hr-survey.com

Supervisory Skills - 360 Degree Feedback Survey Sample #3





Questionnaires Measuring Supervisory Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Self-Assessment Instructions

Leadership at [Company] are participating in a 360-Degree Feedback assessment. As part of this process, you need to complete a self-assessment questionnaire form. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Sample Result Document:
Sample Results
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.





Supervisory Skills

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You treat all staff equitably.
  1. You resolve personnel problems quickly and effectively.
  1. You promote teamwork and cooperation within the department.
  1. You delegate effectively.
  1. You provide constructive, ongoing feedback.
Please feel free to provide any comments to help explain your answers?

Delegation

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You encourage and empower subordinates to use initiative in achieving goals and objectives.
  1. You clearly define duties and tasks to be completed.
  1. You assign tasks to create learning opportunities for the employees.
  1. You allow employees to decide how they wish to complete the tasks.
  1. You delegate tasks, responsibilities, and accountability as appropriate to the level of employee.
Please feel free to provide any comments to help explain your answers?

Continual Improvement

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You are open to the suggestions from others.
  1. You promote training and development opportunities to enhance job performance.
  1. You search for new methods, techniques, and processes that increase efficiency and reduce costs.
  1. You look for ways to expand current job responsibilities.
  1. You look for ways to improve work processes and procedures.
Please feel free to provide any comments to help explain your answers?

Punctuality

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You conduct appointments at scheduled start time.
  1. You start the workday when scheduled.
  1. You avoid making personal phone calls during working hours.
  1. You maintain an efficient schedule of activities.
  1. You respond to requests for information in a timely manner.
Please feel free to provide any comments to help explain your answers?

Attitude

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You treat all people fairly and with respect.
  1. You are gracious and professional in your interactions with others.
  1. You contribute to a positive work environment.
  1. You show by your actions that you trust in the positive intentions of others.
  1. You work to eliminate unnecessary work or barriers that get in others' way.
Please feel free to provide any comments to help explain your answers?

Decision Making

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You exercise good judgment by making sound and informed decisions.
  1. You ask for additional information when making critical decisions.
  1. You do not lose sight of the big picture when making decisions
  1. You coach team members individually when "poor" decisions are made and helps them see what could have been done differently
  1. You seek input from key people who should be involved in, or will be affected by, decisions
Please feel free to provide any comments to help explain your answers?

Commitment To Result

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You maintain persistence and dedication to achieving results.
  1. You are able to focus on a task even when working alone.
  1. You take immediate action toward goals.
  1. You encourage commitment in others to obtain results.
  1. You are committed to the team.
Please feel free to provide any comments to help explain your answers?

Client Focus

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You satisfy client needs.
  1. You are pro-active in dealing with clients and addressing your needs.
  1. You obtain feedback to ensure client needs are being met.
  1. You maintain strong relationships with clients.
  1. You ensure client commitments and requirements are met or exceeded
Please feel free to provide any comments to help explain your answers?

Customer Focus

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You do not hesitate to address customer concerns or complaints.
  1. You consistently model positive customer service attitudes.
  1. You ask questions and listen carefully to determine customer needs and to ensure that the customer's needs are met.
  1. You develop strong customer relationships.
  1. You maintain positive customer relationships.
Please feel free to provide any comments to help explain your answers?

Recognition

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You recognize individuals for a specific outstanding achievement.
  1. You are sincerely interested in the suggestions of co-workers
  1. You say "thank you" to show appreciation for work of others.
  1. You offer recognition in a timely manner.
  1. You make people around them feel appreciated and valued.
Please feel free to provide any comments to help explain your answers?

Business Acumen

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. You ask the 'right' questions to size up or evaluate situations.
  1. You consider impact of actions on other areas of the organization.
  1. You apply the knowledge of work processes to influence the achievement of business goals
  1. You effectively develop and use resources (people, time, money, supplies, equipment, and space) to improve organizational performance
  1. You understand complex issues and problems.
Please feel free to provide any comments to help explain your answers?

  1. Overall, please rate the effectiveness of [Participant Name].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.