Supervisory Skills - 360 Degree Feedback Survey Sample #3





Questionnaires Measuring Supervisory Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Self-Assessment Instructions

Leadership at [Company] are participating in a 360-Degree Feedback assessment. As part of this process, you need to complete a self-assessment questionnaire form. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Competencies Included:
Supervisory Skills, Delegation, Continual Improvement, Punctuality, Attitude, Decision Making, Commitment To Result, Client Focus, Customer Focus, Recognition, Business Acumen
Sample Result Document:
Sample Results
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.






Supervisory Skills

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. I always remain calm and professional even in stressful situations.
  1. You communicate effectively to avoid issues, conflicts and errors on the job.
  1. I coach and mentor others to achieve higher performance levels.
  1. I follow the company standard procedures for allocating assignments.
  1. I am fair and equitable in enforcement of work rules.
Please feel free to provide any comments to help explain your answers?

Delegation

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You delegate authority and responsibility to subordinates and holds them accountable for your actions.
  1. You encourage and empower subordinates to use initiative in achieving goals and objectives.
  1. You define goals and objectives for subordinates.
  1. You allow subordinates to use their own methods and procedures.
  1. You define the roles, responsibilities, required actions, and deadlines for team members.
Please feel free to provide any comments to help explain your answers?

Continual Improvement

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You look for ways to expand current job responsibilities.
  1. You analyze processes to determine areas for improvement.
  1. You look for ways to improve work processes and procedures.
  1. You promote training and development opportunities to enhance job performance.
  1. You search for new methods, techniques, and processes that increase efficiency and reduce costs.
Please feel free to provide any comments to help explain your answers?

Punctuality

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You maintain an efficient schedule of activities.
  1. You avoid making personal phone calls during working hours.
  1. You respond to requests for information in a timely manner.
  1. You start the workday when scheduled.
  1. You conduct appointments at scheduled start time.
Please feel free to provide any comments to help explain your answers?

Attitude

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You contribute to a positive work environment.
  1. You contribute to a positive and fun work environment.
  1. You visibly support and encourages diversity in style and background.
  1. You work to eliminate unnecessary work or barriers that get in others' way.
  1. You are gracious and professional in your interactions with others.
Please feel free to provide any comments to help explain your answers?

Decision Making

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You decide which long-term goals should be met.
  1. I consider the ethical implications of decisions.
  1. You understand factors are important for deciding if a decision is "worth it"?
  1. You view the long and short-term impact of decisions.
  1. You are aware of the impact of decisions and informs others about potential outcomes.
Please feel free to provide any comments to help explain your answers?

Commitment To Result

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You take immediate action toward goals.
  1. You convey strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
  1. You maintain persistence and dedication to achieving results.
  1. You are willing to do whatever it takes-not afraid to have to put in extra effort.
  1. You encourage commitment in others to obtain results.
Please feel free to provide any comments to help explain your answers?

Client Focus

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You deliver on commitments made to clients.
  1. You create innovative solutions to meet client needs.
  1. I exceed expectations of the clients.
  1. I support client focused policies and procedures.
  1. I build products that meet the unique needs of each client.
Please feel free to provide any comments to help explain your answers?

Customer Focus

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You attend to the customer's needs in addition to the specific needs of the project. Attended to the customer's needs in addition to the specific needs of the project.
  1. You look for opportunities that have a positive impact on customers.
  1. I am competent in managing customer projects.
  1. You put customer's needs first.
  1. I provide training to others on how to improve customer service.
Please feel free to provide any comments to help explain your answers?

Recognition

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You recognize team members who offer a significant contribution to a project.
  1. You offer recognition in a timely manner.
  1. You reinforce and reward employees for accomplishing necessary goals.
  1. You readily share credit and gives others opportunity for visibility.
  1. You make people around them feel appreciated and valued.
Please feel free to provide any comments to help explain your answers?

Business Acumen

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You understand and apply business and financial principles.
  1. I know how to use financial information to make an impact on the organization.
  1. I incorporate innovative approaches and being adaptable to change.
  1. I seek to better understand other areas of the company, including their operations, personnel, and output.
  1. I recognize trends in underlying data.
Please feel free to provide any comments to help explain your answers?

  1. Overall, please rate the effectiveness of [Participant Name].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.