HR-Survey > 360-Degree Feedback > Competency Model

Supervisory Skills - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Supervisory Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Supervisory Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Demonstrates empathy, respect, and openness to employees.
  1. Effective in resolving conflicts to mutual satisfaction of the parties.
  1. Oversees the work of a group of employees.
  1. Gives feedback that includes both a recognition of the employee's strengths and areas where the employee could do better.
  1. Resolves disputes in a way that quickly reaches mutual agreement.


Communication Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Delivers effective presentations.
  1. Writes complete and developmentally-oriented performance appraisals with clear goals, using SMART criteria
  1. Shares important information with others.
  1. Provides feedback in a helpful and respectful way, focusing on improvement.
  1. Summarizes or paraphrases the current question to confirm understanding.


Accountability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Accepts accountability for their actions and results.
  1. Consistently exhibits professionalism in interactions with employees.
  1. Holds employees accountable for completing the project successfully.
  1. Tackles issues head on and finds solutions.
  1. Accepts personal responsibility for their actions.


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Makes sure that employees understand and identify with the team's mission.
  1. Maintains self-control when personally criticized.
  1. Aligns the department's goals with the goals of the organization.
  1. Excellent at managing time.
  1. Maintains focus when handling several problems or tasks simultaneously.


Decision Making

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Gathers information before making a decision.
  1. Asks for additional information when making critical decisions.
  1. Facilitates meetings with others to try to consider alternative courses of action.
  1. Outlines the parameters influencing the decision making process.
  1. Seeks input from key people who should be involved in, or will be affected by, decisions


Technical

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Keeps current with technical advances within his/her professional discipline; embraces and applies new techniques and practices
  1. Willingly shares his/her technical expertise; sought out as resource by others
  1. Is knowledgeable of procedures or systems necessary for the job.
  1. Knows how to produce high quality products/work.
  1. Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.


Managing Risk

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Ensures all components of risk management are in place.
  1. Increases business resilience.
  1. Monitors risk events and notifies appropriate stakeholders.
  1. Promotes risk management competence throughout the organization.
  1. Responds appropriately to unexplained or unanticipated events.


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Expresses appreciation of other's work.
  1. Maintains open and regular communication with others.
  1. Is open and approachable
  1. Adapts management style to meet the needs of the individual or situation.
  1. Gives credit where credit is due.


Empowering Others

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Trusts employees to complete tasks assigned.
  1. Delegates authority to employees and allows them to make their own decisions.
  1. Trusts employees are able to complete assigned tasks.
  1. Willing to share in the decision making process.
  1. Gives new tasks to employees.


Strategic Focus

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Identifies bottlenecks in the production process and develops strategies to correct these issues.
  1. Makes sure the objectives are clearly communicated and understood.
  1. Able to decline a poor strategy by proposing alternate strategies.
  1. Identifies and understands competitors in the marketplace.
  1. Inspires employees to adopt the strategic plan.


Company

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Attends [Company] gatherings and social events.
  1. Expresses loyalty and dedication to [Company] in interactions with others.
  1. Understands the "basics" as to how [Company] functions/operates.
  1. Understands the use of [Company] products and services.
  1. Impresses upon others the important aspects of [Company].



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.