizational performance
  1. I develop business plans that are forward looking.
Please feel free to provide any comments to help explain your answers?

  1. Overall, please rate the effectiveness of [Participant Name].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.